Service Delivery Manager

Job summary

The Division of Integrated Medicine and Therapies seeks an experienced and enthusiastic Service Delivery Manager to join our team. You will have responsibility for the day to day operational management of the Respiratory Medicine and Infectious Diseases services across our hospital sites.

We seek a proactive, focused team player with good analytical skills, excellent attention to detail and strong communication skills. For further information or to arrange an informal visit, please contact the General Manager Fiona Taylor - details below.

Main duties of the job

Day to day operational management of the services

Delivery of quality and activity targets

Management of financial expenditure

Management of activity through robust leave management

Implementation of service specific cost improvement projects

Supporting service specific development and transformation projects

Assisting in the development of service strategy

Fostering a culture of clinical integration within the division

Management of administrative processes within the service

Active contribution to the delivery of "patient centered" services

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department, urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and co-located with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.