Service Delivery Manager for Cardiology & Dermatology

Job summary

Service Delivery Manager for Cardiology & Dermatology

An exciting fixed-term, maternity leave cover opportunity has arisen to join London North West University Healthcare NHS Trust as Service Delivery Manager for Cardiology and Dermatology within the division of Medicine & Therapies.

The successful potholder will be operationally responsible for the service portfolio, ensuring excellent performance, demonstrating strong leadership and working to develop services to ensure the delivery of high-quality patient care and experience.

Your responsibilities will include the management of the DM01 performance targets within the Cardiology Service. Therefore, a good understanding of diagnostic and admission pathways is essential.

You will also oversee the outpatient service for both Dermatology and Cardiology, including delivery of RTT and cancer targets. In addition, you will support efficient flow of in-patients through cardiology wards on the acute sites by championing best practice routines of daily Board Rounds, and use of clinical care planning and discharge tools including ADD, MFFD and an understanding of delays to discharge.

We are seeking a dynamic and motivated emerging leader, able to work well with a team and has the ability to connect quickly with a variety of staff. The role will involve multiple priorities, so you will need to be highly organised and able to multi-task and manage your time effectively.

Main duties of the job

Working with other members of the Divisional Team, the Service Delivery Manager will support the Senior Management and Clinical Teams in the planning and delivery of clinical services and ensure the achievement of key objectives. The post holder will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objectives and standards.

This will include responsibility for service planning, project management and, ensuring that there are systems in place to monitor and measure Specialty performance. They will have direct responsibility for ensuring that resources are utilised efficiently.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.