Radiology Office Manager/PA to Head of Operations & Clinical Director

Job summary

An exciting opportunity has become available fora highly motivated and experienced individual seeking to expand theirexistingmanagerial skills.

As Office Manager, you will be expected to provide day to day operational management of the Administrative and Clerical staff and confidently navigate the new role by taking a proactive approach to understanding and deliveringadministrative targets.

You'll need demonstrate you have an understanding of working at an acute hospital, understand the Radiology pathways and booking processes. The role also requires the post holder to provide PA support to the Head of Operations and Clinical Director.

Main duties of the job

• To provide day to day operational management of the Administrative & Clerical Staff across the other Trust sites, when required. The area of responsibility includes recruitment, appraisals, managing attendance and other Human Resource issues.
• Efficient, fast, and accurate clerical work in line with locally agreed practices.
• Effective liaison with GPs, patients, hospital and community staff in respect of Radiological investigations.
• Management liaison with GPs, patients, and other community and hospital staff in respect of Radiological investigations.
• Responsible for 18-week targets pathways
• Super user of Computerised Radiology Information System (CRIS) across all sites.
• To review working practice and systems and make recommendations to ensure efficient and effective delivery of administrative services.
• Manage the processes of referrals received via Cerner and other referral sources.
• To take a proactive approach to understanding the pathways and workflows.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.