Ward Clerk

Job summary

An exciting opportunity has arisen to be part of Humber Teaching NHS Foundation Trust's Community Ageing Well Programme. We are currently recruiting on a part time bases at 15 hours per week .

The successful applicant will be appointed to support the integrated service delivery for the VirtualWard service and support into our wider ageing well service, VirtualWards allow patients to receive the care they need at home, including care homes, safely and conveniently. They also provide an opportunity to narrow the gap between demand and capacity for secondary care beds, by providing an alternative to admission and/or early discharge.

The model delivery will be within Scarborough, Whitby and Ryedale community, with a focus on admission avoidance and early supported discharge for people living with frailty in Scarborough. The service will operate 7 days a week, for a minimum period of 08:00-20.00. As a ongoing developing service, there may be a requirement to extend hours for administrative support beyond 5 days as the service develops.

Main duties of the job

• To provide effective and efficient administrative support to the North Yorkshire Virtual Ward and ageing well service within Humber Community Services.
• Provide clerical support to associated clinical staff.
• Deal with queries from patient/visitors/staff.Provides clerical support to associated clinical staff. Deal with queries from patient/visitors/staff
• To provide and receive routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public/external contacts.
• To demonstrate a competent level of inter-personal skills when providing information of a non-clinical nature to staff, clients, carers, public/external agencies, maintaining the Trust standards of customer service.
• To have an understanding of security/health and safety processes and procedures, as required, relevant to the area of work

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

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