Administration Assistant

Humber Teaching NHS Foundation Trust

Information:

This job is now closed

Job summary

Hull and East Riding Routine Triage and Assessment Team are looking to recruit a highly motivated Band 2 Admin Support. They will be based at St Andrews Place, St Georges Road, Hull, and will be required to provide administrative support to the clinicians within the team.

Applicants will be expected to have previous experience of working in a busy office environment and be able to display a high standard of communication, organisational and interpersonal skills. Applicants should be self-motivated and a committed team player with the ability to work both individually and as part of a team. The ability to prioritise workloads, maintain flexibility in response to change and have a proactive approach to work is important; as is the ability to maintain a calm, positive attitude and use of initiative when dealing with unexpected situations. Access to home internet is a desirable due to occasions of working from home.

The post holder will receive regular supervision and attend relevant training identified through Knowledge and Skills Framework processes and their individual performance and development review (PADR).

Main duties of the job

Setting up and booking triage and assessment clinics/appointments. Sending out Assessment and treatment appointment messages. Scanning of documents and uploading on IT systems.

  • Preparing and editing letters and emails
  • Maintaining the storage of files/folders on servers
  • Accepting referrals on Lorenzo System/eRS
  • Adding to Caseload
  • Diary management
  • General Office Duties

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Date posted

10 October 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

338-5396231-23-A

Job locations

St Andrews Place

271 St Georges Road

Hull

HU3 3SW


Job description

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification

Job description

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification

Person Specification

Person Specification Qualifications

Essential

  • Standard keyboard skills e.g RSA/OCR I/II or equivalent experience
  • 2 GCSEs/o levels English and Maths

Desirable

  • 3 or more GCSE/O levels
  • Working towards Advanced keyboard skills e.g Advanced ECDL or RSA111/OCR

Knowledge/Experience

Essential

  • To have knowledge of office procedures, clerical work
  • Knowledge of IT systems

Desirable

  • Knowledge of a range of work procedures and practices
  • Knowledge of Trust IT systems e.g ESR, Lorenzo as appropriate work area

Personal Attributes

Essential

  • Able to demonstrate inter-personal communication skills
  • Able to plan and priorities effectively and work within defined deadlines
  • Good Telephone Manner

Desirable

  • Demonstrable experience of practice and procedures relevant to the area of work

Effort and Enviroment

Essential

  • Ability to commute between the various sites
  • Requirement for Frequent concentration

Desirable

  • Significant use of VDU
Person Specification

Person Specification Qualifications

Essential

  • Standard keyboard skills e.g RSA/OCR I/II or equivalent experience
  • 2 GCSEs/o levels English and Maths

Desirable

  • 3 or more GCSE/O levels
  • Working towards Advanced keyboard skills e.g Advanced ECDL or RSA111/OCR

Knowledge/Experience

Essential

  • To have knowledge of office procedures, clerical work
  • Knowledge of IT systems

Desirable

  • Knowledge of a range of work procedures and practices
  • Knowledge of Trust IT systems e.g ESR, Lorenzo as appropriate work area

Personal Attributes

Essential

  • Able to demonstrate inter-personal communication skills
  • Able to plan and priorities effectively and work within defined deadlines
  • Good Telephone Manner

Desirable

  • Demonstrable experience of practice and procedures relevant to the area of work

Effort and Enviroment

Essential

  • Ability to commute between the various sites
  • Requirement for Frequent concentration

Desirable

  • Significant use of VDU

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

St Andrews Place

271 St Georges Road

Hull

HU3 3SW


Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Humber Teaching NHS Foundation Trust

Address

St Andrews Place

271 St Georges Road

Hull

HU3 3SW


Employer's website

https://www.humber.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Team manager

Dani Wilson

Danielle.wilson29@nhs.net

01482344400

Date posted

10 October 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

338-5396231-23-A

Job locations

St Andrews Place

271 St Georges Road

Hull

HU3 3SW


Supporting documents

Privacy notice

Humber Teaching NHS Foundation Trust's privacy notice (opens in a new tab)