Organisational Development and Sustainability Lead (Community CAMHS)

Job description

Job responsibilities

Delivery and Transformation

Accountable for the direct development and delivery of the sustainability strategy across CAMHS, ensuring alignment between strategy, transformation and improvement portfolios

Lead the development and implementation of the transformation programme, with relevant MDT input, supporting key strategic priorities

Develop an underpinning theory of change for organisational sustainability, based on a strategic analysis of current and future state using performance data

Lead agreed programmes where the complexity and/or cross organisational impact require senior and experienced leadership to ensure delivery, working alongside other Senior Leaders.

Use the appropriate governance, measurement systems and reporting across the programme.

Establish and maintain a strategy deployment and assurance framework to ensure its strategy is successfully implemented, reviewed and revised on an annual basis.

Work efficiently and collaboratively with all levels of the directorate to overcome barriers to acceptance of new ways of working.

With Clinical and Operational colleagues, contribute to the development of organisational models and management systems which enable strengthened ways of working between corporate teams and borough based operating units, including a centralised framework to balance consistency on minimum standards and localfreedoms.

Work with the Directorate to improve alignment between Trust wide transformation and local priorities.

Represent the Trusts at events as required, acting independently, decisively and effectively in sensitive, difficult or political situations

Establish and lead a network of organisational change agents with clear direction and support from the directorate leaders to enable best practice, enhance leadership capability and embed processes.

Constructively challenge ways of working and engage, motivate and influence other managers and clinicians to realign their practice where necessary, with a particular focus on future sustainability.

To manage and implement information resources to support the documentation, recording and management of schemes which are in line with a continuous learning culture.

Programme delivery and management

Match the strategic programme to the underpinning theory of change, and translate into a coherent and well planned implementation approach.

Oversee delivery of operations and change programmes, maintaining quality and working collaboratively with local leaders and other teams.

Monitor, analyse and evaluate innovative ways of working that improve existing and future working practices across the programmes

Pro-actively engage stakeholders including children, young people and their families in developing the change ideas and overseeing their implementation

Ensure detailed implementation and resources plans to support successful delivery of the programme plan for service users, staff and services.

Provide robust and detailed change management leadership to drive delivery of the programme.

Create strong plans for scaling, sustaining, and expanding

Lead consensus building and collaboration across areas relevant to programme delivery both internally in the wider trust and externally in place based boards and steering groups

Highlight issues and challenges, proactively problem-solve, negotiate and ultimately escalate where issues arise in the development and implementation of the programme.

Work effectively with clinical and operational leads in reporting the work of the programme

Communicate highly complex, sensitive and contentious information on the progress of the programme (and associated projects) to key stakeholders across the Trust and wider partners.

Maintain an objective position and continually review feedback, research and evaluation data to iteratively inform design and delivery

Partnership working and stakeholder management

Be a strong ambassador for the Trust across the full range of stakeholders and frontline clinicians and alliance partners.

Support consensus building strategies across partner organisations, and actively cut through blocks and differing opinions to deliver change.

Be intellectually flexible to look beyond existing structures, ways of working, boundaries and organisations to produce effective and innovative partnerships between community and acute services.

Ensure relationship management strategies across the team are well designed and implemented and refreshed to reflect the rapidly changing environment.

Support the leadership structure to enact HR processes so to enable the best performance, productivity, clinical effectiveness and developing a welcoming and respectful culture within the teams and services.

Spend time with clinical and operational teams across the Trust to ensure up to date knowledge of front line reality and pressures feeds into approach to transformation.

Actively seek input from wider system leaders including provider collaboratives, public health, primary care, local government, voluntary and community sector, academia, other partners and local people to make real transformational differences for the local population.

Communicate transformation plans internally and externally enabling all stakeholders to understand them and how they can be part of shaping and delivering the outcomes and goals.

Ensure alignment with other relevant local programmes of work and policy initiatives.

Demonstrate a transformational leadership style and adopt a flexible approach to meet the competing demands of the role.

People and Financial Management

Management of the operational leaders in Community CAMHS services

Expert negotiation skills to ensure the programme delivers agreed outcomes and hold individuals to account.

Establish and monitor financial management processes to plan income, monitor budget expenditure, provide internal cost control and implement any required action/contingency plans to meet targets.

Manage the team budgets.

Responsible for allocating the resources according to the key priorities and identifying financial solutions where required. This may include development of business cases.

Mange new and existing outsourcing, managed service contract planning and management

Other Responsibilities

Travel between Trust sites and to partner sites will regularly be required to support the delivery of transformation initiatives.

Use judgement and personal resilience to deal with a wide variety of situations relating to service delivery, some of which will be challenging, difficult and potentially stressful.

To promote positive relationships between all staff involved in providing care and those providing support services and also on a culture of accessibility, open communication, mutual support and effective challenge.

Balance workload to meet changing demands of service and strategic priorities.

The Trust operates within a constantly changing environment and as such work priorities and targets may change. The Trust reserves the right to make reasonable changes to

the job purpose and accountabilities.

Carry out such other duties that occasionally arise, which fall within the purpose of the role and efficient operation of the Trusts transformation programmes.

Person Specification

Qualifications

Essential

• Education to Masters or equivalent level of knowledge and experience.
• Evidence of continuing professional development

Desirable

• Experience of operational leadership in a CAMHS environment

Experience

Essential

• Comprehensive transformation and change leadership experience in a large complex organisation, which preferably should be in a health care or health service environment.
• Experience of senior staff performance management, including motivating, developing, and coaching to meet appropriate deadlines.
• Extensive experience of facilitating group discussions to plan and progress programmes and projects.

Desirable

• Extensive experience in leading the upskilling and education and development of large numbers of staff in relation to transformation and operational delivery.

Knowledge

Essential

• Problem solving skills, which triangulate across sources of data (quantitative and qualitative) and reflect organisational and system dynamics
• Is skilled in motivating senior managers and clinicians to enable delivery of programme priorities.
• Has a "can do" attitude, inspires and develops others, demonstrates the need to involve stakeholders in decisions and have a collaborative approach. Knows the importance of effective team work and creates an environment that is receptive to change.

Desirable

• Knowledge of research and higher education.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Michael Rutter Centre - Maudsley Hospital

London

SE5 8AZ

Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)