London North West University Healthcare NHS Trust

Perinatal Mortality Review Tool (PMRT) Administrator

Information:

This job is now closed

Job summary

  • Work within the Clinical Governance Team to provide a comprehensive clerical support service
  • Responsibility for data entry and maintenance of database systems, such as the Perinatal Mortality Review Tool (PMRT)
  • Working in partnership with Data Analysts
  • Assists in the organisation of workload management - word processing, distributing and filing etc.
  • Coordinate records/presentations for meetings
  • Liaison with clinical and admin staff both within and outside the department
  • Coordinate Morbidity & Mortality meetings
  • Contact with patients and other relevant external agencies & extensive contact with GP's patients and other relevant external agencies

Main duties of the job

  • Liaison with staff both within and outside the department, contact with GPs patients, families and other relevant external agencies.
  • Responsibility for providing and receiving sensitive information requiring tact, empathy and diplomacy.
  • Updating the PMRT tracker and taking minutes of meetings.
  • Arranging meetings with families and keeping track of patient feedback
  • Supporting with data entry.
  • Respond to a high volume of external/internal enquires via personal, written and telephone queries.
  • Responsibility for implementing instructions involving liaison with patients, families, hospitals, GPs and other agencies in connection to patients and their care.
  • Excellent communication skills required.
  • Understanding of legal standards and requirements
  • Confidentiality & Information Governance

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre
  • We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted

15 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,129 to £28,649 a year per annum inc hca

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

337-NP-7666DG

Job locations

Northwick Park hospital

Watford Road

Harrow

HA1 3UJ


Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Job description

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education/Qualifications

Essential

  • Good level of general education(to at least GCSE level or equivalent)
  • NVQ3 in Administration or equivalent experience

Knowledge & Experience

Essential

  • Advanced keyboard skills required to manage complex on-screen tasks with complete accuracy, including internet searching, retrieval & sending emails
  • Has a demonstrable record of recording data and maintaining databases and other sources of information
  • Excellent interpersonal skills
  • Good listening skills
  • Good grammatical skills (both verbal and written)
  • A knowledge of a range of administration skills and practices
  • Previous experience with PAS/ICS or hospital database systems

Desirable

  • Knowledge of medical terminology
  • Experience of working in NHS
  • Knowledge of GCIS hospital system

Skills, Abilities & Attributes

Essential

  • Ability to prepare reports as requested
  • Able to communicate clearly with patients, relatives, healthcare professionals
  • Able to develop effective relationships with other Trust staff in a variety of roles
  • Professional telephone manor
  • Ability to work as part of a team
  • Ability to work under pressure
Person Specification

Education/Qualifications

Essential

  • Good level of general education(to at least GCSE level or equivalent)
  • NVQ3 in Administration or equivalent experience

Knowledge & Experience

Essential

  • Advanced keyboard skills required to manage complex on-screen tasks with complete accuracy, including internet searching, retrieval & sending emails
  • Has a demonstrable record of recording data and maintaining databases and other sources of information
  • Excellent interpersonal skills
  • Good listening skills
  • Good grammatical skills (both verbal and written)
  • A knowledge of a range of administration skills and practices
  • Previous experience with PAS/ICS or hospital database systems

Desirable

  • Knowledge of medical terminology
  • Experience of working in NHS
  • Knowledge of GCIS hospital system

Skills, Abilities & Attributes

Essential

  • Ability to prepare reports as requested
  • Able to communicate clearly with patients, relatives, healthcare professionals
  • Able to develop effective relationships with other Trust staff in a variety of roles
  • Professional telephone manor
  • Ability to work as part of a team
  • Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park hospital

Watford Road

Harrow

HA1 3UJ


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Northwick Park hospital

Watford Road

Harrow

HA1 3UJ


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Maternity Risk Manager

Monica Alang

monica.alang@nhs.net

07773213358

Details

Date posted

15 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,129 to £28,649 a year per annum inc hca

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

337-NP-7666DG

Job locations

Northwick Park hospital

Watford Road

Harrow

HA1 3UJ


Supporting documents

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