London North West University Healthcare NHS Trust

Patient Pathway Co-ordinator Dermatology

The closing date is 03 March 2026

Job summary

The post holder will be responsible for providing administrative support to the Dermatology clinical team and the role will focus on supporting a positive patient experience within the services with a key emphasis on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.

Main duties of the job

  • To be responsible for providing administrative support to Clinical Teams
  • To ensure that every patient pathway is tracked to be diagnosed and treated as quickly as possible, ensuring this is achieved within relevant RTT standards.
  • Maintain an up-to-date record of patient tracking and escalations must be kept on the Trust database.
  • To support the Service Management team to ensure all administrative process are delivered including data and evidence collection for relevant national audits.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted

23 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£32,199 to £34,876 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-9398MS

Job locations

Ealing Hospital

Uxbridge Road

Southall

UB1 3HW


Job description

Job responsibilities

  • To provide an efficient audio, copy typing and word processing service for Health Professionals as required. This includes the typing of letters, patient referrals, minutes, etc in an accurate and quality manner
  • To work within the Clinical Support Team to deliver high quality administrative services to designated clinical services.
  • Track designated patients throughout their pathway, from point of entry, escalating issues promptly, in order to ensure compliance with waiting time standards
  • Support the coordination of national and local audits by effective data collection as required

Job description

Job responsibilities

  • To provide an efficient audio, copy typing and word processing service for Health Professionals as required. This includes the typing of letters, patient referrals, minutes, etc in an accurate and quality manner
  • To work within the Clinical Support Team to deliver high quality administrative services to designated clinical services.
  • Track designated patients throughout their pathway, from point of entry, escalating issues promptly, in order to ensure compliance with waiting time standards
  • Support the coordination of national and local audits by effective data collection as required

Person Specification

Experience

Essential

  • Previous NHS experience

Desirable

  • Admin/ Organisational skill

Education

Essential

  • Educated to A-level/NVQ level 3 5 GCSEs, graded at C or above, or equivalent

Desirable

  • Medical terminology qualification

Skills

Essential

  • High level of communication
  • Ability to work as part of a team and use own initiative
  • IT literate

Desirable

  • Knowledge of PAS and other hospital computer system
Person Specification

Experience

Essential

  • Previous NHS experience

Desirable

  • Admin/ Organisational skill

Education

Essential

  • Educated to A-level/NVQ level 3 5 GCSEs, graded at C or above, or equivalent

Desirable

  • Medical terminology qualification

Skills

Essential

  • High level of communication
  • Ability to work as part of a team and use own initiative
  • IT literate

Desirable

  • Knowledge of PAS and other hospital computer system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Ealing Hospital

Uxbridge Road

Southall

UB1 3HW


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Ealing Hospital

Uxbridge Road

Southall

UB1 3HW


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Leader

Dan Wangi

dan.wangi@nhs.net

02088693764

Details

Date posted

23 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£32,199 to £34,876 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-9398MS

Job locations

Ealing Hospital

Uxbridge Road

Southall

UB1 3HW


Supporting documents

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