South London and Maudsley NHS Foundation Trust

Care Co-ordinator

The closing date is 07 November 2025

Job summary

This Band 6 opportunity is ideal for qualified Mental Health Nurses, Social Workers, Occupational Therapists or other allied professionals with relevant clinical experience in mental health. You will bring strong assessment, care planning and interpersonal skills, along with the ability to work autonomously and within a multi-disciplinary team. Experience managing complex cases and supporting service users with diverse needs is essential.As a Care Coordinator, you will hold a caseload within one of Southwark's Community Mental Health Teams, delivering recovery-focused care in collaboration with service users, carers and professionals. You will lead on care planning, risk management and safeguarding, while promoting independence, wellbeing and social inclusion through strengths-based approaches.The role offers variety, autonomy and the chance to make a real difference in people's lives. You will benefit from regular supervision, reflective practice, and opportunities to contribute to service development. SLaM supports your growth through access to CPD, training and leadership development, with pathways to progress your career.If you are passionate about community mental health and want to work in a supportive, forward-thinking team that values diversity, innovation and recovery, we welcome your application.

Main duties of the job

Significant knowledge, awareness and understanding of Mental Health Law, including legislation of relevance to the community sector including the Community Care Act (2015) treatment legislation, the Mental Capacity Act (2005) and Community Treatment Orders (CTO

To be personally responsible and professionally accountable for a caseload as part of the community team and lead and manage the work of others as required.

Co-ordinating care, communicating with other professionals involved in the care and ensuring regular reviews are held as required. This will include communication with other teams for example in-patient services through attendance at ward meetings and with interface services e.g. Addictions service and CAMHS services where appropriate.

Independently carrying out assessment, care planning and care coordination with excellent interpersonal skills, ability to listen to others' views, respect and value individuals from a diverse range of backgrounds.

Leading meetings with community team members on a regular basis to discuss report and evaluate client care. Ensuring a flexible approach in care provision with focus on choice and social inclusion opportunities.

Recognising and addressing concerns about the physical health needs of service users with long term conditions (e.g. diabetes, asthma etc.); escalating these concerns as necessary to senior members of the multi-disciplinary team.

About us

South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.

By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities and have the chance to work alongside people who are world leaders in their field. SLaM delivered more than 14,000 training experiences in 2014; providing an extensive range of learning opportunities for staff at all levels. In addition, our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research.

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£46,419 to £55,046 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

334-NUR-7358259-LF-A

Job locations

Walworth CMHT

Chaucer Resource Centre, 13 Ann Moss Way

Rotherhithe

SE16 2TH


Job description

Job responsibilities

Significant knowledge, awareness and understanding of Mental Health Law, including legislation of relevance to the community sector including the Community Care Act (2015) treatment legislation, the Mental Capacity Act (2005) and Community Treatment Orders (CTO).

To be personally responsible and professionally accountable for a caseload as part of the community team and lead and manage the work of others as required.

Co-ordinating care, communicating with other professionals involved in the care and ensuring regular reviews are held as required. This will include communication with other teams for example in-patient services through attendance at ward meetings and with interface services e.g. Addictions service and CAMHS services where appropriate.

Independently carrying out assessment, care planning and care coordination with excellent interpersonal skills, ability to listen to others views, respect and value individuals from a diverse range of backgrounds.

Leading meetings with community team members on a regular basis to discuss report and evaluate client care. Ensuring a flexible approach in care provision with focus on choice and social inclusion opportunities.

Recognising and addressing concerns about the physical health needs of service users with long term conditions (e.g. diabetes, asthma etc.); escalating these concerns as necessary to senior members of the multi-disciplinary team.

Promoting Recovery

Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care and with their consent, where appropriate, seeking the cooperation of friends, relatives and carers following recovery principles and approaches.

Supporting service users to adopt recovery strategies that promote their wellbeing, healthy lifestyle, independence and self-care.

Risk Assessment and Risk Management

Reporting any incident or Serious Untoward Incidents that may take place in a community setting and provide reports and accurate records relating to the incident.

