Assistant HART Manager - Quality

Job description

Job responsibilities

The Assistant HART Manager (Quality) provides leadership and assurance for quality, compliance, and governance within the Hazardous Area Response Team (HART). The role ensures high standards of clinical care, training, and operational delivery, while supporting strategic oversight and continuous improvement.

Acting as the lead for governance and quality initiatives, the post holder will maintain compliance with statutory, regulatory, and professional standards, and foster a culture of safety, learning, and innovation. Once trained, the post holder will participate in the NILO/Tactical Advisor on-call rota.

Main responsibilities include:

• Lead quality improvement programmes and clinical governance processes across HART.
• Ensure compliance with CQC standards, EPRR core standards, and internal audit frameworks.
• Develop, implement, and monitor SOPs, clinical audit programmes, and risk registers.
• Provide assurance that standards are met and maintained; horizon scan for emerging risks and propose mitigation strategies.
• Support incident investigations, learning reviews, and implementation of recommendations.
• Mentor and coach staff to achieve quality objectives and performance standards.
• Engage with internal and external stakeholders to promote quality, safety, and interoperability.
• Contribute to strategic planning and operational oversight of HART services.
• Maintain up-to-date knowledge of employment legislation, professional standards, and governance frameworks.
• Deputise for the HART & Special Operations Manager when required.
• Respond operationally as NILO/Tactical Advisor once trained and vetted.

Person Specification

Qualifications

Essential

• HCPC Registered Paramedic
• Degree-level qualification or equivalent experience in clinical governance, quality improvement, or leadership.
• Evidence of recent and ongoing professional development.

Desirable

• Postgraduate qualification in education, management, or quality
• Coaching or mentorship qualification.
• IOSH or equivalent health and safety qualification.
• QSIR Practitioner or willingness to complete QSIR course.

Experience

Essential

• Minimum 5 years operational experience as a paramedic.
• Experience managing clinical performance, governance, and quality assurance programmes.
• Proven experience in clinical or operational leadership.

Desirable

• Experience in incident investigation and learning reviews
• Multi-agency training delivery experience.
• Familiarity with major incident procedures and JESIP principles

Knowledge

Essential

• Evidence of understanding of clinical governance, audit processes, and quality improvement methodologies
• Demonstration of excellent problem-solving and decision-making skills under pressure.
• Effective communication skills (written and verbal) with ability to handle sensitive information

Desirable

• Ability to describe NHS and ambulance sector priorities
• Evidence of experience writing reports and presenting findings
• Display understanding of risk management and assurance frameworks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Midlands Ambulance Service NHS Trust

Address

Operational Support Unit

Hamilton Place

Mansfield

NG18 5FA

Employer's website

https://www.emas.nhs.uk/ (Opens in a new tab)