Divisional Fleet Manager

Job description

Job responsibilities

1. Allocates work to fleet vehicle technicians and drivers according to priorities of the both the Trust and department ensuring that personnel are fully employed on productive tasks throughout the full period of paid working hours. This includes vehicle technicians working off site allocating them jobs and directing as necessary.

2. Contributes to the workload of the workshop as supervisory duties allow, working to responsibilities of the Vehicle Technician role description and of their own outlined in this document

3. Ensure that tooling and diagnostic equipment required for servicing and repairs to Trust vehicles and equipment are available for use as needed by staff and that stores documentation procedure is adhered to.

4. Supervises the work in hand ensuring that work is progressed and completed in an appropriate and timely manner in accordance with agreed performance indicators, liaising with stakeholders to ensure safe fit for purpose vehicles and equipment are available for Operational Staff and in the correct location to help meet the Trusts wider objectives.

5. To be able to identify issues, priorities and multitask, thinking on feet and work with limited or no supervision.

6. Maintains the workshop diary system for vehicle bookings and liaising with Operational Colleagues, regarding the arrangements.

7. Ensures all appropriate documentation is carried out to a high standard to support the work of the workshop.

8. To be conversant with the Departments vehicle management system raising work, inputting data / update files using the keyboard, as required.

9. Ensure good practice in maintaining health and safety at work, always, Bringing defects to the attention of staff and Heads of Operational Support. This includes responsibility for accident and incident reporting, appropriate handling of hazardous materials and maintenance of workshop and its equipment in a safe, clean and effective condition.

10. Supervises the attendance and conduct of staff within the workshops in accordance with Trust policies and professional advice. Carrying out informal counselling of staff should problems be identified and referring major or recurring concerns to the Head of Operational Support as appropriate.

11. Monitor the performance of Vehicle Technicians and apprentices by carrying out regular quality control tests of work carried out and recording outcomes Should consistent problems be identified or any concerns raised they should report to Head of Operational Support.

12. Co-ordinates effective cover arrangements for the workshop, ensuring agreed service availability is provided all year round.

13. Assists VRC colleagues in arranging any breakdown triage or recovery of Trust vehicles using employed staff or external contractors as necessary.

14. Engage proactively with key stake holders such as Operations Managers with regards to booking in routine maintenance and organising repairs to Vehicles and equipment identified by them.

15. Engage proactively third parties arranging and co-ordinating any vehicle repairs involving external contractors and keeps good lines of communication with them.

16. Arranges MOT testing to Trust vehicles in accordance with agreed policy and maintains the MOT diary if workshop is also an MOT testing site.

17. Engages and contributes to meetings and training programmes as requested for the development of the Operational Support function.

18. Ensures workshop equipment is calibrated, and safety checked as regulations require by fleet staff, reporting any issues to contracted third party and Head of Operational Support.

19. Liaises with the Head of Operational Support regarding any recurring vehicle defects, warranty issues, parts shortages or other technical matters to ensure a consistent approach to resolving problems

20. Holds local meetings with staff including toolbox talks to promote inclusivity and support to rest of team. Notarising these and then reporting back to the Head of Operational Support.

21. Ability to disseminate complex technical information with rest of team to third parties and to Management.

22. Be fully conversant on all work carried out in fleet workshops.

23. To perform urgent and unscheduled repairs which will interrupt daily working schedules.

24. Provide and present specialist technical advice or information as a subject matter expert in their field to the Head of Operational Support, other senior managers and Directors within the organisation

25. Provide subject matter expert guidance to the parts specialist as and when required

26. Step into parts specialist role as and when needed with ability to order parts and assign parts to job cards out as necessary.

27. Ability to train and upskill new and current workforce on maintenance and repairs of Trusts vehicles and equipment to ensure we are as self-sufficient as possible.

28. Act as mentors to new staff and apprentices as well as coaching and mentoring rest of the working team. Collaborating with Management to identify any areas of development required.

29. Participates in the recruitment, selection and training of workshop staff as necessary.

30. Assist in local inductions of new staff

31. Carry out annual Personal Development Review with staff that report to them directly.

32. Ability to give constructive feedback and participate in uncomfortable conversations.

33. Supervise staff working from other departments from within the Trust whilst on alternative duties.

34. Ensure own leadership style facilitates effective communication, collaboration and motivation of staff towards the goals and KPIs of the department.

35. Resource and Manage staff welfare in line with Trust policies.

36. To assist in the development of new procedures, regularly review maintenance arrangements and his/her own working practices and that of the other team members. Ensuring that the Head of Operational Support is made aware of any need, or opportunity, for change that might improve patient safety, or the technical service provided by the Department.

37. The post holder will have knowledge of and work within the Data Protection Act, Caldecott Regulations and Trust policies and procedures for confidentiality and information management

38. Promote the vision; values; image and goals of the organisation.

39. Adhere to the dress code of the Trust while on duty and or in service dress or using a service vehicle.

40. To undertake mandatory training as required and adhere to all and promote Trust Policies and Procedures.

41. Work from and oversee other workshop locations as requested by Operational Support Management.

42. To carry out any other duties that may reasonably be expected within the scope and confines of the grade

Person Specification

Qualifications and Experience

Essential

• City & Guilds/NVQ in Motor Vehicle Engineering L3
• Minimum of three years post training experience with Auto electrical diagnostics and repair and servicing/maintaining cars & vehicles up to 7.5 tonnes GVW
• Full, current driving licence (C1)

Desirable

• Experience of supervision
• First Aid Qualified

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Midlands Ambulance Service NHS Trust

Address

Unit 3, Scotia Close

Brackmills Ind Est

Northampton

NN4 7HR

Employer's website

https://www.emas.nhs.uk/ (Opens in a new tab)