Ward Clerk

Job summary

The post holder will be required to provide high quality clerical and administrative support as a member of the Maternity department. You will act as first point of contact for all patients and service users putting patients at the heart of everything we do.

The role of the ward administration clerk is to assist in relieving the Midwifery/ Nursing staff of as many non-midwifery/non-nursing duties as possible under the direct supervision of the Ward manager and Matron reporting to the Team Leader.

The post holder will be required to have good interpersonal skills, effective verbal and written communication skills, polite and courteous manner along with a professional attitude.

Main duties of the job

First point of contact for all service users, relatives, colleagues, and queries.

Work collaboratively and co-operatively with ward colleagues to provide full administrative, reception and clerical support for the wards.

Input and retrieve information from Cerner and all other clinical systems.

Maintain data quality of all activity in the ward.

Manage patient case notes.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.