London North West University Healthcare NHS Trust

Healthcare Support Worker

The closing date is 13 January 2026

Job summary

The HCSW is part of the multidisciplinary team and plays a vital role in our multidisciplinary team, providing holistic, patient- centred care which is planned and directed by health care professionals. The post holder is expected to cover the duties of other HCSW colleagues within the range of the post holder's knowledge and skills.

Main duties of the job

The HCSW will complete performance necessary patient care tasks delegated by a registered nurse or midwife, under their supervision such as undertaking personal care duties and record patient information.

Undertake personal and professional development activities to uphold care standards, such as completing the 15 standards of the Care Certificate and the associated workbook within a timeframe of normally 206 months from commencement of employment.

Follow all London North West University Healthcare NHS Trust (LNWH) policies and provide a safe and person-centred environment for the treatment of patients.

The post holder is responsible for delivering high standards of personal care, providing services in accordance with the Trusts values and behaviours to support the nursing team in the delivery of patient care which is safe and effective.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted

30 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum inclusive of HCAS pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-9300KS

Job locations

Northwick Park Hospital- Drake ward

Watford Road

Harrow

HA1 3UJ


Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education and qualifications

Essential

  • Completed Care Certificate or equivalent experience
  • Level 3 Health Care qualification/apprenticeship or equivalent relevant experience or completion of HCSW competency-based workbook .
  • Functional skills minimum Level 1 Maths and English or GCSE or equivalent experience

Desirable

  • Further qualifications and training relevant and required by the speciality of this post
  • Competencies for existing substantive HCSW

Knowledge and Experience

Essential

  • Experience of working in Acute Hospital setting or care background, in a HCSW role or equivalent
  • Experience of delivering personal care to patients
  • Experience of using computers or willing to undertake training in local computer systems
  • Knowledge of basic IT systems or willing to undertake training
  • Ability to demonstrate knowledge of data protection and health and safety issue

Desirable

  • Evidence of continuing professional development
  • Competently perform a range if the core skills relevant to the area of speciality

Skills, abilities and Attribute

Essential

  • Ability to demonstrates the following: Motivation/enthusiasm , Reliability ,Caring ,Respectful
  • Flexible with regard to work patterns and cross site working
  • Positive attitude to change and has high standards
  • Ability to meet the physical requirements of the role with reasonable adjustments if necessary

Desirable

  • Phlebotomy and Cannulation
Person Specification

Education and qualifications

Essential

  • Completed Care Certificate or equivalent experience
  • Level 3 Health Care qualification/apprenticeship or equivalent relevant experience or completion of HCSW competency-based workbook .
  • Functional skills minimum Level 1 Maths and English or GCSE or equivalent experience

Desirable

  • Further qualifications and training relevant and required by the speciality of this post
  • Competencies for existing substantive HCSW

Knowledge and Experience

Essential

  • Experience of working in Acute Hospital setting or care background, in a HCSW role or equivalent
  • Experience of delivering personal care to patients
  • Experience of using computers or willing to undertake training in local computer systems
  • Knowledge of basic IT systems or willing to undertake training
  • Ability to demonstrate knowledge of data protection and health and safety issue

Desirable

  • Evidence of continuing professional development
  • Competently perform a range if the core skills relevant to the area of speciality

Skills, abilities and Attribute

Essential

  • Ability to demonstrates the following: Motivation/enthusiasm , Reliability ,Caring ,Respectful
  • Flexible with regard to work patterns and cross site working
  • Positive attitude to change and has high standards
  • Ability to meet the physical requirements of the role with reasonable adjustments if necessary

Desirable

  • Phlebotomy and Cannulation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital- Drake ward

Watford Road

Harrow

HA1 3UJ


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital- Drake ward

Watford Road

Harrow

HA1 3UJ


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Nurse Manager

Janette Santillan

janette.santillan@nhs.net

02088692822

Details

Date posted

30 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year per annum inclusive of HCAS pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-9300KS

Job locations

Northwick Park Hospital- Drake ward

Watford Road

Harrow

HA1 3UJ


Supporting documents

Privacy notice

London North West University Healthcare NHS Trust's privacy notice (opens in a new tab)