Job summary
Responsible for all administrative functions relating to the ward. Participate in the reception of patients and relatives in the clinical area and act courteously to all visitors. Works within set routines, policies and procedures/can use own initiative with patient enquiries.
Main duties of the job
The duties of the Ward Clerk, will include:
Work collaboratively and co-operatively with their ward clerk colleagues to provide full administrative, reception and clerical support to the wards.
Input and retrieve information from Cerner PR/Mediviewer
Maintain data quality of all activity in the ward
Manage patient case notes where required
Work collaboratively and co-operatively with others to meet the needs of patients and families
Provide cover for other ward clerks in the department during periods of absence
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Education & Qualification
Essential
- 1. Good basic numeric and literacy skills
- 2. GCSE grade A-C English and Maths or equivalent o
Desirable
- NVQ level 2 in office admin /NVQ customer care
Knowledge and experience
Essential
- Computer literate, good basic IT skills
- Effective verbal, written and electronic communication o
Desirable
- Knowledge of patient administration systems
Skills, abilities and attributes
Essential
- Good oral and written communication skills
- Able to prioritise workload and work with minimal supervision
Desirable
- Good interpersonal skills o
- Able to work as part of a team and independently.
Person Specification
Education & Qualification
Essential
- 1. Good basic numeric and literacy skills
- 2. GCSE grade A-C English and Maths or equivalent o
Desirable
- NVQ level 2 in office admin /NVQ customer care
Knowledge and experience
Essential
- Computer literate, good basic IT skills
- Effective verbal, written and electronic communication o
Desirable
- Knowledge of patient administration systems
Skills, abilities and attributes
Essential
- Good oral and written communication skills
- Able to prioritise workload and work with minimal supervision
Desirable
- Good interpersonal skills o
- Able to work as part of a team and independently.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
