Job summary
Our Learning Management System (LMS) is essential to our work to provide robust and high-quality training to our staff across the Trust. After a significant period of using the same LMS system, the Trust has recently approved investment in the procurement of a new and/or updated LMS to help improve and transform the way that colleagues engage with and complete their training with us. Our expected solution will include a 'talent/performance' module and project implementation encompasses this.
The LMS Implementation Lead role will support the LMS Project Manager in the project implementation, system adoption and transition to the new LMS. Core project tasks will be delegated to this role which will require application specialist skills as much as the ability to liaise and engage with stakeholders to ensure the effective configuration of the LMS solution. This role will take operational ownership of tasks related to data migration, system customisation and configuration, system testing and acceptance, learning product development and the roll-out to users.
This role will work in collaboration with the LMS Project Manager to deliver this critical initiative, and the postholder is expected to work autonomously on their responsibilities and to be able to problem-solve independently. They will also lead on complex application configuration and design tasks as required by the project.
Main duties of the job
1. Supporting the LMS Project Manager in implementing a new Learning Management System (LMS), including system adoption and transition.
2. Taking ownership of key project tasks such as: - User acceptance testing - Data migration - System customisation and configuration - Development and launch of training materials - Soft launch and pilot activities - Refreshing learning content - Ensuring accessibility and inclusion
3. Stakeholder management and relationship building with internal departments and external partners.
4. Leading transformation activities to improve system usage, engagement, and training completion.
5. Overseeing compliance aspects like data protection and cyber security in collaboration with relevant teams.
6. Supporting the implementation of a talent/performance module as part of the new LMS.
7. Deputising for the LMS Project Manager as needed and providing direction to the implementation team.
The role requires a blend of technical LMS expertise, project management skills, and strategic vision to transform the Trust's learning and development capabilities.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Job description
Job responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person Specification
Education/Qualifications
Essential
- Educated to Masters level in relevant field or have substantial equivalent experience in relevant field
- Demonstrable accreditation or CPD in relevant fields (e.g data analytics, learning development systems)
Desirable
- Professional qualification in project management
Knowledge and Experience
Essential
- Extensive experience of leading the implementation of a new and/or updated LMS and associated configuration processes
- Advanced use of data analytic tools (e.g. Excel, Tableau, Power BI)
- Significant experience and knowledge of the administration and system management of LMS
- Significant experience of LMS or user-based system configuration processes
- Experience of project management in relation to digital applications or learning
- Experienced in the use of databases to manage data migration, accuracy, and reporting processes.
- Expert knowledge of data migration, and system integration
- Advanced problem-solving and analytical skills, with the ability to identify and resolve issues proactively
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
- Ability to work autonomously providing specialist advice to the organisation, working to tight and often changing timescales.
- Strong leadership skills, able to motivate and direct teams
Desirable
- Experience of managing LMS implementation and operations in a healthcare setting
HEART Values
Essential
- Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect, and teamwork.
Person Specification
Education/Qualifications
Essential
- Educated to Masters level in relevant field or have substantial equivalent experience in relevant field
- Demonstrable accreditation or CPD in relevant fields (e.g data analytics, learning development systems)
Desirable
- Professional qualification in project management
Knowledge and Experience
Essential
- Extensive experience of leading the implementation of a new and/or updated LMS and associated configuration processes
- Advanced use of data analytic tools (e.g. Excel, Tableau, Power BI)
- Significant experience and knowledge of the administration and system management of LMS
- Significant experience of LMS or user-based system configuration processes
- Experience of project management in relation to digital applications or learning
- Experienced in the use of databases to manage data migration, accuracy, and reporting processes.
- Expert knowledge of data migration, and system integration
- Advanced problem-solving and analytical skills, with the ability to identify and resolve issues proactively
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
- Ability to work autonomously providing specialist advice to the organisation, working to tight and often changing timescales.
- Strong leadership skills, able to motivate and direct teams
Desirable
- Experience of managing LMS implementation and operations in a healthcare setting
HEART Values
Essential
- Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect, and teamwork.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
