Job summary
Would you like to join a progressive, award winning, multi-disciplinary team. The Eating Disorder Enhance Treatment Service and Outpatient team is internationally renowned for providing best practice, evidence-based care for adults with the full range of eating disorder difficulties.
We would like to invite applications for the exciting opportunity of a 12 month fixed-term contract working as Team Administrator for the both the Eating Disorders Outpatients Service and the Enhanced Treatment Team at Maudsley Hospital.
As one of the senior administrators for the team you will be providing front line administrative support to the teams. This includes appointments, data entry, activity recording, communication with patients and carers, and clinicians.
Main duties of the job
As one of the senior administrators for the team you will be providing front line administrative support to both the Outpatients, Day Care service and Enhanced Treatment teams. This includes appointments, data entry, activity recording, communication with patients and carers, and clinicians.
About us
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offerSome of our benefits are highlighted here:o Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.o Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.o Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmeso Car lease, our staff benefits from competitive deals to lease carso Accommodation, our staff benefits from keyworker housing available which is available on selected siteso NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other benefits include:o Counselling serviceso Wellbeing eventso Long service awardso Cycle to work schemeo Season ticket loano Childcare voucherso Staff restaurants
Job description
Job responsibilities
1. Department Administration duties:
Provide administrative support to all the Outpatients Department staff, including ordering of supplies and equipment for a wide range of activities, allocating appointments for activities, managing room bookings, ensure required reports, audits and any other required documentation is completed on time ensuring excellent communication with all units on site.
2. Meetings
Provide administrative support to team and departmental meetings, including timely distribution of agenda and papers, taking of accurate minutes, and following up on action points.
3. Finance:
Manage petty cash floats Reconciling this frequently, ensuring all expenditure is authorised. Administer the patients therapeutic earnings scheme.
4. Communication and I.T.
Design and maintain appropriate databases as required ensuring department activity is accurately recorded. Maintain relevant distribution lists.
5. Health & Safety:
Complete weekly environmental checklists, arrange alarm checks and fire evacuations, ensure any actions required to maintain health & safety are completed in a timely manner to ensure the department complies with all applicable legislation.
6. Personal Development:
Undertake any training opportunities required to develop skills to improve the service or for personal development as identified through the appraisal process.
7. Supervision
Part of this role will be to supervise the Band 3 administrators, this entails meeting them on a weekly basis to support them is their own role along side their monthly supervision where you will guide them with their career progression.
Job description
Job responsibilities
1. Department Administration duties:
Provide administrative support to all the Outpatients Department staff, including ordering of supplies and equipment for a wide range of activities, allocating appointments for activities, managing room bookings, ensure required reports, audits and any other required documentation is completed on time ensuring excellent communication with all units on site.
2. Meetings
Provide administrative support to team and departmental meetings, including timely distribution of agenda and papers, taking of accurate minutes, and following up on action points.
3. Finance:
Manage petty cash floats Reconciling this frequently, ensuring all expenditure is authorised. Administer the patients therapeutic earnings scheme.
4. Communication and I.T.
Design and maintain appropriate databases as required ensuring department activity is accurately recorded. Maintain relevant distribution lists.
5. Health & Safety:
Complete weekly environmental checklists, arrange alarm checks and fire evacuations, ensure any actions required to maintain health & safety are completed in a timely manner to ensure the department complies with all applicable legislation.
6. Personal Development:
Undertake any training opportunities required to develop skills to improve the service or for personal development as identified through the appraisal process.
7. Supervision
Part of this role will be to supervise the Band 3 administrators, this entails meeting them on a weekly basis to support them is their own role along side their monthly supervision where you will guide them with their career progression.
Person Specification
Qualifications
Essential
- NVQ level 3 or relevant academic education or equivalent experience covering the range of skills and knowledge required.
Desirable
- Formal qualification in administration or related area.
Experience
Essential
- Experience of working in an office and communication with a range of staff and service users.
- Experience of customer focused roles requiring good communication skills.
Desirable
- Experience of working with other health care professionals
- Experience of using NHS IT systems such as E-roster, Planet FM, E-pjs and Trac.
- Experience of completing risk assessments
Knowledge/Skills
Essential
- Excellent communication skills both written and verbal.
- Ability to think and plan ahead using own initiative.
- Knowledge in a range of admin procedures.
- Ability to problem solve
Desirable
- Knowledge of Risk assessment processes.
- Knowledge of finance procedures.
Person Specification
Qualifications
Essential
- NVQ level 3 or relevant academic education or equivalent experience covering the range of skills and knowledge required.
Desirable
- Formal qualification in administration or related area.
Experience
Essential
- Experience of working in an office and communication with a range of staff and service users.
- Experience of customer focused roles requiring good communication skills.
Desirable
- Experience of working with other health care professionals
- Experience of using NHS IT systems such as E-roster, Planet FM, E-pjs and Trac.
- Experience of completing risk assessments
Knowledge/Skills
Essential
- Excellent communication skills both written and verbal.
- Ability to think and plan ahead using own initiative.
- Knowledge in a range of admin procedures.
- Ability to problem solve
Desirable
- Knowledge of Risk assessment processes.
- Knowledge of finance procedures.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
