Humber Teaching NHS Foundation Trust

Operational Manager

The closing date is 23 February 2026

Job summary

Join our passionate and creative Hull Mental Health Support Team (MHST) and Child Wellbeing Practitioners (CWP) teams, who are dedicated to improving the mental health and emotional wellbeing of Children and Young People across Hull. We work innovatively with education and community settings to build staff confidence and skills in identifying and supporting emerging mental health needs as early as possible.

As part of the Children's Division, you will help shape a cohesive pathway of support spanning School Nursing, MHST, CWP and through to Core and Crisis CAMHS, ensuring children, young people and families receive seamless, timely and effective care.

We are looking for an enthusiastic and collaborative leader with strong management skills, able to support and inspire teams delivering early intervention across Hull.

If you are excited by creative practice, early intervention, and making a real difference in schools and communities, we would love to hear from you.

Main duties of the job

Responsible for the development, delivery, monitoring, review and effectiveness of the contacts, service co-ordination and processes involved with the delivery of the Mental Health Support Team (MHST) and Child Wellbeing Practitioners (CWP) Services.

Provide strong and effective leadership, management and support to the core and interdependent MHST and CWP services within the context of Hull's Early Intervention system in Humber and beyond.

To work in partnership with key stakeholders of core and interdependent services, including those working within children's and adult's health, education, social care and voluntary and community sector services, to ensure needs-led, integrated and co-ordinated approaches that meet the low - moderate level needs of children and, young people and their families experiencing emotional wellbeing needs.

Stay informed about current trends, research, and best practices in public health and early intervention education.

To complete on call manager duties as part on call rota

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Details

Date posted

09 February 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year 0

Contract

Permanent

Working pattern

Full-time

Reference number

338-7790907-26

Job locations

Towend Court

298 Cottingham Rd

Hull

HU6 8QR


Job description

Job responsibilities

To ensure improved quality of care, maximise efficiency of service delivery, and optimal performance and productivity in the delivery of assigned service areas by:

o ensuring patient flow pathways and processes are designed to meet operational best practice and eliminate waste, inefficiency, and delay whilst working in agreed budgets.

o ensuring designed pathways and processes are consistently applied in practice.

o ensuring that teams/staff engaged in the pathways achieve maximum productivity within their available time.

o providing management supervision and maintain overall responsibility for the workforce

o working in partnership with operational managers, professional leads, external partners and service users to develop services

o overseeing the operational running of the service including contracts to external agencies.

o maintaining compliance with, and development of, clinical policies, procedures and guidelines.

oCommunicates service-related information to senior managers, staff, external agencies: requires negotiating, persuasive, motivational, reassurance skills; gives formal presentations.

Job description

Job responsibilities

To ensure improved quality of care, maximise efficiency of service delivery, and optimal performance and productivity in the delivery of assigned service areas by:

o ensuring patient flow pathways and processes are designed to meet operational best practice and eliminate waste, inefficiency, and delay whilst working in agreed budgets.

o ensuring designed pathways and processes are consistently applied in practice.

o ensuring that teams/staff engaged in the pathways achieve maximum productivity within their available time.

o providing management supervision and maintain overall responsibility for the workforce

o working in partnership with operational managers, professional leads, external partners and service users to develop services

o overseeing the operational running of the service including contracts to external agencies.

o maintaining compliance with, and development of, clinical policies, procedures and guidelines.

oCommunicates service-related information to senior managers, staff, external agencies: requires negotiating, persuasive, motivational, reassurance skills; gives formal presentations.

Person Specification

Qualifications, Education and Training

Essential

  • Professional clinical knowledge acquired through degree supplemented by diploma level specialist training, management qualification or equivalent and experience.
  • Detailed understanding of relevant policy, legislation, drivers and their application to clinical/ service/ organisation e.g. Mental Capacity Act, Health & Safety, Infection Control
  • Understanding/application of relevant clinical practice/standards/audit within the identified service area
  • Advanced IT skills
  • Evidence of management, leadership and organisational development issues that have had a positive impact on service delivery
  • Experience of successful policy, development and delivery of implementation and change

Desirable

  • Member of organisational group/network, locally or nationally
  • Advanced/expert understanding of management, leadership and organisational development
  • Clinical skills and experience in the service area.
  • Advanced management/leadership training/qualification or equivalent experience

