Job summary
An exciting opportunity has arisen to become part of the Hotel Services Team as a Hotel Services Manager with a speciality in patient catering.
This new role will be ideal for a candidate who has experience in the catering sector, whether you are a chef/cook and lead a team or have had your own catering business and have a passion for improving patient recovery and experience within an NHS setting.
Do you want to have a direct positive impact on patient recovery within our mental health inpatient and community hospital settings? Being responsible to the Patient Environment Manager, you will have the opportunity to develop your leadership skills by line managing the Hotel Services Area Supervisors and use your catering knowledge to improve patient experience and recovery by implementing the new national standards for healthcare food and drink into our facilities framework, and ensuring it becomes a robust component of catering within our Hotel Services Department.
You will be supported with any training that you require, and we provide many development opportunities, such as apprenticeship schemes which you can complete alongside your role, and any other training you feel would be beneficial to enhance your catering knowledge and leadership skills.
Main duties of the job
You will support the wider Facilities and Estates team, and so will also be exposed to Hard FM responsibilities. You will have the opportunity to:
- Support the Patient Environment Manager to ensure the compliant delivery of all Soft FM Services (Patient Catering) across the TrustEstate.
- Work alongside the Domestic/Portering and Compliance Managers.
- Be operationally responsible for the planning, management, anddevelopment of catering services in line with the new National Standards for Healthcare Food and Drink.
- Continue to develop HACCP compliance within our catering settings.
- Train our cooks on their basic food hygiene procedures to ensure they are compliant with HACCP and have a strong understanding of allergens, nutrition, and specialised diets (IDDSI Diet Levels, cultural, therapeutic).
- Support the Patient Environment Manager and Trust Dietician in developing and adapting the patient menus.
- Travel across the Trust estate to visit our inpatient sites and community hospitals and have a direct input in to improvements within the catering environments on these sites.
- Support the Patient Environment Manager with budgets, networking with other Trusts, and Estates Return Information Collection (ERIC).
About us
We are an award winning and CQC rated good, health and social care Trust that delivers care to communities in Hull, East Yorkshire, Scarborough and Ryedale & Whitby. We deliver safe, effective and integrated health services that improve the physical, mental and social health and wellbeing of patients and service users.
To find out about our wide range of services including mental health, learning disabilities, children and young people service, Forensic, Community and Primary Care visit our website humber.nhs.uk/Services
You'll join our team of over 3600 colleagues that work together across our wide geography and specialties to change lives daily. We're extremely proud of our Trust community, knowing you can expect to receive a warm welcome and all the support you'll need from your new team to get you started
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Job description
Job responsibilities
For further details regarding this vacancy, please see attached Job Description and Person Specification.
Job description
Job responsibilities
For further details regarding this vacancy, please see attached Job Description and Person Specification.
Person Specification
Qualifications and Knowledge
Essential
- Advanced/Higher level skills in literacy, numeracy and written communication.
- Evidence of ongoing personal development
- Qualified to Degree level plus equivalent significant experience in day to day management of Hotel Services within a Healthcare Environment
- Proficient in computer use requiring advanced keyboard skills and ability to use Microsoft Office applications including report writing.
- Knowledge and experience of Health & Safety regulations and legislation.
- Detailed knowledge and experience of delivering the National Standards of Healthcare Food and Hydration across a range of healthcare environments
Desirable
- Training qualification or significant demonstrable experience of the development and implementation of training programmes to large numbers of Facilities staff across multiple sites or bases
- Experience of designing and delivering training plans to a diverse workforce
- Demonstrable experience of presenting, delivering information and training to a diverse workforce
Experience
Essential
- Experience of managing directly employed staff teams and contractors over multiple sites.
- Extensive experience of working within a facilities department, with excellent knowledge of hotel services.
Desirable
- Significant experience, previous responsibility and evidence of budget management skills
- Exposure to the heath care sector
Person Specification
Qualifications and Knowledge
Essential
- Advanced/Higher level skills in literacy, numeracy and written communication.
- Evidence of ongoing personal development
- Qualified to Degree level plus equivalent significant experience in day to day management of Hotel Services within a Healthcare Environment
- Proficient in computer use requiring advanced keyboard skills and ability to use Microsoft Office applications including report writing.
- Knowledge and experience of Health & Safety regulations and legislation.
- Detailed knowledge and experience of delivering the National Standards of Healthcare Food and Hydration across a range of healthcare environments
Desirable
- Training qualification or significant demonstrable experience of the development and implementation of training programmes to large numbers of Facilities staff across multiple sites or bases
- Experience of designing and delivering training plans to a diverse workforce
- Demonstrable experience of presenting, delivering information and training to a diverse workforce
Experience
Essential
- Experience of managing directly employed staff teams and contractors over multiple sites.
- Extensive experience of working within a facilities department, with excellent knowledge of hotel services.
Desirable
- Significant experience, previous responsibility and evidence of budget management skills
- Exposure to the heath care sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
