Job summary
As a Transformation Project Manager, you will work at the heart of the organisation, aligned to one of our four Trust divisions, partnering with clinicians, managers and corporate teams to deliver high-impact change.
You will lead and support a portfolio of transformation and improvement work, including:
- Driving delivery of the Divisional Cost Improvement Programme, working closely with Finance and operational leaders
- Identifying and delivering innovative improvement projects that improve quality, safety, productivity, and patient experience
- Embedding continuous improvement capability, helping teams build the skills and confidence to improve how care is delivered every day
You'll work across hospital and community settings, with exposure to senior clinical leaders and executives, and the opportunity to influence decisions that genuinely matter.
Main duties of the job
About the role
As a Transformation Project Manager, you will work at the heart of the organisation, aligned to one of our four Trust divisions, partnering with clinicians, managers and corporate teams to deliver high-impact change.
You will lead and support a portfolio of transformation and improvement work, including:
- Driving delivery of the Divisional Cost Improvement Programme, working closely with Finance and operational leaders
- Identifying and delivering innovative improvement projects that improve quality, safety, productivity, and patient experience
- Embedding continuous improvement capability, helping teams build the skills and confidence to improve how care is delivered every day
You'll work across hospital and community settings, with exposure to senior clinical leaders and executives, and the opportunity to influence decisions that genuinely matter.
What you'll be doing
In this fast-paced and varied role, you will:
- Spot opportunities for improvement using data, benchmarking and best practice
- Turn ideas into deliverable projects with clear plans, risks, benefits and governance
- Work alongside clinical and operational teams to map pathways, test change and deliver sustainable results
- Facilitate workshops, pathway mapping sessions and improvement events
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Education and Qualifications
Essential
- Educated to post-graduate level or equivalent experience/qualification
- Evidence of continuing professional development
Desirable
- Programme / Project Management or Improvement Qualification or equivalent experience
- Clinical qualification
Knowledge and experience
Essential
- Evidence of specialist knowledge and expertise and experience in successfully contributing towards, and/or delivering change projects and initiatives.
- Knowledge & experience of supporting change within a complex service environment
- Evidence of building effective working relationships with clinical, operational, and multi-disciplinary teams
- Project management experience
- In depth knowledge of the national and local health context
- Understanding of current issues and challenges within health care delivery
- Understanding of quality improvement/safety improvement/process improvement/ clinical governance principles and their application
- Experience of working collaboratively across functions and organisational boundaries
- Successful track record of working and delivering in complex environments
- Experience of delivering successful change initiatives
Desirable
- NHS operational experience or general awareness
- Experience of teaching
Skills, abilities and attributes
Essential
- Demonstrate the ability to handle technical, complex, sensitive or contentious information and present this to a variety of audiences where significant barriers to acceptance may exist
- Demonstrate ability to resolve conflicts and negotiate a way forward involving both internal and external stakeholders
- Ability to manage workload effectively in light of competing priorities and tight deadlines
- Ability to manage complex programmes of work
- Ability to analyse complex information, develop and analyse potential options and provide recommendations on the most appropriate course of action
- Ability to analyse national and local policy, identify implications for the Trust and develop Trust policy and objectives to reflect this
- IT skills including advanced Word, Excel, PowerPoint and Outlook
- Well-developed communication and negotiation skills to handle difficult situations in a constructive and positive way
- Effective presentational skills including presentation to senior leaders and public meetings
- Excellent written and communication skills
- Be able to communicate at senior management level both internally and externally
Desirable
- Critical appraisal skills
- Development of evaluations / audit protocols
- Ability to develop education Programmes
Heart values
Essential
- Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect and teamwork
- Demonstrate commitment to place Quality at our HEART
Person Specification
Education and Qualifications
Essential
- Educated to post-graduate level or equivalent experience/qualification
- Evidence of continuing professional development
Desirable
- Programme / Project Management or Improvement Qualification or equivalent experience
- Clinical qualification
Knowledge and experience
Essential
- Evidence of specialist knowledge and expertise and experience in successfully contributing towards, and/or delivering change projects and initiatives.
- Knowledge & experience of supporting change within a complex service environment
- Evidence of building effective working relationships with clinical, operational, and multi-disciplinary teams
- Project management experience
- In depth knowledge of the national and local health context
- Understanding of current issues and challenges within health care delivery
- Understanding of quality improvement/safety improvement/process improvement/ clinical governance principles and their application
- Experience of working collaboratively across functions and organisational boundaries
- Successful track record of working and delivering in complex environments
- Experience of delivering successful change initiatives
Desirable
- NHS operational experience or general awareness
- Experience of teaching
Skills, abilities and attributes
Essential
- Demonstrate the ability to handle technical, complex, sensitive or contentious information and present this to a variety of audiences where significant barriers to acceptance may exist
- Demonstrate ability to resolve conflicts and negotiate a way forward involving both internal and external stakeholders
- Ability to manage workload effectively in light of competing priorities and tight deadlines
- Ability to manage complex programmes of work
- Ability to analyse complex information, develop and analyse potential options and provide recommendations on the most appropriate course of action
- Ability to analyse national and local policy, identify implications for the Trust and develop Trust policy and objectives to reflect this
- IT skills including advanced Word, Excel, PowerPoint and Outlook
- Well-developed communication and negotiation skills to handle difficult situations in a constructive and positive way
- Effective presentational skills including presentation to senior leaders and public meetings
- Excellent written and communication skills
- Be able to communicate at senior management level both internally and externally
Desirable
- Critical appraisal skills
- Development of evaluations / audit protocols
- Ability to develop education Programmes
Heart values
Essential
- Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect and teamwork
- Demonstrate commitment to place Quality at our HEART
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
