Job summary
Post Title:Urgent Care Assistant
EMAS are offering an exciting new job role and would like to know how you meet the requirements of this career opportunity. You must understand the importance of providing excellent emergency and urgent care for patients of the East Midlands. You must also be able to display our Trust values of Respect, Integrity, Compassion, Teamwork and Contribution. You should have experience in working and communicating with people in a variety of settings. You will need to be able to show a commitment to learning and development and have an understanding of the ambulance service.
Band: Agenda for ChangeBand 3
Unsocial hours: Section 2, Agenda for Change unsocial hours payment
Main duties of the job
About you
East Midlands Ambulance Service NHS Trust (EMAS) are pleased to advertise the Urgent Care Assistant (UCA) role and are looking to encourage enthusiastic and dedicated people to join our service. As everyone may not have all the educational qualifications to be able to apply for a clinical role, and we want everyone to be given the chance to join us, EMAS have worked to offer a learning and development journey, known as a pathway.
This pathway will enable you to begin working for us as an Urgent Care Assistant, whilst working towards improving your numeracy (maths), literacy (English) Functional Skills while also gaining a clinical qualification. On completion of these qualifications, you will then gain experience caring for our patients, before having the opportunity to continue to become an Ambulance Support Crew clinician. This will then offer you the chance to further develop onto the Trainee Technician programme, as part of this career development pathway.
About us
This Urgent Care Assistant programme has been created to provide opportunities for people requiring support to achieve their Functional Skills qualifications, and for those who have already achieved them.
The programme will offer you:
- The First Response Emergency Care Qualification at Level 3, (Qualsafe Awards)
- EMAS specific education
- Where required, Maths and English (numeracy and literacy) development will be taught as part of this education pathway
- Development opportunities to progress into the roles of Ambulance Support Crew clinician and then towards an Ambulance Technician
- Ambulance Driving competencies (skills).
The length of the Urgent Care Assistant programme isa minimum of nine weeksbefore becoming a qualified Urgent Care Assistant. After this, there are opportunities to progress to become an Ambulance Support Crew clinician and then onto an Ambulance Technician role, subject to all assessments being passed,
Courses are planned to start early January 2024
Job description
Job responsibilities
You must have the following:
Essential:
- Evidence of where you have used numeracy and literacy skills in everyday situations
- A full manual UK driving licence (provisional C1 is desirable at the point of application, as it will be an essential requirement for the continued onto development opportunities)
- No more than 3 points on your driving licence for minor speeding offenses only.
- Aged 18 or above.
Additional Information
- A goodstandard ofmaths and English (numeracy/literacy) skills.
- If you do not already have maths and English GCSEs (Grade C or above), please let us know, in your supporting information, how you use them in your everyday life. You will be required to undertake numeracy/literacy development on the pathway. You will be supported to acquire level 2 literacy and numeracy skills by the end of the development, if these are not already held.
Please see attached Job Description and Person Specification.
The Urgent Care Assistant role will require you to engage in different types of learning, including taught and assessed in-person lessons, online learning, portfolio development and learning by experience within the role. There will also be a need to study and learn in your own time.
You will need to undertake pre-employment checks, which will include Enhanced Disclosure Barring (DBS) check and Occupational Health Assessment. EMAS will always ask you for proof of qualifications you have told us about on your application form.Other checks include your driving licence. Please consider this before submitting your application and ensure this is available for us to view. References for the last 3 years will also be needed. If you have qualification but do not hold evidence of them, you can request a certified statement of results via the following link:https://www.gov.uk/replacement-exam-certificate. If you hold international, non-uk qualifications you will also need to supply a certified statement of comparability alongside these. Please contact ENIC (www.enic.org.uk) for further guidance and information.
Job description
Job responsibilities
You must have the following:
Essential:
- Evidence of where you have used numeracy and literacy skills in everyday situations
- A full manual UK driving licence (provisional C1 is desirable at the point of application, as it will be an essential requirement for the continued onto development opportunities)
- No more than 3 points on your driving licence for minor speeding offenses only.
- Aged 18 or above.
Additional Information
- A goodstandard ofmaths and English (numeracy/literacy) skills.
- If you do not already have maths and English GCSEs (Grade C or above), please let us know, in your supporting information, how you use them in your everyday life. You will be required to undertake numeracy/literacy development on the pathway. You will be supported to acquire level 2 literacy and numeracy skills by the end of the development, if these are not already held.
Please see attached Job Description and Person Specification.
The Urgent Care Assistant role will require you to engage in different types of learning, including taught and assessed in-person lessons, online learning, portfolio development and learning by experience within the role. There will also be a need to study and learn in your own time.
You will need to undertake pre-employment checks, which will include Enhanced Disclosure Barring (DBS) check and Occupational Health Assessment. EMAS will always ask you for proof of qualifications you have told us about on your application form.Other checks include your driving licence. Please consider this before submitting your application and ensure this is available for us to view. References for the last 3 years will also be needed. If you have qualification but do not hold evidence of them, you can request a certified statement of results via the following link:https://www.gov.uk/replacement-exam-certificate. If you hold international, non-uk qualifications you will also need to supply a certified statement of comparability alongside these. Please contact ENIC (www.enic.org.uk) for further guidance and information.
Person Specification
Qualifications
Essential
- Evidence of using numeracy and literacy skills in everyday situations
- Full UK Manual Driving Licence including Category A (old style licence) or Category B
- No more than 3 points on driving licence
Desirable
Experience
Essential
- Experience of dealing with people in a variety of settings
Desirable
- Experience of working in a customer care or patient care environment
Knowledge and Skills
Essential
- Ability to Communicate effectively
Desirable
- Have an understanding of the ambulance service
Person Specification
Qualifications
Essential
- Evidence of using numeracy and literacy skills in everyday situations
- Full UK Manual Driving Licence including Category A (old style licence) or Category B
- No more than 3 points on driving licence
Desirable
Experience
Essential
- Experience of dealing with people in a variety of settings
Desirable
- Experience of working in a customer care or patient care environment
Knowledge and Skills
Essential
- Ability to Communicate effectively
Desirable
- Have an understanding of the ambulance service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
