Placement Officer

North Bristol NHS Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen within North Bristol NHS Trust's Temporary staffing department, NBT extra.

Placement officers are required to work in our dynamic team within North Bristol NHS Trust's temporary staffing bureau. You will play a critical role in keeping the hospital running by coordinating the timely supply of temporary staffing of all staffing groups to the Trust.

Paying up to£24,336 pro rataplus unsocial payments,with excellent pension and benefits - including up to 20% NHS discount from a huge range of retailers for meals, clothes, phone, travel etc. A minimum of 27 days of annual leave (plus bank holidays) which increases up to a maximum of 33 with continuing service!

The successful candidate will need to be able to work flexible hours, incorporating 1 weekend per month covering our opening hours, including Bank Holidays:

Opening Hours:

Monday to Friday 6.30 - 22.00

Saturday & Sunday 6.30 - 20.00

Main duties of the job

As a Placement Officer within NBT eXtra - the Trust's temporary supply of temporary staff from our database to fill vacant shifts called in by hospital managers. Key duties will therefore include:

  • Taking requirements from managers and logging them on the system.
  • Identifying, contacting, booking staff from our database to fill empty shifts.
  • Providing a high standard of customer service to both managers and temporary staff, predominantly by telephone, but also using email and SMS.

About You

As the successful Placement Officer, you will need:

  • Excellent customer service skills with an excellent telephone manner.
  • Good admin (including PC) skills and experience.
  • Effective Communication skills both written and verbal.
  • The ability to work under pressure within a team and under own initiative.

An understanding of the different types of staff group within a hospital setting would also be an advantage.

This unique opportunity offers an exceptional service driven individual the next step in their career, the role is varied and at times challenging but plays an integral role in the smooth running of a successful Temporary Staffing service which provides high calibre staff to the organisation.

This is a fantastic opportunity to join our forward-thinking Trust and be a part of our success. If this sounds like you and you are interested in applying, you should highlight how you meet the criteria through your employment history, qualifications and within your supporting information.

About us

Why apply for a Placement Officer vacancy?

  • 37.5 hours per week, including 1 weekend per month
  • Shifts will vary from Earlies, Day Shifts and Evenings. Plus 1 weekend a month with days off in Lieu.
  • Variety in your day to day workload
  • An opportunity to support one of the largest NHS Trust in the UK
  • This is not a Monday to Friday role, applicants will be expected to work shift patterns

If you are looking for a role where you can make a difference, then look no further! You will play a critical role in enabling the Trust to improve patient care.

Date posted

27 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

339-IDV4028

Job locations

Southmead Hospital Retained Estates

Southmead Road

Bristol

BS10 5NB


Job description

Job responsibilities

This role does not qualify as a Shortage occupation role and therefore we are unable to offer a Tier 2 or Skilled Worker Visa for this role.

We are unable to accept applications from candidates who do not have right to work in the UK

The primary focus of this role is to ensure that the temporary staffing requirements ofNorth Bristol NHS Trust in a timely and cost effective manner.Working on a rota basis to cover the opening hours of the NBT eXtra service you willliaise with staff at all levels maintaining effective and professional working relationships.Implement and abide by Trust Policies covering temporary staffing as appropriate.

Job description

Job responsibilities

This role does not qualify as a Shortage occupation role and therefore we are unable to offer a Tier 2 or Skilled Worker Visa for this role.

We are unable to accept applications from candidates who do not have right to work in the UK

The primary focus of this role is to ensure that the temporary staffing requirements ofNorth Bristol NHS Trust in a timely and cost effective manner.Working on a rota basis to cover the opening hours of the NBT eXtra service you willliaise with staff at all levels maintaining effective and professional working relationships.Implement and abide by Trust Policies covering temporary staffing as appropriate.

Person Specification

Customer Service

Essential

  • Call centre
  • Customer Service
  • Administration

Desirable

  • NHS Systems

Admin and Clerical

Essential

  • Admin and Clerical
Person Specification

Customer Service

Essential

  • Call centre
  • Customer Service
  • Administration

Desirable

  • NHS Systems

Admin and Clerical

Essential

  • Admin and Clerical

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital Retained Estates

Southmead Road

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital Retained Estates

Southmead Road

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Booking Centre Manager

Claire Ansell

claire.ansell@nbt.nhs.uk

01174146000

Date posted

27 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

339-IDV4028

Job locations

Southmead Hospital Retained Estates

Southmead Road

Bristol

BS10 5NB


Supporting documents

Privacy notice

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