Job summary
Ambulance Support Team Leader - East Midlands Ambulance Service NHS Trust
We're looking for a proactive and organised Team Leader to join our Ambulance Support Team. In this vital role, you'll oversee day-to-day operations, ensuring vehicles meet infection prevention standards and supporting the team to deliver a high-quality service. Responsibilities include supervising staff performance, managing workloads, conducting audits, and maintaining health and safety best practices. You'll also liaise with key departments, handle stock control, and assist with major incident support when required.
If you have strong leadership skills, attention to detail, and a commitment to maintaining high standards, this is an excellent opportunity to make a real difference in patient care and operational efficiency.
Main duties of the job
As an Ambulance Support Team Leader, you will supervise and manage the day-to-day activities of the Ambulance Support Team, ensuring high standards of infection prevention and control.
Duties include overseeing staff performance and conduct, scheduling and prioritizing workloads, conducting audits and appraisals, and maintaining health and safety practices.
You'll also assist with vehicle deep cleaning, manage stock control, liaise with fleet and supplies teams, support major incident procedures, and ensure compliance with Trust policies and data protection requirements.
About us
Working for us not only provides job satisfaction of knowing that what you do makes a real difference to our patients, but we offer a range of other great benefits too:
- Flexible approach to working patterns, we understand the importance of a work life balance and have a wide selection of rotas for part-time and full-time staff
- Holiday entitlement of 27 days rising to 29 days after 5 years and 33 days after 10 years, plus public bank holiday entitlement (pro rata for part time).
- Pay enhancements for out of hours, shift and overtime working, career and salary progression and annual personal development review.
- Uniform will be provided where this is a requirement of the role
- Expert training and support from our dedicated in-house education team.
- Membership of the NHS Pension Scheme.
- Occupational Health support along with an Employee Assistance Programme
- Supporting wellbeing networks
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
- Salary Sacrifice Schemes and cycle to work.
- An exceptional place to work to provide with high-quality emergency care to save lives and make a difference to people
- A first-class employer, promoting equality, diversity and inclusion of our employees. We are a Rainbow Accredited organisation, and a Veteran Aware and Disability Confident employer.
Job description
Job responsibilities
Main responsibilities:1. Supervises the attendance, performance and conduct of the team members in accordance with Trust policies. To carry out informal/formal discussions where necessary, referring to the Assistant Head of Fleet as appropriate.2. Carries out Vehicle Deep Cleaning preparation duties alongside the team members on a rotating shift basis relative to locality and operational demand.3. Responsible for carrying out assessments/audits in line with IPC compliance, andannual appraisals for staff within the Ambulance Support Team.4. Monitors the deliveries of services, ensuring appropriate standards are maintained at all times, to a set infection control standard. Ensures that Trust vehicles and equipment are maintained in a safe and appropriate condition, reporting any defects or damage in accordance with the prescribed procedure/ carry out minor vehicle maintenance.5. Liaise directly with the Supplies Department regarding stock ordering and stock control. Also with fleet, control, crews and the Resource Manager regarding vehicle availability and Equipment Repairers regarding equipment repairs as and when required.6. Monitors compliance with the Trusts policies on the equipping and fuelling of vehicles, use of supplies etc. Compiles records on these as necessary and reports problems to the Line Manager.
7. Assists in the development and maintenance of good health and safety practice at work, advising staff on policy and reporting any deficiencies to the appropriatemanager. Including risk assessments when appropriate8. Provide support to major incident procedures as required for example equipment or supplies taken to the scene.9. Assists in the monitoring and supervision of staff attendance in accordance with the Trusts Procedure for Managing Sickness Absence.10.To ensure that work is organised for the team members, including prioritising workload in line with organisational/divisional targets and priorities.11.Manage workload, ensure a timely and quality service, deliver high standards of administration ensuring that work is planned and prioritised in accordance with organisational targets and key performance indicators.12.Manage requests for annual leave and maintain annual leave records.13.Assists in the investigation and collation of information regarding complaints concerning the Ambulance Support Team.14.Assists in the selection of new staff and is responsible for their training, induction and development advising them on policies and practices within the service as necessary.15.Maintains appropriate record systems to support the effective management of staff and resources. Ensures the security of patient and staff confidential information in line with data protection legislation.16.Make recommendations for improvements in working practices where appropriate17.Demonstrate commitment to continuously improve own skills and competencies to ensure a high standard of supervision of the team18.Any other reasonable duties within the scope of this post, which may be requested by the Assistant Fleet General Manager.
The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.
Job description
Job responsibilities
Main responsibilities:1. Supervises the attendance, performance and conduct of the team members in accordance with Trust policies. To carry out informal/formal discussions where necessary, referring to the Assistant Head of Fleet as appropriate.2. Carries out Vehicle Deep Cleaning preparation duties alongside the team members on a rotating shift basis relative to locality and operational demand.3. Responsible for carrying out assessments/audits in line with IPC compliance, andannual appraisals for staff within the Ambulance Support Team.4. Monitors the deliveries of services, ensuring appropriate standards are maintained at all times, to a set infection control standard. Ensures that Trust vehicles and equipment are maintained in a safe and appropriate condition, reporting any defects or damage in accordance with the prescribed procedure/ carry out minor vehicle maintenance.5. Liaise directly with the Supplies Department regarding stock ordering and stock control. Also with fleet, control, crews and the Resource Manager regarding vehicle availability and Equipment Repairers regarding equipment repairs as and when required.6. Monitors compliance with the Trusts policies on the equipping and fuelling of vehicles, use of supplies etc. Compiles records on these as necessary and reports problems to the Line Manager.
7. Assists in the development and maintenance of good health and safety practice at work, advising staff on policy and reporting any deficiencies to the appropriatemanager. Including risk assessments when appropriate8. Provide support to major incident procedures as required for example equipment or supplies taken to the scene.9. Assists in the monitoring and supervision of staff attendance in accordance with the Trusts Procedure for Managing Sickness Absence.10.To ensure that work is organised for the team members, including prioritising workload in line with organisational/divisional targets and priorities.11.Manage workload, ensure a timely and quality service, deliver high standards of administration ensuring that work is planned and prioritised in accordance with organisational targets and key performance indicators.12.Manage requests for annual leave and maintain annual leave records.13.Assists in the investigation and collation of information regarding complaints concerning the Ambulance Support Team.14.Assists in the selection of new staff and is responsible for their training, induction and development advising them on policies and practices within the service as necessary.15.Maintains appropriate record systems to support the effective management of staff and resources. Ensures the security of patient and staff confidential information in line with data protection legislation.16.Make recommendations for improvements in working practices where appropriate17.Demonstrate commitment to continuously improve own skills and competencies to ensure a high standard of supervision of the team18.Any other reasonable duties within the scope of this post, which may be requested by the Assistant Fleet General Manager.
The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.
Person Specification
Experience of Cleaning
Essential
- Experience of cleaning
- Experience of leading a Team
Desirable
- C1 driving licence
- Experience of working to infection prevension control standards
Person Specification
Experience of Cleaning
Essential
- Experience of cleaning
- Experience of leading a Team
Desirable
- C1 driving licence
- Experience of working to infection prevension control standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
