Health Care Support Worker

Job summary

The Health Care Support Worker (HCSW) is part of the multidisciplinary team and plays a vital role within the team, providing holistic, patient- centred care which is planned and directed by health care professionals. Under the guidance and supervision of a registered nurse (RN), midwife or nurse associate (RNA) the HCSW will undertake a range of core clinical skills and depending on the area worked may include specific clinical skills relevant to the speciality. The post holder is expected to cover the duties of other HCSW colleagues within the range of the post holder's knowledge and skills.

To achieve this, the HCSW will:

- Undertakes a range of delegated clinical care duties in hospital, community or other settings

- Records patient observations and changes to patients' clinical conditions

- Carries out limited clinical care duties

o Follow all London North West University Healthcare NHS Trust (LNWH) policies and provide a safe and person-centred environment for the treatment of patients.

o The post holder is responsible for delivering high standards of care, providing services in accordance with the Trust's values and behaviours to support the nursing team in the delivery of patient care which is safe and effective.

o The post holder is a fundamental part of the nursing team in providing care to patients/ carers/ relatives at LNWH, including the safe delivery of a range of clinical competency skills.

Main duties of the job

The role involves delivering high-quality clinical support, providing compassionate patient care, performing observations and basic procedures, maintaining accurate recording, and ensuring safety and infection control. It includes working collaboratively within a multidisciplinary team, supporting staff nurses and other colleagues, assisting service development, managing resources, and upholding professional standards while prioritising patient wellbeing.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

o Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK

o St Mark's Hospital: an internationally renowned specialist centre for bowel disease

o Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice

o Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.