Volunteer Service Manager

Job summary

We are looking for a positive and effective person to lead and manage all aspects of the day-to-day running of the Volunteer Service at North Bristol NHS Trust for 12 months (maternity leave cover).

Please note this job requires the post holder to be on-site at least 4 days a week.

Please download the attached Job Description and Person Specification for a more detailed overview.

Main duties of the job

The main duties of the job include:

• Continuing implementation of the Volunteer Services 3-year Strategic Plan and identifying appropriate new additional development opportunities to effectively oversee the recruitment, training, retention, and support/supervision of volunteers.
• To accurately measure and record impact, and to write clear and concise reports to relevant Patient experience groups.
• Effective partnership working with key stakeholders internally and externally.
• Developing and maintaining a positive working partnership with the Southmead Charity through the Director of Fundraising.
• Effectively managing the Voluntary Services budget and charitable funds.

About us

About North Bristol Trust's Volunteer Services

Our volunteers make a unique and valuable contribution to patients, carers, relatives, visitors and staff at North Bristol NHS Trust (NBT).

Volunteer Services have patients at the heart of everything we do and we aim to enhance the patient experience and support NBT staff through creating and supporting meaningful volunteer roles. NBT has established a valued, skilled and passionate team of over 370 volunteers across the Trust from patient befrienders, meet and greeters, Spiritual and Pastoral Care volunteers, Fresh Arts volunteers, and many more.

Our vision is to: To improve the patient experience and support staff members, by creating a sustainable, high quality, safe Volunteer Service, which effectively utilises the skills of our diverse community.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.