London North West University Healthcare NHS Trust

ED Admin Manager

Information:

This job is now closed

Job summary

The key responsibilities of the post-holder will include:-

  • Support for the day to day operational management of the service
  • Management of a full and flexible administrative support to the service
  • Management of efficient robust data capture systems
  • Active contribution to the delivery of "patient centred" services

The post-holder will be expected to deputise for the Service Manager when required

Main duties of the job

  • Manage personal workload to meet both corporate and personal deadlines
  • Prioritise workload in a way that enables the delivery of both important and urgent tasks
  • Manage staff and delegate appropriate tasks, ensuring competence of the staff to whom work is delegated
  • Organise staff briefings and meeting as appropriate
  • Support the senior management team in undertaking capacity and demand exercises in order to best plan and deliver services
  • Facilitate collaborative working between all stakeholders inside and outside of the Directorate-this will include both clinical and non-clinical staff
  • Participate in the development of a shared vision for the Division and promote a culture where all staff understand and are involved in working together towards the achievement of the service and Trust objectives.
  • Support the development of collaborative partnerships and effective working relationships with clinical staff, managers and members of the multi-disciplinary team (MDT), creating an environment within which all staff have an opportunity to become closely involved in, or have genuine opportunity to influence and improve, the management, planning and development of services.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted

28 October 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,469 to £38,308 a year Per Annum Inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-8366KS

Job locations

Cross site - Northwick/Central Middlesex/Ealing Hospitals

Watford Road

Harrow

HA1 3UJ


Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Qualifications

Essential

  • Educated to GCSE Level (or Equivalent) in English and Maths or to NVQ level 2 or equivalent experience

Desirable

  • oQualification in medical terminology
  • o Demonstrate commitment to Trust HEART values - Honesty, Equality, Accountability, Respect, and Teamwork.
  • o Rota experience
  • oKnowledge of DRS4

Knowledge and Skills

Essential

  • Excellent interpersonal skills Excellent IT skills Ability to work to agreed standards and procedures. Strong written English skills, including spelling and grammar. Microsoft Office - especially Excel and Word Knowledge of health and safety and Trust Policies

Experience

Essential

  • Experience of supervising teams of +/- 15-20 people. Data entry Rota Co-ordination Recruitment NHS HR Management

other

Essential

  • Enthusiastic and positive with a "can do" approach. Ability to work to deadlines. Punctual Team player with collegial working style Flexible, responsive approach to work. Demonstrate willingness to learn. Dedicated to equity and diversity. Willingness to work flexible hours to meet the needs of the service.
Person Specification

Qualifications

Essential

  • Educated to GCSE Level (or Equivalent) in English and Maths or to NVQ level 2 or equivalent experience

Desirable

  • oQualification in medical terminology
  • o Demonstrate commitment to Trust HEART values - Honesty, Equality, Accountability, Respect, and Teamwork.
  • o Rota experience
  • oKnowledge of DRS4

Knowledge and Skills

Essential

  • Excellent interpersonal skills Excellent IT skills Ability to work to agreed standards and procedures. Strong written English skills, including spelling and grammar. Microsoft Office - especially Excel and Word Knowledge of health and safety and Trust Policies

Experience

Essential

  • Experience of supervising teams of +/- 15-20 people. Data entry Rota Co-ordination Recruitment NHS HR Management

other

Essential

  • Enthusiastic and positive with a "can do" approach. Ability to work to deadlines. Punctual Team player with collegial working style Flexible, responsive approach to work. Demonstrate willingness to learn. Dedicated to equity and diversity. Willingness to work flexible hours to meet the needs of the service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Cross site - Northwick/Central Middlesex/Ealing Hospitals

Watford Road

Harrow

HA1 3UJ


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Cross site - Northwick/Central Middlesex/Ealing Hospitals

Watford Road

Harrow

HA1 3UJ


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

ED Service Manager

Katie Bowles

katiebowles@nhs.net

Details

Date posted

28 October 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,469 to £38,308 a year Per Annum Inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-8366KS

Job locations

Cross site - Northwick/Central Middlesex/Ealing Hospitals

Watford Road

Harrow

HA1 3UJ


Supporting documents

Privacy notice

London North West University Healthcare NHS Trust's privacy notice (opens in a new tab)