Administration Assistant

Job summary

East House Bridlington Older Peoples Mental Health Team are looking to recruit a highly motivated Band 2 Administration Assistant. They will be primarily based within East House but may be required to support across sites on occasions.

Applicants will be expected to have previous experience of working within a busy office environment and be able to display a high standard of communication, organisational and interpersonal skills. Applicants should be self-motived and a committed team player with the ability to work both individually and as part of a team. The ability to prioritise workloads, maintain flexibility in response to change and have a proactive approach to work is important; as is the ability to maintain a calm, positive attitude and use of initiative when dealing with unexpected situations.

The post holder will receive regular supervision and attend relevant training identified through Knowledge and Skills Framework processes and their individual performance and development review (PADR).

Main duties of the job

The main duties of the role will include -

• To Prepare and edit letters and emails
• To deal with telephone enquiries from patients regardingappointments and input data into administration systems, so excellent keyboard skills are required.
• Covering Reception
• Inputting on Lorenzo System
• Adding/Closing of CPA'S, Clusters, Access Plans and referrals

The practice operates between 0900-1700 Monday to Friday but a degree of flexibility to cover is expected to cover for annual leave / sickness.

The role is varied and highly demanding, requiring a person with exceptional organisational ability and able to work under pressure while providing a positive and responsive professionalism on behalf of the practice

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

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