Analytics Engineer

Job description

Job responsibilities

Data Analysis & Reporting

Lead a technical team to plan, design, develop, implement and deliver reports and other visual analytics to a high standard, delivering business value, whilst adhering to local standards and policies.

Shape and develop the teams data visualisation capabilities, delivering reports and dashboards to meet business requirements.

Provide technical blueprints and user guides for Reports, Dashboards, statistical/epidemiological analysis tools, databases, cubes & design patterns. These materials need to be presented to and communicated across the organisation in a variety of formats and methods meeting both the technical and business needs and abilities of staff.

Ensure that all outputs and products produced by the Informatics team are fully assured and sustainable.

Contribute, develop, implement and lead aspects of the Strategic Analytical and Visualisation programme to ensure improved capabilities are delivered, which can be utilised by stakeholders (including clinical services, and Trust Leadership).

Manage and communicate the agreed Delivery Roadmap which is aligned to the strategic vision outlined in the Data Transformation Programme.

Develop and implement the strategic direction of the team, leading on the planning, design, organising and presentation of enterprise information, adopting change management practices.

Evaluate and propose alternative technical approaches to delivering new services.

Seek service innovation opportunities and review emerging informatics / knowledge management technologies to ensure value and good return on investment.

The post holder may have line management and personal development responsibility for members of staff within the Analytics and Visualisation team.

Oversee the management of technical staff within the team. Develop, motivate, and manage staff, providing appropriate leadership, support, and managing day to day work assigned. Promote equality, diversity & inclusion.

Direct, control and motivate staff to deliver an effective and efficient service.

Conduct routine supervision and appraisals for all team members, providing opportunities for learning and self-development. Perform line management duties.

Recruit technical staff for the team, and drawing in the skills and resources present elsewhere in the organisation as required.

Responsible for the technical definition of all development requests ensuring alignment to business requirements documentation

Develop and implement metadata management throughout the operations of Informatics and publish documents to enable business analysts to conduct their roles.

Assist in identifying any improvements to systems and processes within the organisation, relating to contract, performance, finance, IT functions, suggesting solutions and working with other departments to implement these, where appropriate.

Responsible for the development of policies and procedures to ensure that all developments, both processes and outputs, meet best practice.

Establish strong liaison with services to support clinical engagement and leadership in improving quality, efficiency and productivity.

Influence and produce executive ideas that may shape and benefit the organisation as a whole; demonstrating excellent interpersonal skills to undertake change management where required.

Engage and liaise with stakeholders who require information to manage their services, understand and challenge their business model & goals. Document the requirements and develop the plan to implement them and ensure the stakeholder need is met.

Promote the values and culture of the Trust, ensuring all work supports improved outcomes for people who use mental health services.

Participate in personal and professional development, keeping skills and knowledge up to date.

Carry out any other duties within the scope and spirit of the role, as required by the line manager.

Develop good working relationships with information system application managers and proactively manage the external information sources to ensure data is captured to fulfil the information requirements of the architecture.

Informatics Business Partners, Heads of Informatics, and Associate Director of Informatics

Informatics and wider Digital Services colleagues

Clinical and operational service leads, and other customers across the organisation

External system suppliers and partner organisations

The post-holder will work with a degree of autonomy, guided by defined programme objectives and policies. They will be expected to plan and prioritise their own workload, escalating complex issues as appropriate.

Frequent use of IT systems requiring concentration and attention to detail.

Regular requirement to analyse complex data and information.

Exposure to emotionally challenging subject matter when working with mental health service data.

Promote and enable the embedding of a culture of the use of information, including performance management, across the Trust, which is service / locality owned and led, focused on the delivery of the Trusts strategy.

Person Specification

Qualifications

Essential

• Educated to degree level in a relevant subject (e.g., health informatics, computer science, social sciences) or equivalent experience
• Evidence of ongoing professional development relevant to informatics, programme/project management or data analysis

Desirable

• Professional and relevant qualifications
• Membership of a Professional Body
• ITIL Service Management/ PRINCE 2/MSP Practitioner / Foundation (A)

Knowledge and Experience

Essential

• Relevant experience in supporting users with knowledge of NHS data models & reporting, data quality, performance management and Service Improvement
• Understanding of NHS Information Governance and regulatory needs
• Design data architecture by dealing with specific business problems and aligning it to enterprise-wide standards and principles, using the Microsoft Power BI stack
• Design, code, test and deploy scripts following standards and good practice
• Experience of delivering data visualisation programmes
• Evidence of SQL BI technical knowledge across the end-to-end of business intelligence design and platform maintenance
• Experience of leading and managing staff, including recruitment, appraisals, training and devising personal development programmes (PDP)
• Knowledge of successful organisational change management methodologies
• Awareness of NHS Performance requirements for Trusts, ICB and within the wider NHS system

Desirable

• Experience of solution design & development life cycle involving BI technologies and Frameworks
• Experience of managing outputs and doing Quality Assurance when working with external teams and vendors
• Knowledge of performance and contract management systems within mental healthcare organisations

Skills and Abilities

Essential

• The facilitation of a customer focussed culture within a team
• Ability to translate complex technical systems/solutions into language the business can understand
• Excellent written, verbal and Presentation skills
• A logical & analytical approach to problem solving and detail oriented
• Ability to specify and document information architecture designs and patterns
• Ability to organise, prioritise & manage their workload, within a dynamic and AGILE environment
• Negotiation, influencing and persuading skills
• Pro-active and self-motivated in completing work to a high standard in conjunction with other Trust staff & teams
• Ability to lead and mentor a team of information specialists

Desirable

• Understanding of ITIL good practice in a work environment
• Knowledge of statistical concepts and research methods
• Ability to create, amend or contribute to local and Trust information related policies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Jeanette Wallace House

Croydon

CR0 1ER

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)