Job summary
The Neighbourhood Centre Service Manager will provide senior overall operational, quality and clinical leadership and responsibility for a Neighbourhood Centre. This means securing and assuring that the highest standard of clinical care is provided to our patients/service users when in treatment, covering all aspects of the quality agenda and all elements of operational leadership as part of the management team. The role also includes participating and leading the local management team in delivery of Trust objectives.The post holder will provide clinical and operational leadership to teams within their service line to maximise effectiveness and efficiency of service provision. The aim is to ensure integrated quality, clinical, operational, and financial outcomes are achieved.The post holder will provide:Clinical Leadership and Vision.Providing strong leadership, direction, and acting as a role model to ensure safe, high-quality, evidence-based care in line with trust strategies,Operational Management and Performance
Main duties of the job
To ensure that patient safety is at the centre of service planning, analysis and delivery.To be a highly visible and proactive leader, acting as a clinical and operational resource and ensuring the sustained delivery of high standards of care and operational service delivery.To be responsible for exploring current practice, identifying areas for development, and planning the appropriate change using current evidence to evaluate outcomes.To be responsible for the delivery of high-quality patient care and lead on facilitating improvement and transformational changes which impact positively on patient experience and outcomes.To participate in the contract monitoring and reviews for the VSCO contracts delivering services in the Centre(s).To recognise that effective operational delivery encompasses all elements of quality, safety, performance, workforce and finance.To ensure effective relationships with multi-agency partners including emergency departments and acute trusts, local authority including housing, drug and alcohol services and other relevant teams, the police, London Ambulance Service and other agencies that form part of the urgent care system pathway.To lead on embedding digital health tools in everyday practices, and co-produce data sessions to support staff understand local performance.To use real-time data to drive daily operational decisions.
About us
The Trusts 5 commitments
I will be kind caring and polite
I will be prompt and value your time
I will take time to listen to you
I will be honest and direct with you
I will do what I say I will do
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Qualifications
Essential
- oRecognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Psychology or any allied medical profession.
- oLive Registration with UKCP, HCPC or NMC or equivalent
Desirable
- oManagement Training and/or Supervision Training
Essential
Essential
- Educated to Degree level or relevant clinical experience
Expereince
Essential
- Experience managing multidisciplinary teams and ensuring workforce support, supervision and competency across a range of professional registrations, the third and voluntary sector
Experience
Essential
- Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice.
Knowledge
Essential
- Knowledge and understanding of Care Quality Commissions standards and the quality improvement agenda for the directorate.
Person Specification
Qualifications
Essential
- oRecognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Psychology or any allied medical profession.
- oLive Registration with UKCP, HCPC or NMC or equivalent
Desirable
- oManagement Training and/or Supervision Training
Essential
Essential
- Educated to Degree level or relevant clinical experience
Expereince
Essential
- Experience managing multidisciplinary teams and ensuring workforce support, supervision and competency across a range of professional registrations, the third and voluntary sector
Experience
Essential
- Experience of working in a multi-cultural environment and knowledge of methods to develop culturally sensitive practice.
Knowledge
Essential
- Knowledge and understanding of Care Quality Commissions standards and the quality improvement agenda for the directorate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
