Job summary
London Northwest University Healthcare Trust has undertaken a review of its Organisational Development and Learning Service and is now seeking a manager who is passionate about transforming learning through digital innovation. If this is you, join London North West University Healthcare NHS Trust as our new Digital Learning Manager, where you'll lead the strategic development and delivery of our Learning Management System (LMS) and digital learning solutions.
In this pivotal role, you'll:
- Drive the Trust's digital learning strategy and lead a team of LMS specialists.
- Design and deliver engaging digital content including e-learning, webinars, and virtual classrooms.
- Collaborate with internal and external stakeholders to optimise system performance and user experience.
- Ensure compliance with data protection and digital security standards.
- Use analytics to monitor impact and continuously improve learning outcomes.
We're looking for someone with:
- A Master's degree or equivalent experience in Education, L&D, or IT.
- Proven expertise in LMS management, instructional design, and digital learning tools.
- Strong leadership, project management, and stakeholder engagement skills.
- A commitment to our HEART values: Honesty, Equity, Accountability, Respect, and Teamwork.
This is a fantastic opportunity to shape the future of learning across our Trust and make a meaningful impact on staff development and patient care.
? Apply now and be part of a team that puts quality at its HEART.
Main duties of the job
The Digital Learning Manager will be responsible for the leadership, management, and continuous development of the Trust's Learning Management System (LMS), which is central to delivering high-quality, accessible, and compliant training for all staff. Following the successful implementation of a new LMS platform, this role is pivotal in leading the development and implementation of digital learning strategies and solutions, embedding the system and ensuring effective, and optimally used across the organisation. It will also ensure that digital learning initiatives align with the Trust's strategic goals and enhance the learning experience for all staff.
This role will lead the team responsible for running and maintaining the LMS, ensuring it supports onboarding, mandatory training compliance, statutory learning, professional development, and talent and performance management. The postholder will work closely with subject matter experts (SME's) and internal stakeholders--including clinical education, workforce, digital services, Doctors education and operational teams--to ensure the system meets the evolving needs of the Trust and our workforce.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Education/Qualifications
Essential
- oEducated to Masters degree level in relevant field (e.g. Education, Learning & Development, IT) or equivalent relevant experience. Professional qualification in learning and development or working toward it (MCIPD).
- oEvidence of continuing professional development in digital systems, learning technology, or related field.
- oProfessional certification in LMS administration or digital learning tools, or equivalent experience.
- oProject or service management qualification (e.g., PRINCE2, Agile)
Knowledge and Experience
Essential
- o Extensive experience in designing and delivering digital learning solutions.
- o Strong knowledge of instructional design principles and adult learning theories.
- o Proven experience in managing and maintaining a Learning Management System (LMS)
- o Experience of leading LMS configuration, reporting, and user support
- o Understanding of compliance training and digital learning delivery
- o Experience of stakeholder management and system governance
- o Understanding of data security, privacy and accessibility requirements
- o Experience of leading and managing a team and supporting staff development
- o Experience of learning evaluation and impact analysis
Desirable
- o Experience in a healthcare or NHS setting
- o Experience of integrating LMS with other HR/digital systems
Skills, Abilities and Attributes
Essential
- o Excellent interpersonal and communication skills
- o Excellent project management skills with the ability to prioritise and manage multiple projects simultaneously.
- o Strong analytical skills with the ability to evaluate the effectiveness of learning programmes.
- o High level of proficiency in using digital learning tools and platforms.
- o Creative and innovative approach to problem-solving.
- o Ability to adapt to changing priorities and work under pressure and remain focus on performance quality
- o Ability to translate technical issues for non-technical audiences
- o Ability to analyse and report on LMS data and user trends
- o Skilled in problem-solving and service improvement
- o Strong attention to detail and commitment to quality
- o Proficient in use of LMS and data/reporting tools (e.g., PowerBI, Excel)
Desirable
- o Ability to support system upgrades and vendor management
HEART Values
Essential
- o Demonstrates commitment to the Trust's HEART values: Honesty, Equity, Accountability, Respect, and Teamwork
Person Specification
Education/Qualifications
Essential
- oEducated to Masters degree level in relevant field (e.g. Education, Learning & Development, IT) or equivalent relevant experience. Professional qualification in learning and development or working toward it (MCIPD).
- oEvidence of continuing professional development in digital systems, learning technology, or related field.
- oProfessional certification in LMS administration or digital learning tools, or equivalent experience.
- oProject or service management qualification (e.g., PRINCE2, Agile)
Knowledge and Experience
Essential
- o Extensive experience in designing and delivering digital learning solutions.
- o Strong knowledge of instructional design principles and adult learning theories.
- o Proven experience in managing and maintaining a Learning Management System (LMS)
- o Experience of leading LMS configuration, reporting, and user support
- o Understanding of compliance training and digital learning delivery
- o Experience of stakeholder management and system governance
- o Understanding of data security, privacy and accessibility requirements
- o Experience of leading and managing a team and supporting staff development
- o Experience of learning evaluation and impact analysis
Desirable
- o Experience in a healthcare or NHS setting
- o Experience of integrating LMS with other HR/digital systems
Skills, Abilities and Attributes
Essential
- o Excellent interpersonal and communication skills
- o Excellent project management skills with the ability to prioritise and manage multiple projects simultaneously.
- o Strong analytical skills with the ability to evaluate the effectiveness of learning programmes.
- o High level of proficiency in using digital learning tools and platforms.
- o Creative and innovative approach to problem-solving.
- o Ability to adapt to changing priorities and work under pressure and remain focus on performance quality
- o Ability to translate technical issues for non-technical audiences
- o Ability to analyse and report on LMS data and user trends
- o Skilled in problem-solving and service improvement
- o Strong attention to detail and commitment to quality
- o Proficient in use of LMS and data/reporting tools (e.g., PowerBI, Excel)
Desirable
- o Ability to support system upgrades and vendor management
HEART Values
Essential
- o Demonstrates commitment to the Trust's HEART values: Honesty, Equity, Accountability, Respect, and Teamwork
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Ealing Training Centre, Ealing Hospital, (Northwick Park Hospital & Central Middlesex)
Ealing Hospital, Uxbridge Road,
Southall
UB1 3HW
Employer's website
https://www.lnwh.nhs.uk (Opens in a new tab)
