South London and Maudsley NHS Foundation Trust

Business Manager

Information:

This job is now closed

Job summary

This Key role reports to the Director of Strategic Performance and will provide comprehensive business and project support across a varied portfolio. You will coordinate administrative processes, support project delivery, assist with performance monitoring, and facilitate communication across the directorate.

Main duties of the job

Provide high-quality administrative and project support to the Director of Strategic Performance and associated teams.

Coordinate and support meetings, including agenda preparation, minute-taking, and action tracking.

Assist in the collation and analysis of data for performance and contract monitoring, supporting reporting requirements.

Support the delivery and monitoring of projects and workstreams, maintaining project documentation and tracking progress.

Liaise with internal and external stakeholders, ensuring effective communication and information flow.

Support the organisation of events, workshops, and visits as required.

Assist with the preparation of business cases, reports, and presentations.

Maintain accurate records and ensure compliance with Trust policies and procedures.

Support recruitment and onboarding processes for the directorate.

Undertake other administrative duties as required to support the smooth running of the directorate

About us

At South London and Maudsley, we are committed to fostering an environment where leadership, innovation, and collaboration are encouraged. We value the development of our staff and offer access to a range of professional learning opportunities. We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at South London and Maudsley. It's important to us that you are valued and appreciated and that is why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:

Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package, which is dependent on the role and length of service.

Work life balance, flexible working and support with a range of flexible options, such as: part-time working and job sharing.

Career development, there are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes

For a full list of our benefits please visit: https://www.slam.nhs.uk/media/421262/Working%20at%20SLaM.pdf

Details

Date posted

10 December 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£37,259 to £45,356 a year Pro rata per annum inclusive of HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Job share

Reference number

334-NCL-7632508-MU

Job locations

Maudsley hospital

Denmark Hill

Camberwell

SE5 8AZ


Job description

Job responsibilities

Provide high-quality administrative and project support to the Director of Strategic Performance and associated teams.

Coordinate and support meetings, including agenda preparation, minute-taking, and action tracking.

Assist in the collation and analysis of data for performance and contract monitoring, supporting reporting requirements.

Support the delivery and monitoring of projects and workstreams across the portfolio, including maintaining project documentation and tracking progress.

Liaise with internal and external stakeholders, ensuring effective communication and information flow.

Support the organisation of events, workshops, and visits as required.

Assist with the preparation of business cases, reports, and presentations.

Maintain accurate records and ensure compliance with Trust policies and procedures.

Support recruitment and onboarding processes for the directorate.

Undertake other administrative duties as required to support the smooth running of the directorate.

See attached JD

Job description

Job responsibilities

Provide high-quality administrative and project support to the Director of Strategic Performance and associated teams.

Coordinate and support meetings, including agenda preparation, minute-taking, and action tracking.

Assist in the collation and analysis of data for performance and contract monitoring, supporting reporting requirements.

Support the delivery and monitoring of projects and workstreams across the portfolio, including maintaining project documentation and tracking progress.

Liaise with internal and external stakeholders, ensuring effective communication and information flow.

Support the organisation of events, workshops, and visits as required.

Assist with the preparation of business cases, reports, and presentations.

Maintain accurate records and ensure compliance with Trust policies and procedures.

Support recruitment and onboarding processes for the directorate.

Undertake other administrative duties as required to support the smooth running of the directorate.

See attached JD

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience(A/I)
  • Evidence of ongoing professional development (A/I)

Desirable

  • oNHS admin/management qualification (A/I)
  • oDiploma in Management Studies (A/
  • oMasters or equivalent level (A/I)
  • oPrince 2 foundation level (A/I)

Experience

Essential

  • oExperience in admin/project support roles; data analysis; meeting support (A / I)
  • oExperience of managing and analysing complex data sets and able to use these to identify improvement actions. (A/I)
  • oExperience of communicating Business sensitive information to staff (A/I)
  • oExperience of project monitoring ensuring work is completed to agreed standards and timeframes. (A/I)
  • oExperience of organising large events and meetings involving both internal and external agencies. (A/I)
  • oExperience of developing and implementing policies which impact a range of services (A/I)
  • oExperience in using Microsoft Office (A/I)

Desirable

  • oProject management experience (A / I)
  • oExperience of managing contractors/ suppliers (A / I)
  • oExperience of working in the NHS (A / I)

Knowledge & Skills

Essential

  • oUnderstanding of admin procedures; basic NHS/finance knowledge (A /
  • oExcellent communication; organisation; IT skills (Word, Excel, Outlook) (A / I)
  • oability to prioritise and work to deadlines. (A / I)
  • oExcellent interpersonal and communication skills including proficiency in negotiation and conflict resolution. (A, I
  • oAble to multitask, juggling several projects at the same time (A, I)
  • oKnowledge of NHS targets relating to appraisal, fire training. (A, I)
  • oKnowledge of NHS standard financial procedures (A, I)

Desirable

  • oKnowledge of NHS targets (A, I)
  • oExperience with project management tools (A, I
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent experience(A/I)
  • Evidence of ongoing professional development (A/I)

Desirable

  • oNHS admin/management qualification (A/I)
  • oDiploma in Management Studies (A/
  • oMasters or equivalent level (A/I)
  • oPrince 2 foundation level (A/I)

Experience

Essential

  • oExperience in admin/project support roles; data analysis; meeting support (A / I)
  • oExperience of managing and analysing complex data sets and able to use these to identify improvement actions. (A/I)
  • oExperience of communicating Business sensitive information to staff (A/I)
  • oExperience of project monitoring ensuring work is completed to agreed standards and timeframes. (A/I)
  • oExperience of organising large events and meetings involving both internal and external agencies. (A/I)
  • oExperience of developing and implementing policies which impact a range of services (A/I)
  • oExperience in using Microsoft Office (A/I)

Desirable

  • oProject management experience (A / I)
  • oExperience of managing contractors/ suppliers (A / I)
  • oExperience of working in the NHS (A / I)

Knowledge & Skills

Essential

  • oUnderstanding of admin procedures; basic NHS/finance knowledge (A /
  • oExcellent communication; organisation; IT skills (Word, Excel, Outlook) (A / I)
  • oability to prioritise and work to deadlines. (A / I)
  • oExcellent interpersonal and communication skills including proficiency in negotiation and conflict resolution. (A, I
  • oAble to multitask, juggling several projects at the same time (A, I)
  • oKnowledge of NHS targets relating to appraisal, fire training. (A, I)
  • oKnowledge of NHS standard financial procedures (A, I)

Desirable

  • oKnowledge of NHS targets (A, I)
  • oExperience with project management tools (A, I

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley hospital

Denmark Hill

Camberwell

SE5 8AZ


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Maudsley hospital

Denmark Hill

Camberwell

SE5 8AZ


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Manager & Executive Assistant

Kay Scott

kay.scott@slam.nhs.uk

07815764196

Details

Date posted

10 December 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£37,259 to £45,356 a year Pro rata per annum inclusive of HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Job share

Reference number

334-NCL-7632508-MU

Job locations

Maudsley hospital

Denmark Hill

Camberwell

SE5 8AZ


Supporting documents

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