Knowledge and Experience

Essential

  • Demonstrable evidence of extensive project management, service development and delivery skills and experience.
  • Evidence of continuing professional development relevant to the job. Qualifications to advanced level of post-graduate diploma or equivalent knowledge/experiential learning.
  • Proven leadership/management experience at an advanced level, which has had a positive impact/created change within service delivery/practice.
  • Organisational networking locally and regionally.
  • Be able to Chair meetings effectively.
  • Evidence of managing a budget within set resources.
  • Ability to work across organisational boundaries, developing and maintaining multi-professional and multi-agency partnerships.
  • Ability to lead the development, delivery, review and management of systems that capture service needs demands, impact and outcomes (core and interdependent services, assessment and diagnostic pathways and outcomes for children and young people), ensuring robust, timely reporting arrangements arein place for performance management and review purposes

Desirable

  • oProven experience of developing others through education, mentorship, coaching, teaching, assessing, presentations, and publishing.

Skills, Competencies and Personal Qualities

Essential

  • Able to demonstrate effective communication skills at all levels i.e. strategically and locally .
  • Ability to manage own time and projects effectively.
  • Ability to work within a culture of improving working lives and working time directive.
  • Ability to lead and motivate staff to embrace change.
  • Ability to demonstrate ethical values and attitudes within a culture of equality and diversity.
  • Ability to commute between the various sites. oAbility to attend and complete regular mandatory training. oAbility to manage the requirement for frequent concentration in an unpredictable working environmentAbility to manage significant exposure to emotional/distressing circumstances. .
Person Specification

Qualifications, Education and Training

Essential

  • Professional clinical knowledge acquired through degree supplemented by diploma level specialist training, management qualification or equivalent and experience.
  • Detailed understanding of relevant policy, legislation, drivers and their application to clinical/ service/ organisation e.g. Mental Capacity Act, Health & Safety, Infection Control
  • Understanding/application of relevant clinical practice/standards/audit within the identified service area
  • Advanced IT skills
  • Evidence of management, leadership and organisational development issues that have had a positive impact on service delivery
  • Experience of successful policy, development and delivery of implementation and change

Desirable

  • Member of organisational group/network, locally or nationally
  • Advanced/expert understanding of management, leadership and organisational development
  • Clinical skills and experience in the service area.
  • Advanced management/leadership training/qualification or equivalent experience

Knowledge and Experience

Essential

  • Demonstrable evidence of extensive project management, service development and delivery skills and experience.
  • Evidence of continuing professional development relevant to the job. Qualifications to advanced level of post-graduate diploma or equivalent knowledge/experiential learning.
  • Proven leadership/management experience at an advanced level, which has had a positive impact/created change within service delivery/practice.
  • Organisational networking locally and regionally.
  • Be able to Chair meetings effectively.
  • Evidence of managing a budget within set resources.
  • Ability to work across organisational boundaries, developing and maintaining multi-professional and multi-agency partnerships.
  • Ability to lead the development, delivery, review and management of systems that capture service needs demands, impact and outcomes (core and interdependent services, assessment and diagnostic pathways and outcomes for children and young people), ensuring robust, timely reporting arrangements arein place for performance management and review purposes

Desirable

  • oProven experience of developing others through education, mentorship, coaching, teaching, assessing, presentations, and publishing.

Skills, Competencies and Personal Qualities

Essential

  • Able to demonstrate effective communication skills at all levels i.e. strategically and locally .
  • Ability to manage own time and projects effectively.
  • Ability to work within a culture of improving working lives and working time directive.
  • Ability to lead and motivate staff to embrace change.
  • Ability to demonstrate ethical values and attitudes within a culture of equality and diversity.
  • Ability to commute between the various sites. oAbility to attend and complete regular mandatory training. oAbility to manage the requirement for frequent concentration in an unpredictable working environmentAbility to manage significant exposure to emotional/distressing circumstances. .

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

Towend Court

298 Cottingham Rd

Hull

HU6 8QR


Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

Towend Court

298 Cottingham Rd

Hull

HU6 8QR


Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Children’s Prevention and Early Intervention Lead

Heidi Fewings

h.fewings1@nhs.net

07976709533

Details

Date posted

09 February 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year 0

Contract

Permanent

Working pattern

Full-time

Reference number

338-7790907-26

Job locations

Towend Court

298 Cottingham Rd

Hull

HU6 8QR


Supporting documents

Privacy notice

Humber Teaching NHS Foundation Trust's privacy notice (opens in a new tab)