Assistant Service Manager - St Marks - Colorectal

Job summary

St Mark's Hospital is seeking a bright, talented, and dynamic individual to fill the role of Assistant Service Manager for a 6-month fixed term period.We are committed to high quality service delivery and development and improving the patient's experience. You should have previous experience in this area, which you would be able to clearly demonstrate.

Main duties of the job

Key area of responsibility will be the management of admin teams and supporting the Managers at St Mark's and Ealing in the achievement and maintenance of trust targets.

The environment is dynamic, fast paced and challenging and you will require a high attention to detail as well as being able to work under pressure. In return you would be part of a fantastic team and a strong support structure. Personal resilience, drive, focus and the ability to work to tight deadlines are essential requirements. The role would ideally suit someone with experience of running NHS clinics, with knowledge of waiting time targets and desirable experience in operational management. You will need to have strong inter-personal skills and be able to influence and motivate others and to support people through service improvement and transformational change. You will be able to work as part of a team as well as demonstrating the ability to be able to work independently, with some previous management experience. Being able to think innovatively and communicate effectively with a wide range of departments, teams and agencies is essential.

The Assistant Service Manager role would be based at all three hospital sites.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.