Job summary
Are you looking for the next step in your career? Do you want to work with people and really make a difference? Could this be the role you've been looking for?
Senior Healthcare Support Workers are required to support one of the UK's largest NHS Hospital Trusts working alongside other practitioners on the front line providing care directly to our patients. We have vacancies in our Respiratory (Ward 28A) and General Medicine and Respiratory (Ward 28B).
A Senior Healthcare Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.
You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values.
Please note: this advert may close early if we receive a high volume of applications.
Main duties of the job
As a Senior Healthcare Support Worker, your responsibilities will include:
- Delivering clinical and therapeutic care to patients as required within set protocols/policies
- Assisting with patient assessment within level of competence, immediately reporting any changes in the patients' physical and mental condition to the Registered Practitioner/Assistant Practitioner
- Communicating effectively, sensitively and compassionately with colleagues, patients and visitors
- Acting at all times in a manner, which illustrates respect for privacy, dignity and confidentiality.
About us
North Bristol NHS Trust (NBT) is one of the largest acute Trusts in the country. We have been rated by the CQC as 'Good' overall and Outstanding for caring and well-led. We are committed to providing high quality patient care and developing healthcare for the future through innovation. We have an award-winning wellbeing programme for staff, providing a range of physical, psychological and lifestyle support, which was recognised with an NHS Parliamentary Award.
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
Please see the job description attached for the full list of main responsibilities.
Nursing Care
- Obtain consent prior to giving care in accordance with Trust policies.
- Duties are delegated to you in line with care plans
- Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility
- To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
- Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff
- Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions.
- Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
- Maintain the work environment in line with Trust infection control and patient safety policies
- Develop the skills to actively facilitate self-care and independence with patients.
- Promote health education specific to the clinical area and in line with national and local policies. 11. Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
- Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
- Work effectively as part of a team.
Training
- Undertake the Trusts corporate and local induction and maintain your learning and compliance with training requirements for your
- Complete mandatory training. This will vary depending on area of work.
- Attend In-service Training
- Successful completion of the Care Certificate if applicable
Professional
- Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.
- Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality. 3. Embrace the Trust values and work in an inclusive way.
- Act within limits of competence, ensuring actions support care, protection, and wellbeing.
- Responsible for maintaining own skills, knowledge, and competence for the role.
- Ensure all mandatory training is undertaken in line with Trust policy.
- Participate in team discussions / meetings as an integral member of the team.
- You are accountable for your work and for reviewing the effectiveness of care provided. Adapting, or escalating as required.
- To support or guide the healthcare support worker.
Administration
- Competent in the use of IT systems within the workplace environment.
- Participate in the induction and orientation of newly appointed staff, learners and other visitors to the department
- Comply with Trust policy regarding information governance and the care of patient property.
Job description
Job responsibilities
Please see the job description attached for the full list of main responsibilities.
Nursing Care
- Obtain consent prior to giving care in accordance with Trust policies.
- Duties are delegated to you in line with care plans
- Not all duties are routine, and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility
- To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
- Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff
- Practice safe standards of care to patients following Trust guidelines and policies and policies and be able to concentrate for periods throughout the day with occasional interruptions.
- Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
- Maintain the work environment in line with Trust infection control and patient safety policies
- Develop the skills to actively facilitate self-care and independence with patients.
- Promote health education specific to the clinical area and in line with national and local policies. 11. Maintain accurate records relating to communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills.
- Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
- Work effectively as part of a team.
Training
- Undertake the Trusts corporate and local induction and maintain your learning and compliance with training requirements for your
- Complete mandatory training. This will vary depending on area of work.
- Attend In-service Training
- Successful completion of the Care Certificate if applicable
Professional
- Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.
- Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality. 3. Embrace the Trust values and work in an inclusive way.
- Act within limits of competence, ensuring actions support care, protection, and wellbeing.
- Responsible for maintaining own skills, knowledge, and competence for the role.
- Ensure all mandatory training is undertaken in line with Trust policy.
- Participate in team discussions / meetings as an integral member of the team.
- You are accountable for your work and for reviewing the effectiveness of care provided. Adapting, or escalating as required.
- To support or guide the healthcare support worker.
Administration
- Competent in the use of IT systems within the workplace environment.
- Participate in the induction and orientation of newly appointed staff, learners and other visitors to the department
- Comply with Trust policy regarding information governance and the care of patient property.
Person Specification
Qualifications
Essential
- Level 2 Maths and Englishs, or equivalent
- Level 2 Diploma in Health and Social Care/ Level 2 Healthcare Apprenticeship
- Ability and willingness to undertake appropriate training
Desirable
- Level 3 Diploma in Health and Social Care/ Level 3 Healthcare Apprenticeship
Work Experience
Essential
- 6 months recent, formal experience of working in a health or social care setting
Knowledge/Skills/Abilities
Essential
- Excellent communication skills both written and verbal
- Good time management skills and prioritising work
- IT skills, basic word, Email, keyboard skills
Personal Qualities
Essential
- Flexible and adaptable to change
- Enthusiasm and commitment to working within health care setting
- Ability to work with minimum supervision to a high standard
Person Specification
Qualifications
Essential
- Level 2 Maths and Englishs, or equivalent
- Level 2 Diploma in Health and Social Care/ Level 2 Healthcare Apprenticeship
- Ability and willingness to undertake appropriate training
Desirable
- Level 3 Diploma in Health and Social Care/ Level 3 Healthcare Apprenticeship
Work Experience
Essential
- 6 months recent, formal experience of working in a health or social care setting
Knowledge/Skills/Abilities
Essential
- Excellent communication skills both written and verbal
- Good time management skills and prioritising work
- IT skills, basic word, Email, keyboard skills
Personal Qualities
Essential
- Flexible and adaptable to change
- Enthusiasm and commitment to working within health care setting
- Ability to work with minimum supervision to a high standard
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
