Job summary
An exciting opportunity has arisen for an enthusiastic and experienced Admin Officer/Personal Assistant to join the community leadership team.
We are looking for a candidate who has experience of working in a fast paced environment and can deliver a high quality Personal Assistant service, administrative and secretarial support to the community service managers and matrons.
This role will be challenging and very busy and you will be expected to work on your own initiative to organise and prioritise your own workload to meet tight deadlines. You will take personal responsibility for ensuring the smooth running of the area you support and organising key meetings. This will include the management of calendars, email, timely production of minutes, agendas and action logs.
Main duties of the job
- Having a good working knowledge of Microsoft Office Packages, you will have experience of managing a number of diaries with competing priorities, as well as monitoring and prioritising incoming communications.
- You will have excellent communication skills and will have experience in dealing with people in a calm, friendly and professional manner.
- Applicants will have a minimum of Higher National Certificate/Foundation Degree Diploma level of knowledge/NVQ4 or equivalent with a proven track record of PA experience.
- To provide a comprehensive administrative service to the Scarborough, Ryedale, Pocklington and Whitby Leadership Team
- To professionally support the development of community services, and the One Community model
- To act as a key contact point for the Community Services Leadership Team, providing information and advice as appropriate, and supporting the implementation of agreed action plans.
- To research, collate and input information needs of the services e.g. workforce planning, event planning and communication, meeting agenda planning and support; including Hub and Business meetings, compliance action plans support (for example CQC requirements, Staff Health and Wellbeing survey actions), audit processes and data collection and presentation, staff training planning, and support locality Standard Operating Procedure (SOP) development.
About us
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire.Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
Find out more and search live jobs.
Job description
Job responsibilities
For further information for this vacancy please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For further information for this vacancy please see the attached Job Description and Person Specification.
Person Specification
Experience
Essential
- Understanding of a range of work procedures and practices, some of which are non-routine and acquired through formal training or equivalent experience
- Experience of using a range of Microsoft software packages
- Experience of taking minutes at meetings
- Sound experience of IT systems
- Ability to communicate effectively with staff, patients, carers and other agencies
Desirable
- Proven experience of building effective working relationships
- Understanding of a range of work procedures and practices, requiring expertise within a specialism, underpinned by theoretical knowledge or equivalent experience
- Demonstrable experience of IT systems implementation
Qualifications & Knowledge
Essential
- Higher National Certificate / Foundation degree / diploma / NVQ4 in Business Administration/Customer Services or equivalent experience in a wide range of secretarial/administrative/PA role and leading specific projects / information systems
- RSA III or equivalent advanced keyboard skills
- Intermediate level of theoretical knowledge
- A good understanding of relevant policy, legislation drivers and their application to the relevant service area
Desirable
- Degree in Administration/Business
- Diploma / NVQ 5 in business admin / customer services or equivalent
- A broad understanding of relevant policy, legislation drivers and their application to the relevant service area
Skills and Competencies
Essential
- Evidence of effective inter-personal communication skills
- Able to plan and prioritise own time and the time of others effectively
- Excellent telephone manner
- Ability to work effectively as part of a team
- Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
- Ability to deal with sensitive and confidential information
- ability to independently travel across community bases
Person Specification
Experience
Essential
- Understanding of a range of work procedures and practices, some of which are non-routine and acquired through formal training or equivalent experience
- Experience of using a range of Microsoft software packages
- Experience of taking minutes at meetings
- Sound experience of IT systems
- Ability to communicate effectively with staff, patients, carers and other agencies
Desirable
- Proven experience of building effective working relationships
- Understanding of a range of work procedures and practices, requiring expertise within a specialism, underpinned by theoretical knowledge or equivalent experience
- Demonstrable experience of IT systems implementation
Qualifications & Knowledge
Essential
- Higher National Certificate / Foundation degree / diploma / NVQ4 in Business Administration/Customer Services or equivalent experience in a wide range of secretarial/administrative/PA role and leading specific projects / information systems
- RSA III or equivalent advanced keyboard skills
- Intermediate level of theoretical knowledge
- A good understanding of relevant policy, legislation drivers and their application to the relevant service area
Desirable
- Degree in Administration/Business
- Diploma / NVQ 5 in business admin / customer services or equivalent
- A broad understanding of relevant policy, legislation drivers and their application to the relevant service area
Skills and Competencies
Essential
- Evidence of effective inter-personal communication skills
- Able to plan and prioritise own time and the time of others effectively
- Excellent telephone manner
- Ability to work effectively as part of a team
- Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
- Ability to deal with sensitive and confidential information
- ability to independently travel across community bases
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
