Job summary
This is a new role within the Sarcoma team, supporting patients throughout each stage of their pathway. We are recruiting for a fixed period of 12 months for a total of 56 hours per week. We therefore welcome applications from candidates interested in part or full time working to fill these hours.
Under the guidance and supervision of the Clinical Nurse Specialist (CNS) team the role will facilitate and support:
Care Delivery
Communication and co-ordination
Information and education
They will be part of the wider Sarcoma team working closely with Sarcoma clinicians, Sarcoma clinical nurse specialists, Patient Pathway coordinators, diagnostic teams, Cancer Services, psychology, and allied health care professionals.
They will be supported to develop knowledge of sarcoma, the treatment of sarcoma and the resources available to patients and carers.Support the clinical team to ensure the speciality can deliver timely, safe and effective services.
Provide support and information to patients throughout the sarcoma pathway, produce data and governance leadership (in line with National Sarcoma Service Specification, national cancer dataset (COSD) and national cancer waiting time targets) for the regional Bristol Sarcoma Service.
Main duties of the job
The post-holder will be responsible for coordinating and supporting the work of the sarcoma specialist nurse service and providing a point of contact for patients and professionals.
Provide support to enable people to navigate the health and social care system and make choices that are best for their cancer and their life.
The information and nature of all communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity.
This role will undertake the tracking and reporting for all soft tissue sarcoma patients across our wide regional catchment area:
To ensure the management of patients is efficient and effective, taking into account the individual needs of the patients and the requirements of the service. To contribute to the achievement of the National Cancer Waiting Times targets, National Audits and Cancer Registry.
To play a pivotal role in supporting the sarcoma Multi-disciplinary Team (MDT) in co-ordinating services to deliver the specified outcomes and targets of the Cancer Plan.
To have an active role in redesigning pathways and service improvement, particularly in the analysis of existing pathways to enable a continuous programme of development, including streamlining MDTs and the implementation of whole gene sequencing into the soft tissue sarcoma pathway.
About us
Manage the priorities of the role appropriately in order to adequately support the clinical team.
Due to the potentially distressing needs of cancer patients and their families this role requires some degree of psychological and emotional investment and mental effort
Dealing with frequent interruptions throughout the day from telephone calls, requests from health care professionals
Daily use of computer systems
Working in a shared office resulting in distractions as a result of frequent interruptions
Job description
Job responsibilities
The post-holder will be responsible for coordinating and supporting the work of the sarcoma specialist nurse service and providing a point of contact for patients and professionals.
Provide support to enable people to navigate the health and social care system and make choices that are best for their cancer and their life.
The information and nature of all communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity.
Communications and Relationships:
- Develop excellent working relationships with all members of the sarcoma team.
- Support patients through their pathway from referral through treatment, surveillance, to discharge.
- Develop strong links with regional primary care, community teams and the voluntary sector.
- A key aspect of the role involves daily and direct communication with patients, relatives, careers and other health and social care professionals.
- Help to provide patients with an excellent patient experience and take action to address any concerns including escalation of concerns.
- Exchange of contact detail upon initial contact with the patient and explanation of roles within the sarcoma team.
- Communicates appropriately and sensitively in different settings, using a range of methods/styles, enhanced by underpinning knowledge and experience.
- Anticipates how people may feel in a given situation, responding with kindness and empathy
.
Professional responsibilities:
- Develop and maintain an understanding of the Cancer Waiting Times guidance.
- Develop an in depth knowledge and understanding of the pathway for sarcoma patients; including an understanding of medical terminology relating to Sarcoma and Cancer.
- Where necessary to liaise with other Clinicians and MDT Coordinators/administrators outside of the Trust.
- To support clinical teams and help identify and implement pathway changes that will improve compliance with national waiting times standards for cancer.
- Works closely with the clinical nurse specialists to track patients throughout their cancer pathway and flag up any delays in the cancer patients journey. Ensure all outcomes of the MDT meetings, tests, investigations, and referrals are recorded and acted upon.
- To be proficient in the use of multiple hospital IT systems, including CRIS, CareFlow, ICE and Somerset Cancer Register.
