Job summary
A challenging and impactful opportunity is available for an outstanding candidate to take up the Head of Integration for Discharge planning role at London North West University Healthcare NHS Trust. We are looking for an experienced, organised, effective communicator and leader to join one of the busiest acute trusts in the country.
Timely, safe and well-coordinated discharge of acute patients is one of the most significant challenges acute trusts face, and the successful candidate will provide expertise, leadership, influence and support within a system-owned model of integrated discharge.
Main duties of the job
The post holder will be responsible for delivering a robust, system-owned model of integrated discharge that ensures effective, person-centred and integrated pathways of care out of hospital are embedded through interdisciplinary ways of working and clear, well managed processes and protocols. They will report and monitor the improvement of operational performance ensuring thatpatients are discharged in a timely and safe fashion and act as a system leader when required across NWL to ensure all partners are supporting and delivering dischargeThe Integrated Discharge Team is a collaborative and partnership approach to coordinating and planning transfer of patients with complex health and social care needs back to their usual place of residence wherever possible following an episode in hospital.From a Trust perspective they will improving hospital flow management processes to ensure it facilitates accurate decision making and out of hospital resource allocation, as well as identifying clinical development priorities for the organisation to support flow and improved communication across the multiple clinical teams within the Trust
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Qualifications & Training
Essential
- University degree or equivalent professional qualification
- Demonstrate capability and capacity for clinical service management at a senior level in a large, complex healthcare environment, including staff management, financial management and change management
Knowledge & Experience
Essential
- Demonstrable credible and successful experience in highly complex hospital discharge management, process and policies
- Previous experience of system management including delivery of health or social care service working across organisational boundaries
- Previous senior managerial experience in a large and complex organisation preferably within the NHS/Local Authority
- Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
- A detailed understanding of the national agenda for health services - both legislative and direction of travel
- Ability to relate to people of all disciplines and at all levels within an organisation
Specific Skills
Essential
- Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve others
- Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovate service delivery and partnerships
- Sound political judgement and astuteness in understanding and working with complex policy, and diverse interest groups, and common sense in knowing when to brief 'up the line'.
- Make things happen by working in partnership with others and using the highest level influencing and ? Application form ? Interview ? Assessment ? References negotiating skills
Physical Skills and Emotional Effort
Essential
- Ability to deal with exposure to verbal and physical aggression
- Ability to manage sensitive and politically sensitive issues
- Required to use appropriate level of Personal Safety techniques to deal with challenging clients or incidents
Person Specification
Qualifications & Training
Essential
- University degree or equivalent professional qualification
- Demonstrate capability and capacity for clinical service management at a senior level in a large, complex healthcare environment, including staff management, financial management and change management
Knowledge & Experience
Essential
- Demonstrable credible and successful experience in highly complex hospital discharge management, process and policies
- Previous experience of system management including delivery of health or social care service working across organisational boundaries
- Previous senior managerial experience in a large and complex organisation preferably within the NHS/Local Authority
- Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
- A detailed understanding of the national agenda for health services - both legislative and direction of travel
- Ability to relate to people of all disciplines and at all levels within an organisation
Specific Skills
Essential
- Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve others
- Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovate service delivery and partnerships
- Sound political judgement and astuteness in understanding and working with complex policy, and diverse interest groups, and common sense in knowing when to brief 'up the line'.
- Make things happen by working in partnership with others and using the highest level influencing and ? Application form ? Interview ? Assessment ? References negotiating skills
Physical Skills and Emotional Effort
Essential
- Ability to deal with exposure to verbal and physical aggression
- Ability to manage sensitive and politically sensitive issues
- Required to use appropriate level of Personal Safety techniques to deal with challenging clients or incidents
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
