East Midlands Ambulance Service NHS Trust

Deputy Director of Operations

This job is now closed

Job summary

The Deputy Director of Operations is accountable for the strategic development and delivery of operational strategy and objectives.

Corporate responsibility to oversee the management delivery of Operations, and the strategic, operational and budgetary control of A&E & EOC response and all category 1 response duties under the Civil Contingencies Act.

Responsible for all operational areas and accountable for approximately 3,000 staff and the operational budget of £150m. Accountable day to day for the delivery of the service providing expert knowledge , skills & leadership expertise in a fast paced environment.

Delivery of a high quality service which meets all aspects of commissioner key performance targets, Government performance targets, Clinical Quality Indicators and Trust Key Performance Indicators through effective and efficient management of resources, and visible and inclusive leadership.

Key responsibilities / accountabilities include;

Senior operational lead in developing relationships with Trade Unions to support operational change and improve services for patients
Member of the Senior Management Team and lead senior manager for operational developments & improvement and the operational transformation programme working with the Trust Executive Team

Leads on strategic regional initiatives collaborating, contributing and influencing national programmes that support improvements in resilience and a coordinated response to regional and national emergencies.

Main duties of the job

Please see job description for a detailed description of the main duties for the role however the key result areas are;

Leadership of the operational areas and Divisional senior lead teams

Command

Performance Management

People and Workforce Profile

Financial management

Communications and Stakeholder Engagement

Clinical and Quality Assurance

Risk and health and safety

Governance

You will also act as the permanent Deputy representing the Director of Operations

About us

The role will be responsible for the key areas within Operations including the 5 Divisions, Derbyshire, Leicestershire, Lincolnshire, Northamptonshire and Nottinghamshire and the Emergency Operations Centres.

You will be responsible for all operational areas and accountable for approximately 3,000 staff and the operational budget of £150m.

You will be accountable to the Director of Operations on a day to day basis for the delivery of the service by providing expert knowledge , skills and leadership expertise in a fast paced environment.

Date posted

13 November 2023

Pay scheme

Agenda for change

Band

Band 8d

Salary

£83,571 to £96,376 a year On call payment 4.5%

Contract

Permanent

Working pattern

Full-time

Reference number

335-A-1299

Job locations

Horizon Place

Mellors Way

Nottingham

NG8 6PY

Job description

Job responsibilities

Please see job description for a detailed description of the main duties for the role however the key result areas are;

Leadership of the operational areas and Divisional senior lead teams

Command

Performance Management

People and Workforce Profile

Financial management

Communications and Stakeholder Engagement

Clinical and Quality Assurance

Risk and health and safety

Governance

You will also act as the permanent Deputy representing the Director of Operations

Job description

Job responsibilities

Please see job description for a detailed description of the main duties for the role however the key result areas are;

Leadership of the operational areas and Divisional senior lead teams

Command

Performance Management

People and Workforce Profile

Financial management

Communications and Stakeholder Engagement

Clinical and Quality Assurance

Risk and health and safety

Governance

You will also act as the permanent Deputy representing the Director of Operations

Person Specification

Essential

Professional knowledge acquired through a Masters Degree (MSc) or MBA level or equivalent supplemented by specialist training through a relevant professional qualification where appropriate or equivalent experience
Extensive knowledge across the following disciplines: oStrategic Commander oMarauding Terrorist Attack oCBRNE2 oOperational Strategy, services, resources and performance
Highly developed specialist knowledge of operational based services underpinned by theory and experience
Experience of chairing meetings and delivering presentations / proposals to Executives
Evidence of leading significant organisational change to improve services and outcomes for staff and service users

Desirable

Ambulance service experience - working in an operational or EOC role
Leading large teams and managing in a 24/7 business
Leading regional / national projects / work
Executive team / Board level exposure / experience
Up to date professional registration e.g. HCPC, NMC, CMI

Person Specification

Essential

Professional knowledge acquired through a Masters Degree (MSc) or MBA level or equivalent supplemented by specialist training through a relevant professional qualification where appropriate or equivalent experience
Extensive knowledge across the following disciplines: oStrategic Commander oMarauding Terrorist Attack oCBRNE2 oOperational Strategy, services, resources and performance
Highly developed specialist knowledge of operational based services underpinned by theory and experience
Experience of chairing meetings and delivering presentations / proposals to Executives
Evidence of leading significant organisational change to improve services and outcomes for staff and service users

Desirable

Ambulance service experience - working in an operational or EOC role
Leading large teams and managing in a 24/7 business
Leading regional / national projects / work
Executive team / Board level exposure / experience
Up to date professional registration e.g. HCPC, NMC, CMI

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Midlands Ambulance Service NHS Trust

Address

Horizon Place

Mellors Way

Nottingham

NG8 6PY

Employer's website

https://www.emas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East Midlands Ambulance Service NHS Trust

Address

Horizon Place

Mellors Way

Nottingham

NG8 6PY

Employer's website

https://www.emas.nhs.uk/ (Opens in a new tab)