Patient Flow Facilitator

London North West University Healthcare NHS Trust

The closing date is 14 May 2025

Job summary

We are looking for an enthusiastic and hardworking individual to join this exciting new post within the Integrated Discharge Team. We are a dynamic team that brings a variety of skills and knowledge. The successful candidate will be responsible for optimising hospital bed utilisation by managing the Ealing Bridging process and pathway. This will help to reduce the length of stay by ensuring timely, safe transfer/discharge of patients to the most appropriate and agreed environment.

Main duties of the job

Have the professional knowledge and leadership skills to take the lead in troubleshooting, communicating and assisting the Integrated Discharge Team (IDT), Ward Discharge Practitioners and Ward Managers/Matrons/MDT to ensure that all electronic communications relating to length of stay and discharge is updated daily.

Instigate and co-ordinate daily meetings with ward discharge co-practitioners/ nurse in charge/IDT to understand and act upon required treatment plan, escalations. To attend all routine and emergency bed meetings, to give and feedback on escalations.

Work in close partnership with all hospital colleagues including all members of the multidisciplinary team across health and social care.

Operate independently and proactively to ensure safe and timely discharges.

Single point of communication to manage patients under the bridging pathway.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£42,939 to £50,697 a year Per annum inclusive HCAS (pro rata)

Contract

Secondment

Working pattern

Full-time

Reference number

337-NP-8750NO

Job locations

Ealing Hospital

601 Uxbridge Road

Southall

UB1 3HW


Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education / Qualification

Essential

  • Evidence of extensive experience and knowledge in complex discharge planning. Ability to teach and assess learning needs of junior staff
  • Evidence of working across different agencies, recognising the contribution made by each agency
  • Educated to diploma level or relevant professional development

Knowledge & Experience

Essential

  • Experience of discharge planning within the acute setting
  • Experience of working with older people and their specific need
  • Proven experience at working across directorate

Desirable

  • Understanding of Discharge to Assess Pathways
  • Experience of working alongside community partners

Skills

Essential

  • Excellent organisational skills
  • Excellent interpersonal skill
  • Excellent communication and documentation skills
  • Evidence of risk management skill

Desirable

  • Evidence of leadership skills and experience
Person Specification

Education / Qualification

Essential

  • Evidence of extensive experience and knowledge in complex discharge planning. Ability to teach and assess learning needs of junior staff
  • Evidence of working across different agencies, recognising the contribution made by each agency
  • Educated to diploma level or relevant professional development

Knowledge & Experience

Essential

  • Experience of discharge planning within the acute setting
  • Experience of working with older people and their specific need
  • Proven experience at working across directorate

Desirable

  • Understanding of Discharge to Assess Pathways
  • Experience of working alongside community partners

Skills

Essential

  • Excellent organisational skills
  • Excellent interpersonal skill
  • Excellent communication and documentation skills
  • Evidence of risk management skill

Desirable

  • Evidence of leadership skills and experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Ealing Hospital

601 Uxbridge Road

Southall

UB1 3HW


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Ealing Hospital

601 Uxbridge Road

Southall

UB1 3HW


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Head of Discharge

Natasha Harmsworth-Blyth

natashaharmsworth-blyth@nhs.net

07816506345

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£42,939 to £50,697 a year Per annum inclusive HCAS (pro rata)

Contract

Secondment

Working pattern

Full-time

Reference number

337-NP-8750NO

Job locations

Ealing Hospital

601 Uxbridge Road

Southall

UB1 3HW


Supporting documents

Privacy notice

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