Humber Teaching NHS Foundation Trust

Assistant Administrator

The closing date is 12 August 2025

Job summary

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role

The Hull Community Mental Health Team are looking to recruit a highly motivated Band 2 Admin Support. They will be based within the Locality Adult Mental Health Team in East Hull but may also be asked to work in the West and will be required to deal with calls and enquiries from service users, staff and other agencies on a daily basis. they will be expected to support the team with general administrative issues and support the Senior Administrators with their role and other general office duties

Applicants will be expected to have previous experience of working in a busy office environment and be able to display a high standard of communication, organisational and interpersonal skills. Applicants should be self-motivated and a committed team player with the ability to work both individually and as part of a team. The ability to prioritise workloads, maintain flexibility in response to change and have a proactive approach to work is important; as is the ability to maintain a calm, positive attitude and use of initiative when dealing with unexpected situations.

The post holder will receive regular supervision and attend relevant training identified through Knowledge and Skills Framework processes and their individual Appraisal.

Main duties of the job

  • Answering phone calls and taking and passing of messages to relevant clinician.
  • Preparing and editing letters and emails
  • Maintaining the storage of files/folders on servers
  • inputting data on System One
  • Diary management
  • General Office Duties

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Details

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

338-7367557-25

Job locations

The Grange

Hauxwell Grove, Middlesex Road

Hull

HU8 0RB


Job description

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Job description

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Person Specification

Qualifications and Knowledge

Essential

  • Knowledge of office procedures and work tasks.

Desirable

  • Knowledge and application of a range of office based procedures and practices.
  • Level 2 customer service or business administration qualification or equivalent.
  • Level 2 Maths and English or equivalent.

Experience

Essential

  • Experience of working with the general public.
  • Experience of using a range of MS Office applications e.g., Word, Excel, Outlook etc.

Desirable

  • Demonstrable experience of practice and procedures relevant to the area of work.

Skills and Compentencies

Essential

  • Able to demonstrate excellent inter-personal communication skills.
  • Able to plan and prioritise effectively and efficiently.
  • Good telephone manner and Team Player
  • Excellent all round customer service skills.
  • Ability to motivate and engage others and ability to multi-task and think creatively to reach solutions.
  • Ability to demonstrate ethical values and attitudes within a culture of equality and diversity.
Person Specification

Qualifications and Knowledge

Essential

  • Knowledge of office procedures and work tasks.

Desirable

  • Knowledge and application of a range of office based procedures and practices.
  • Level 2 customer service or business administration qualification or equivalent.
  • Level 2 Maths and English or equivalent.

Experience

Essential

  • Experience of working with the general public.
  • Experience of using a range of MS Office applications e.g., Word, Excel, Outlook etc.

Desirable

  • Demonstrable experience of practice and procedures relevant to the area of work.

Skills and Compentencies

Essential

  • Able to demonstrate excellent inter-personal communication skills.
  • Able to plan and prioritise effectively and efficiently.
  • Good telephone manner and Team Player
  • Excellent all round customer service skills.
  • Ability to motivate and engage others and ability to multi-task and think creatively to reach solutions.
  • Ability to demonstrate ethical values and attitudes within a culture of equality and diversity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

The Grange

Hauxwell Grove, Middlesex Road

Hull

HU8 0RB


Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

The Grange

Hauxwell Grove, Middlesex Road

Hull

HU8 0RB


Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Administrator Officer

Lisa Kiernan

lisa.kiernan@nhs.net

07817273846

Details

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

338-7367557-25

Job locations

The Grange

Hauxwell Grove, Middlesex Road

Hull

HU8 0RB


Supporting documents

Privacy notice

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