Housekeeper

Job description

Job responsibilities

Cleaning

To carry out Quality Audits in all areas of the ward reporting directly back to the domestic supervisorandwardmanager.

Toensurespillagesaredealtwithswiftlyandefficiently.

To ensure the wardis always safe andtidye.g.remove clutter, tidy noticeboardsand removeanyoldinformation.

Liaise with the domestic department for arranging deep cleaning of surfaces and furnishings,informingthemwhenbedroomsneedtobecleanedfollowingdischarges.

Catering

Toensurethe daily menu is displayed correctly.

Assistclients in ordering food and wherenecessarytaking into accountspecial needs and dietaryrequirements; informing catering suppliers of special dietary needs for individual clients andrequestingextra meal requirements that may arise.

To updatecatering withrequirements for special diets. Toco-ordinateextra meal requirements thatmayarise.

Ensure the dining area is a pleasantenvironmentand tables are laid with condiment pots,cutleryandcrockerywhereappropriate.

Toensurethewardkitchenisalways kept clean and tidyand report any issueswithequipment/cleanliness.

Order hardware,crockeryand cutlery andmonitortheuseofthese.

Laundry

Oversea the ward linens supply, including weekly ordering.

Contact laundry when supplies are running low.

Keeplinenand laundry room tidy.Assistclientsin obtaining cleanlaundrywhenrequired.

MaintainingtheEnvironment

To manage thewords,work requisition log ensuring all defects are logged, reported,recordedandclosedasappropriate.

Toco-ordinateother ad-hoc maintenance, liaising withFacilitiesdepartmente.g.curtainhanging/cleaning,wall washing,pestcontrol.

To respect the privacy and dignity of clients whilst carrying out housekeeping duties.

Organisethestorageofclientspropertyincludingcontactingclientsaboutpropertyleftontheward.

Beresponsibleforkeepingthesluiceroomandstorageareastidy.

HealthandSafety

To support the Ward manager inmaintainingHealth and Safety requirements on the wardinaccordance withthe Trust Health & Safety Policy and to follow up asrequired.

Record all Health &SafetyauditsonAssessnet.

To carry out spot checks of the environment.

Administrative Duties

To support with the organisation of patient records and ward informationin accordance withthe Data Protection Act, including scanning and uploading patient records to clinical systems and electronic patient recording systems.

To ensure ward notice and display boards are kept up to date and well presented.

To support with answer phones in the nursing office, responding to telephone queries and liaising with relevant members of the team.

Ensure the ward diary is kept accessible and up to date, bring appointment letters to attention of nursing staff

Monitor stock levels of clinical and stationery supplies for the unit and order these via e-procurement and put them away when delivered

Take notes at monthly patient community meetings

General

Toreceivewelcomeandguidevisitorsontheward,liaisingwithotherstaffasappropriate.Torespondtorequestforgeneralinformation.

Toreceiveandpassoninformationtoothers,maintainingconfidentiality.

Person Specification

Qualifications

Essential

• Relevant skills acquired through appropriate training or experience.

Experience

Essential

• Administrative/office experience acquired in NHS or other office environment.
• Experience of using MS Teams, Word, Excel.

Desirable

• Experience of working in a mental health service and/or vulnerable adults
• Experience of working within a multidisciplinary team

Knowledge

Essential

• Knowledge of food and hygiene standards and Health & Safety legislation.
• Willingness to learn how to use new databases, patient information systems etc.

Skills

Essential

• Effective oral and written communication skills.
• Ability to work flexibly and effectively as part of a team and prioritise work.
• Ability to learn and use systems for recording Health & Safety audits on Assessnet, ordering catering/ward supplies on ISS, e-procurement and Planet FM systems, and maintaining up to date systems relating to maintenance, catering, cleaning etc.
• Ability to perform physical activity required of the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Bethlem Royal Hosptial

Beckenham

BR3 3BX

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)