Team Administrator

Job description

Job responsibilities

To provide comprehensive administration support to the members of the Memory Service. To include diary management of clinicians within the team. Good organisational and diary management skills are essential, as is the ability to work under pressure to meet targets. Contact with patients will be largely by phone and email. The post-holder will be required to attend regular administration team meetings as well as relevant clinical meetings and take the minutes. Please see the job description and person specification for further information.

Person Specification

Qualifications

Essential

• oRSA III standard or equivalent experience of word processing including experience and knowledge of Microsoft Office (Word / Outlook / Excel / PowerPoint / Teams)

Desirable

• oDementia Friend qualification

Experience

Essential

• oExperience of dealing with a range of difficult or challenging situations both on the telephone and in person
• oExperience of working in an NHS or social care environment, within a framework of confidentiality, ideally in a community mental health setting

Desirable

• oExperience of working within a quality improvement framework, data collection and analysis

Knowledge / Skills

Essential

• oExcellent knowledge and use of English language with excellent grammar, spelling and punctuation
• oTyping speed of 60 wpm (minimum)
• oAbility to navigate databases and experience in preparing and maintaining spreadsheets
• oKnowledge of Health & Safety within an office setting
• oAbility to take minutes

Desirable

• oWillingness to learn existing and new computer software packages
• oKnowledge and understanding of medical terminology
• oKnowledge and understanding of electronic Patient Journey System (ePJS

Abilities

Essential

• oAbility to work in an organised and logical manner with a systematic approach to work
• oAbility to prioritise workload and work with minimal supervision and a flexible approach
• oThorough and close attention to detail
• oAbility to work under pressure and on own initiative
• oCourteous and friendly manner in dealing with people and able to respond to needs of people with mental health problems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Southwark and Lambeth Memory Service

151 Blackfriars Road

London

SE1 8EL

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)