Job summary
"Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role."
The Child Health Information Assistant provides administrative and data support within the Child Health Information Service (CHIS) across Hull, East Riding and Northeast Lincolnshire. The post holder is responsible for accurately inputting, updating and maintaining child health records to support national child health programmes, including immunisations and screening.
Working as part of a team, the role involves processing registrations, managing correspondence, responding to routine enquiries from healthcare professionals and parents/carers.
The post holder will ensure high standards of data quality, confidentiality and information governance, contributing to the effective delivery of child health services and improved outcomes for children and young people.
Main duties of the job
- Accurately input, update and maintain child health records on electronic information systems
- Process new birth notifications, GP registrations and demographic updates in line with local procedures.
- Support the administration of national child health programmes, including immunisation and screening call and recall systems.
- Validate and check data to ensure accuracy, completeness and data quality standards are met.
- Prepare and distribute routine correspondence to parents/carers and healthcare professionals.
- Respond to routine telephone and email enquiries, escalating queries where appropriate.
- File, scan and securely store documentation in accordance with NHS information governance policies.
- Maintain confidentiality of patient information at all time.
- Work to standard operating procedures and established guidelines.
- Prioritise own workload to meet deadlines within a busy office environment.
- Support the wider CHIS team with general administrative duties as required.
- Report any data discrepancies or safeguarding concerns in line with organisational policy.
About us
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
Find out more and search live jobs.
Job description
Job responsibilities
For further information with regards to this vacancy please see the attached Job description and person specification
Job description
Job responsibilities
For further information with regards to this vacancy please see the attached Job description and person specification
Person Specification
Qualifications and Knowledge
Essential
- 2 GCSEs/O levels English and Maths
- Advanced keyboard skills e.g. RSA/OCR, ICDL, OR demonstrable experience within A&C field at standard level
- To have some knowledge of office procedures, clerical/reception work.
- Literate and numerate
Experience
Essential
- Experience in the operation and use of Microsoft Office products
- Effective organisational and interpersonal skills with the ability to deal with people at all levels
Desirable
- Understanding of a range of work procedures and practices, some of which are non-routine and are acquired through formal training or equivalent experience
- Knowledge of Trust IT systems e.g.Lorenzo or S1 as appropriate to work area
- Experience of working in an office environment
Skills and Competencies
Essential
- Be able to demonstrate good listening and problem-solving skills
- Able to demonstrate effective inter-personal communication skills, electronic, written and oral
- Good planning and organisational skills
- Ability to work effectively as part of a team
- Attention to detail and accuracy
- Able to plan and prioritise effectively and use own initiative
- Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
- Ability to commute between the various sites
- Willingness to adapt to change and work flexibly
Person Specification
Qualifications and Knowledge
Essential
- 2 GCSEs/O levels English and Maths
- Advanced keyboard skills e.g. RSA/OCR, ICDL, OR demonstrable experience within A&C field at standard level
- To have some knowledge of office procedures, clerical/reception work.
- Literate and numerate
Experience
Essential
- Experience in the operation and use of Microsoft Office products
- Effective organisational and interpersonal skills with the ability to deal with people at all levels
Desirable
- Understanding of a range of work procedures and practices, some of which are non-routine and are acquired through formal training or equivalent experience
- Knowledge of Trust IT systems e.g.Lorenzo or S1 as appropriate to work area
- Experience of working in an office environment
Skills and Competencies
Essential
- Be able to demonstrate good listening and problem-solving skills
- Able to demonstrate effective inter-personal communication skills, electronic, written and oral
- Good planning and organisational skills
- Ability to work effectively as part of a team
- Attention to detail and accuracy
- Able to plan and prioritise effectively and use own initiative
- Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
- Ability to commute between the various sites
- Willingness to adapt to change and work flexibly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