- Undertake holistic needs assessment and the development of an personalise care and support plans.
- Implement, monitor and review the care plan with the patient and carer and modify as appropriate.
- Completes and shares individual patient treatment summaries with patients and clinical teams.
- Evaluate outcomes of the care delivery with the CNS team.
- Make pre planned outbound telephone calls to patients to assess ongoing needs to enable proactive approach to be taken.
- Identify indicators of need or changes in need through telephone contact and in person appropriately.
- Sarcoma MDT meeting actions as required and delegated by CNS team.
- Acts professionally and appropriately in situations, understanding that there may be boundaries to confidentiality, seeking support and advice.
- Works with colleagues in other services to facilitate safe and effective transition of care between services.
- Able to document information in a legible, accurate and professional manner
- May carry out some clerical duties to support the work of the sarcoma specialist nurses.
- Responsible & accountable for own practice and behaviour.
- Demonstrate self-directed learning, actively seeking out development opportunities to enhance practice, knowledge, and role progression.
Planning and organisational:
- To be conversant with multiple clinical and administrative systems
- Keyboard skills are essential.
- To advise the CNS team of any potential delays in the patient pathway.
- Coordinate appointments, as required.
- Produce spreadsheets of activity and achievement
- Participates in, and contributes to, audit processes, governance, research, and service development initiatives.
- Ensures accurate data is rapidly captured and recorded to meet the standards for the management of patients, and to fulfil information requirements for the Regional Sarcoma Team.
- To take a key role in coordinating national cancer databases, liaising with clinicians/teams to collect all patient level clinical information.
- To coordinate and keep well informed of future sarcoma and NHS service specification information requirements
- Produces audit reports for Sarcoma and information reports, as requested, at local, regional, or national level.
- Work closely with the performance information team to ensure standard reports are set up to extract mandatory data to contribute to overall reporting. To ensure reports are accurately reflective of sarcoma work across the system.
- Facilitates collection of clinical data by discussion with clinicians, secretaries, clinical nurse specialists and appropriate hospital IT systems.
- Advise the service leads in line with national requirements to ensure good quality data is collected in a timely manner.
- Report regularly to sarcoma management teams and relevant groups on key performance indicators and outcomes.
Note
This job description is neither definitive nor exhaustive and is not intended to be totally comprehensive. It may be reviewed in the light of changing circumstances following consultation with the post holder
Job description
Job responsibilities
The post-holder will be responsible for coordinating and supporting the work of the sarcoma specialist nurse service and providing a point of contact for patients and professionals.
Provide support to enable people to navigate the health and social care system and make choices that are best for their cancer and their life.
The information and nature of all communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity.
Communications and Relationships:
- Develop excellent working relationships with all members of the sarcoma team.
- Support patients through their pathway from referral through treatment, surveillance, to discharge.
- Develop strong links with regional primary care, community teams and the voluntary sector.
- A key aspect of the role involves daily and direct communication with patients, relatives, careers and other health and social care professionals.
- Help to provide patients with an excellent patient experience and take action to address any concerns including escalation of concerns.
- Exchange of contact detail upon initial contact with the patient and explanation of roles within the sarcoma team.
- Communicates appropriately and sensitively in different settings, using a range of methods/styles, enhanced by underpinning knowledge and experience.
- Anticipates how people may feel in a given situation, responding with kindness and empathy
.
Professional responsibilities:
- Develop and maintain an understanding of the Cancer Waiting Times guidance.
- Develop an in depth knowledge and understanding of the pathway for sarcoma patients; including an understanding of medical terminology relating to Sarcoma and Cancer.
- Where necessary to liaise with other Clinicians and MDT Coordinators/administrators outside of the Trust.
- To support clinical teams and help identify and implement pathway changes that will improve compliance with national waiting times standards for cancer.
- Works closely with the clinical nurse specialists to track patients throughout their cancer pathway and flag up any delays in the cancer patients journey. Ensure all outcomes of the MDT meetings, tests, investigations, and referrals are recorded and acted upon.
- To be proficient in the use of multiple hospital IT systems, including CRIS, CareFlow, ICE and Somerset Cancer Register.
