Patient Pathway Coordinator

Job summary

The London North West Healthcare NHS Trust consists of Northwick Park, Central Middlesex and Ealing hospitals.

The Complex Discharge Team are looking for an innovative and enthusiastic patient pathway Co-ordinator who will bring new ideas and share their excellent working practice within this busy, friendly and supportive team.

Integrated Discharge Team is committed to providing a 7 day service and this role may include participation in Weekend and Bank Holiday cover.

To succeed in this role, you will need excellent communication skills and extensive experience in managing complex discharges in the NHS.

We will offer you support and training to develop your role within the team as well as the benefits of working within the NHS.

Main duties of the job

Have the professional knowledge and leadership skills to take the lead in co-ordinating complex discharges to ensure together with ward senior staff that the Discharge Pathway is adhered to enabling a safe, smooth discharge.

Be responsible to optimise hospital bed utilisation and reduce the length of stay by ensuring the timely, safe transfer/discharge of patients to the most appropriate and agreed environment. This will include monitoring the transfer of patients to non-acute rehabilitation centres and facilitating delayed transfers of care.

Instigate and co-ordinate meetings with patient, family/carers and community agents and facilitate joint working partnership between Primary and Secondary Care.

Ensure that staff training and procedures are adhered to, promoting a patient centered care pathway to reduce delayed transfers of care with the Trust.

Be part of the review and implementation of the LNWH NHS Trust Discharge Policy within all departments, proposing and working towards service changes within multi-disciplinary teams or outside own specialist area.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.