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London North West University Healthcare NHS Trust

Patient Pathway Co-ordinator

Information:

This job is now closed

Job summary

We are seeking to appoint to the post of Pathway Coordinator within the Integrated Medicine at Central Middlesex Hospital. The postholder will be working within the Jeffery Kelson Centre. This is an exciting opportunity for an enthusiastic and self-motivated individual to join the team.

The post holder will be responsible for providing secretarial and administrative support to the clinical team and the role will focus on supporting a positive patient experience within the service with a key emphasis on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.

Main duties of the job

  • To work within the Clinical Support Team to deliver high quality administrative services to designated clinical services.
  • Track designated patients throughout their pathway, from point of entry, escalating issues promptly, in order to ensure compliance with waiting time standards
  • Support the coordination of national and local audits by effective data collection as required

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark's Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Details

Date posted

20 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,460 to £31,909 a year Per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-7021NR

Job locations

Central Middx Hospital

Park Royal

NW10 7NS


Job description

Job responsibilities

  • To be responsible for providing administrative support to Clinical Teams
  • To ensure that every patient pathway is tracked to be diagnosed and treated as quickly as possible, ensuring this is achieved within relevant RTT standards.
  • Maintain an up-to-date record of patient tracking and escalations must be kept on the Trust database.
  • To support the Service Management team to ensure all administrative process are delivered including data and evidence collection for relevant national audits.

Job description

Job responsibilities

  • To be responsible for providing administrative support to Clinical Teams
  • To ensure that every patient pathway is tracked to be diagnosed and treated as quickly as possible, ensuring this is achieved within relevant RTT standards.
  • Maintain an up-to-date record of patient tracking and escalations must be kept on the Trust database.
  • To support the Service Management team to ensure all administrative process are delivered including data and evidence collection for relevant national audits.

Person Specification

Knowledge

Essential

  • NHS experience
  • IT experience

Desirable

  • Use of clinical systems

Skills

Essential

  • Organisational skills

Desirable

  • communication skills
Person Specification

Knowledge

Essential

  • NHS experience
  • IT experience

Desirable

  • Use of clinical systems

Skills

Essential

  • Organisational skills

Desirable

  • communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Central Middx Hospital

Park Royal

NW10 7NS


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer details

Employer name

London North West University Healthcare NHS Trust

Address

Central Middx Hospital

Park Royal

NW10 7NS


Employer's website

https://www.lnwh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Service Manager

Manjit Panesar

mpanesar@nhs.net

07796705676

Details

Date posted

20 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,460 to £31,909 a year Per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

337-NP-7021NR

Job locations

Central Middx Hospital

Park Royal

NW10 7NS


Supporting documents

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