- Undertake holistic needs assessment and the development of an personalise care and support plans.
- Implement, monitor and review the care plan with the patient and carer and modify as appropriate.
- Completes and shares individual patient treatment summaries with patients and clinical teams.
- Evaluate outcomes of the care delivery with the CNS team.
- Make pre planned outbound telephone calls to patients to assess ongoing needs to enable proactive approach to be taken.
- Identify indicators of need or changes in need through telephone contact and in person appropriately.
- Sarcoma MDT meeting actions as required and delegated by CNS team.
- Acts professionally and appropriately in situations, understanding that there may be boundaries to confidentiality, seeking support and advice.
- Works with colleagues in other services to facilitate safe and effective transition of care between services.
- Able to document information in a legible, accurate and professional manner
- May carry out some clerical duties to support the work of the sarcoma specialist nurses.
- Responsible & accountable for own practice and behaviour.
- Demonstrate self-directed learning, actively seeking out development opportunities to enhance practice, knowledge, and role progression.
Planning and organisational:
- To be conversant with multiple clinical and administrative systems
- Keyboard skills are essential.
- To advise the CNS team of any potential delays in the patient pathway.
- Coordinate appointments, as required.
- Produce spreadsheets of activity and achievement
- Participates in, and contributes to, audit processes, governance, research, and service development initiatives.
- Ensures accurate data is rapidly captured and recorded to meet the standards for the management of patients, and to fulfil information requirements for the Regional Sarcoma Team.
- To take a key role in coordinating national cancer databases, liaising with clinicians/teams to collect all patient level clinical information.
- To coordinate and keep well informed of future sarcoma and NHS service specification information requirements
- Produces audit reports for Sarcoma and information reports, as requested, at local, regional, or national level.
- Work closely with the performance information team to ensure standard reports are set up to extract mandatory data to contribute to overall reporting. To ensure reports are accurately reflective of sarcoma work across the system.
- Facilitates collection of clinical data by discussion with clinicians, secretaries, clinical nurse specialists and appropriate hospital IT systems.
- Advise the service leads in line with national requirements to ensure good quality data is collected in a timely manner.
- Report regularly to sarcoma management teams and relevant groups on key performance indicators and outcomes.
Note
This job description is neither definitive nor exhaustive and is not intended to be totally comprehensive. It may be reviewed in the light of changing circumstances following consultation with the post holder
Person Specification
Education
Essential
- GCSE English Language and Mathematics (Grades A-C)
- NVQ Level 4 or NVQ level 3 plus additional training to diploma level in health and social
Work Experience
Essential
- Relevant health or social care experience at AFC band 3 or equivalent
- Evidence of good communications skills, both verbal and written, and the ability to relate sensitively to patients.
- Experience of working in a multi-professional environment
- Experience of supporting/teaching patients and carers knowledge/skills/abilities
- Experience in an administrative role, data management and advanced IT skills
- Understanding of person-centred care
Desirable
- Knowledge of NHS IT systems
- Knowledge of cancer pathways
Personal qualities
Essential
- Recognise personal limitations and boundaries
- Diplomatic and calm under pressure
- Be able to use own initiative.
- Good observational, assessment and problem solving skills
- The ability to motivate self and others
- The ability to prioritise own workload
Person Specification
Education
Essential
- GCSE English Language and Mathematics (Grades A-C)
- NVQ Level 4 or NVQ level 3 plus additional training to diploma level in health and social
Work Experience
Essential
- Relevant health or social care experience at AFC band 3 or equivalent
- Evidence of good communications skills, both verbal and written, and the ability to relate sensitively to patients.
- Experience of working in a multi-professional environment
- Experience of supporting/teaching patients and carers knowledge/skills/abilities
- Experience in an administrative role, data management and advanced IT skills
- Understanding of person-centred care
Desirable
- Knowledge of NHS IT systems
- Knowledge of cancer pathways
Personal qualities
Essential
- Recognise personal limitations and boundaries
- Diplomatic and calm under pressure
- Be able to use own initiative.
- Good observational, assessment and problem solving skills
- The ability to motivate self and others
- The ability to prioritise own workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
