London North West University Healthcare NHS Trust

Acute Admin coordinator

The closing date is 19 August 2025

Job summary

Band 3 Acute Floor Administration Coordinator

Acute Medicine / Emergency Services

We are looking for a highly motivated person to join our Team here at Northwick Park Hospital. The admin coordinator is the first point of contact for patients and visitors who are attending, referred or admitted to the Acute Floor.

A key aspect of the role is the accurate and timely input of electronic admission, discharge and referral information as well as entering clinical data into the coding module of ICS, ensuring that Trust targets are achieved.

The post holder will be available to work 12.5 hourly shifts on a rotational shift pattern, with the appropriate breaks. This consists of weekdays, weekends and Public holidays.

The post holder may work in the following areas on a rotational basis -Dryden / HDU ward, Dickens Ward, Ambulatory Care Unit, Crick Unit, Darwin Unit and AMUL5

The post holder will adhere to Trust policy with regards to the sensitive information that patients are providing and all aspects of the Data Protection Act 1998.

The post holder may be required to work at any of the Trust's sites however this position will be based at Northwick Park Hospital within the Acute Floor area.

The admin coordinator is required to work flexibly within the post to achieve the role outcome.

Main duties of the job

The admin coordinator is the first point of contact for patients and visitors who are attending, referred or admitted to the Acute Floor.

A key aspect of the role is the accurate and timely input of electronic admission, discharge and referral information as well as entering clinical data into the coding module of ICS, ensuring that Trust targets are achieved.

This role provides the administration/clerical function for the department.

The post holder will be available to work 12.5 hourly shifts on a rotational shift pattern, with the appropriate breaks. This consists of weekdays, weekends and Public holidays. The post holder may work in the following areas on a rotational basis -Dryden / HDU ward, Dickens Ward, Ambulatory Care Unit, Crick Unit, Darwin Unit and AMUL5..

The post holder will adhere to Trust policy with regards to the sensitive information that patients are providing and all aspects of the Data Protection Act 1998.

The post holder may be required to work at any of the Trust's sites however this position will be based at Northwick Park Hospital within the Acute Floor area.

The admin coordinator is required to work flexibly within the post to achieve the role outcome.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted

05 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year PA pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

337-NP-8950MS

Job locations

Northwick Park Hospital

Watford Road

harrow, Middlesex

HA1 3UJ


Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education / Qualification

Essential

  • 1.Good General education including GCSE English
  • 2.Other vocational qualifications
  • 3.NVQ Level 3 in Customer Service

Desirable

  • 1.NHS Experience
  • 2.Knowledge of the Cerner Hospital Patients Administration System

Knowledge

Essential

  • 1. Good General education including GCSE English
  • 2.IT literate with good keyboard skills
  • 3.Effective communication both orally and written

Desirable

  • 1.Knowledge of the Cerner Hospital Patients Administration System
  • 2.NVQ Level 3 in Customer Service
  • 3.NHS Experience

Experience

Essential

  • NHS Experience

Desirable

  • 3.Knowledge of the Cerner Hospital Patients Administration System

Skills, Abilities and Attributes

Essential

  • 1.Effective communication both orally and written
  • 3.Able to work effectively as part of a team and byyourself

Desirable

  • 3.Able to work effectively as part of a team and communicate effectively
Person Specification

Education / Qualification

Essential

  • 1.Good General education including GCSE English
  • 2.Other vocational qualifications
  • 3.NVQ Level 3 in Customer Service

Desirable

  • 1.NHS Experience
  • 2.Knowledge of the Cerner Hospital Patients Administration System

Knowledge

Essential

  • 1. Good General education including GCSE English
  • 2.IT literate with good keyboard skills
  • 3.Effective communication both orally and written

Desirable

  • 1.Knowledge of the Cerner Hospital Patients Administration System
  • 2.NVQ Level 3 in Customer Service
  • 3.NHS Experience

Experience

Essential

  • NHS Experience

Desirable

  • 3.Knowledge of the Cerner Hospital Patients Administration System

Skills, Abilities and Attributes

Essential

  • 1.Effective communication both orally and written
  • 3.Able to work effectively as part of a team and byyourself

Desirable

  • 3.Able to work effectively as part of a team and communicate effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital

Watford Road

harrow, Middlesex

HA1 3UJ


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park Hospital

Watford Road

harrow, Middlesex

HA1 3UJ


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Delivery Manager

Isabel Moon

isabel.moon@nhs.net

07796705604

Details

Date posted

05 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year PA pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

337-NP-8950MS

Job locations

Northwick Park Hospital

Watford Road

harrow, Middlesex

HA1 3UJ


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