Job summary
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.
An opportunity has arisen for a well-organised, motivated and ambitious Senior Administrative Assistant. The role will be to work in a forward-thinking organisation that is committed to high quality care - you will be ready to embrace and manage the changes, opportunities and challenges currently facing the NHS from within our Goole hub.
The successful candidate will need to be enthusiastic and have a positive attitude to working as part of the highly motivated, hard-working and committed clinical and administration team in the Prevention, Wellbeing and Recovery service. Candidates will need strong communication skills at all levels and the ability to support with customer facing aspect of the service alongside the day to day performance and operational requirements.
The successful candidates will have the ability to support and maximise the effectiveness of our clinical and administration teams through proactive leadership.
Main duties of the job
Job Role Summary
The post holder will work as an essential member of the Prevention Recovery Wellbeing service and support in delivering an effective, efficient, responsive, and high-quality service.
Provide administrative support to clinical teams and support services within standard administrative and/or reception procedures.
- Contribute to the planning and development of the service/department as a member of the team.
Work closely with the team to gain the required skills, knowledge and behaviours for the role.
Core Functions
Preparing and editing letters, reports, memos, and emails
Answering phone calls and taking messages
Maintaining the storage of files/folders on servers
Recording meeting minutes
Covering reception/front of house
- Provide information to clients regarding the service offer available
About us
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
Find out more and search live jobs.
Job description
Job responsibilities
For further information with regard to this vacancy, please see attached Job Description and Person Specification.
Job description
Job responsibilities
For further information with regard to this vacancy, please see attached Job Description and Person Specification.
Person Specification
Qualifications and Knowledge
Essential
- Higher level of education (e.g. NVQ level 3) or 'A' levels at minimum grade C, or equivalent)
- GCSEs in English and Maths at grade C, or equivalent)
- RSA II or equivalent
- 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent experiential learning
Desirable
Experience
Essential
- Demonstratable experience of practice and procedures relevant to the area of work.
- Experience of preparing agendas and papers, action logs and writing minutes.
- Knowledge and experience of IT systems, including Microsoft Office 365 applications
- Experience of inputting data into systems and maintaining records
Desirable
- Experience of using Trust IT Systems - e.g. SystmOne, ESR, Oracle.
- Experience of use of Microsoft Teams.
Skills and Competencies
Essential
- Able to demonstrate inter-personal communication skills
- Able to plan and prioritise effectively
- Good telephone manner
- A team player
- Ability to motivate others
- Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
- Confidential and trustworthy
- Ability to commute effectively between the various sites with access to appropriate means of transport is essential
Desirable
- Working knowledge of wider health or social care systems, processes, policies and procedures
- Interest or experience in working in relevant area.
Person Specification
Qualifications and Knowledge
Essential
- Higher level of education (e.g. NVQ level 3) or 'A' levels at minimum grade C, or equivalent)
- GCSEs in English and Maths at grade C, or equivalent)
- RSA II or equivalent
- 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent experiential learning
Desirable
Experience
Essential
- Demonstratable experience of practice and procedures relevant to the area of work.
- Experience of preparing agendas and papers, action logs and writing minutes.
- Knowledge and experience of IT systems, including Microsoft Office 365 applications
- Experience of inputting data into systems and maintaining records
Desirable
- Experience of using Trust IT Systems - e.g. SystmOne, ESR, Oracle.
- Experience of use of Microsoft Teams.
Skills and Competencies
Essential
- Able to demonstrate inter-personal communication skills
- Able to plan and prioritise effectively
- Good telephone manner
- A team player
- Ability to motivate others
- Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
- Confidential and trustworthy
- Ability to commute effectively between the various sites with access to appropriate means of transport is essential
Desirable
- Working knowledge of wider health or social care systems, processes, policies and procedures
- Interest or experience in working in relevant area.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
