Job summary
This role of Divisional Governance and Performance Officer will be working as part of the Mental Health Divisional Management Team supporting activities across all areas of quality & governance,
To work autonomously and develop substantial support systems relevant to the area of work, including supporting the service line Clinical Governance and ensuring escalation and dissemination processes are in place to ensure robust governance.
You will be working closely with operational and clinical leads across the Division to support and ensure robust governance and clinical quality is embedded across the division.
You will be working closely with relevant corporate departments including quality and patient safety, patient experience, complaints and performance team to support the Division's governance and clinical quality agenda.
Main duties of the job
The role will have responsibility for supporting:
Supporting the organisation and monitoring of serious incidents and the resulting actions and shared learning across the
The Division and quality governance team in the handling, tracking and monitoring of patient safety incidents being investigated and supporting dissemination of learning
The administration and co-ordination of CQC action plans and supporting evidence
About us
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.
Find out more and search live jobs.
Job description
Job responsibilities
For further information for this vacancy please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For further information for this vacancy please see the attached Job Description and Person Specification.
Person Specification
Qualifications and Knowledge
Essential
- Expertise within specialism, underpinned by practical experience
- An understanding of relevant policy, legislation drivers and their application to the relevant service area
- Ability to work with sensitive information and approach issues diplomatically
- Excellent organisational skills
- Ability to work autonomously and use initiative and judgement in decision making
- Degree or advanced diploma plus significant experience/ or proven equivalent experiential learning
- Advanced keyboard skills
Desirable
- A full understanding of relevant policy, legislation drivers and their application to governance and performance in mental health
- Post-graduate or Management qualification
- In-depth theoretical study of a broad range of techniques/processes relating to the specialist area
Experience
Essential
- Understanding of a range of work procedures and practices relating to governance and performance in mental health service
- Experience of administrating complex meetings and action plans
- In-depth experience of working across professions and teams to ensure effective dissemination and flow of information
- Experience of using a range of Microsoft packages including Excel, Word, PowerPoint, databases, electronic diary
- Proven experience of building effective working relationships
Desirable
- Specialist knowledge across a range of work procedures and practices underpinned by theoretical knowledge or relevant practical experience
- Evidence of continuing professional development (CPD) relevant to the specialist service area
- Evidence of development of in-depth understanding of governance and performance administration across a large and diverse division
Skills and Competencies
Essential
- Evidence of effective inter-personal communication skills
- Evidence of good time management skills
- Ability to work to tight deadlines
- Able to plan and prioritise effectively
- Excellent telephone/Video call manner
- Ability to work effectively as part of a team
- Ability to motivate others
- Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
- Ability to commute between the various sites
- Concentration for creating reports, documents
- Deal with interruptions by unforeseen events
Person Specification
Qualifications and Knowledge
Essential
- Expertise within specialism, underpinned by practical experience
- An understanding of relevant policy, legislation drivers and their application to the relevant service area
- Ability to work with sensitive information and approach issues diplomatically
- Excellent organisational skills
- Ability to work autonomously and use initiative and judgement in decision making
- Degree or advanced diploma plus significant experience/ or proven equivalent experiential learning
- Advanced keyboard skills
Desirable
- A full understanding of relevant policy, legislation drivers and their application to governance and performance in mental health
- Post-graduate or Management qualification
- In-depth theoretical study of a broad range of techniques/processes relating to the specialist area
Experience
Essential
- Understanding of a range of work procedures and practices relating to governance and performance in mental health service
- Experience of administrating complex meetings and action plans
- In-depth experience of working across professions and teams to ensure effective dissemination and flow of information
- Experience of using a range of Microsoft packages including Excel, Word, PowerPoint, databases, electronic diary
- Proven experience of building effective working relationships
Desirable
- Specialist knowledge across a range of work procedures and practices underpinned by theoretical knowledge or relevant practical experience
- Evidence of continuing professional development (CPD) relevant to the specialist service area
- Evidence of development of in-depth understanding of governance and performance administration across a large and diverse division
Skills and Competencies
Essential
- Evidence of effective inter-personal communication skills
- Evidence of good time management skills
- Ability to work to tight deadlines
- Able to plan and prioritise effectively
- Excellent telephone/Video call manner
- Ability to work effectively as part of a team
- Ability to motivate others
- Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
- Ability to commute between the various sites
- Concentration for creating reports, documents
- Deal with interruptions by unforeseen events
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