Working safely to ensure safe custody of medicines, sharps, and clinical equipment in a community setting; and reporting of all incidents following Trust Policy.

Recognising and responding appropriately to self-harm and suicide prevention regarding the risks in community settings, in line with Trust policies and training guidelines. (4) Understanding and working within the boundaries of the Lone Working Policy and awareness of Personal Safety in a community setting, including clear and updated communication with colleagues.

Responding to urgent situations, emergencies or crises using protocols specific to the local community setting.

Safeguarding and Duty of Candour

Understanding and implementing safeguarding procedures in a community setting; recognise, report and investigate safeguarding issues and raise safeguarding alerts if you suspect that a service user and/or carer has been exposed to harm or abuse.

Understanding and implementing of Duty of Candour with regard to the particular issues in a community setting.

Infection control

Understanding and implementing infection control measures in a community setting.

Medication Management (for nurses)

Administering and monitoring the side effects of medication according to NMC professional standards.

Having significant knowledge of medication used in a community setting and side effects.

Giving medication including IMI to the right patient, right medication, right dose, right route, and right time and giving the right education to patients. Ordering and appropriate storage of medication in a community setting.

Administration and Leadership

Ensuring that electronic patients records are complete. Writing reports and letters in a community setting.

Engaging in practice reflection through clinical supervision and reflective practice groups and contributing to the delivery of clinical supervision to junior staff.

Demonstrate leadership skills within the clinical context of the community, showing awareness of the challenges facing staff working in a community setting and supporting junior staff as appropriate.

Job description

Job responsibilities

Significant knowledge, awareness and understanding of Mental Health Law, including legislation of relevance to the community sector including the Community Care Act (2015) treatment legislation, the Mental Capacity Act (2005) and Community Treatment Orders (CTO).

To be personally responsible and professionally accountable for a caseload as part of the community team and lead and manage the work of others as required.

Co-ordinating care, communicating with other professionals involved in the care and ensuring regular reviews are held as required. This will include communication with other teams for example in-patient services through attendance at ward meetings and with interface services e.g. Addictions service and CAMHS services where appropriate.

Independently carrying out assessment, care planning and care coordination with excellent interpersonal skills, ability to listen to others views, respect and value individuals from a diverse range of backgrounds.

Leading meetings with community team members on a regular basis to discuss report and evaluate client care. Ensuring a flexible approach in care provision with focus on choice and social inclusion opportunities.

Recognising and addressing concerns about the physical health needs of service users with long term conditions (e.g. diabetes, asthma etc.); escalating these concerns as necessary to senior members of the multi-disciplinary team.

Promoting Recovery

Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care and with their consent, where appropriate, seeking the cooperation of friends, relatives and carers following recovery principles and approaches.

Supporting service users to adopt recovery strategies that promote their wellbeing, healthy lifestyle, independence and self-care.

Risk Assessment and Risk Management

Reporting any incident or Serious Untoward Incidents that may take place in a community setting and provide reports and accurate records relating to the incident.

Working safely to ensure safe custody of medicines, sharps, and clinical equipment in a community setting; and reporting of all incidents following Trust Policy.

Recognising and responding appropriately to self-harm and suicide prevention regarding the risks in community settings, in line with Trust policies and training guidelines. (4) Understanding and working within the boundaries of the Lone Working Policy and awareness of Personal Safety in a community setting, including clear and updated communication with colleagues.

Responding to urgent situations, emergencies or crises using protocols specific to the local community setting.

Safeguarding and Duty of Candour

Understanding and implementing safeguarding procedures in a community setting; recognise, report and investigate safeguarding issues and raise safeguarding alerts if you suspect that a service user and/or carer has been exposed to harm or abuse.

Understanding and implementing of Duty of Candour with regard to the particular issues in a community setting.

Infection control

Understanding and implementing infection control measures in a community setting.

Medication Management (for nurses)

Administering and monitoring the side effects of medication according to NMC professional standards.

Having significant knowledge of medication used in a community setting and side effects.

Giving medication including IMI to the right patient, right medication, right dose, right route, and right time and giving the right education to patients. Ordering and appropriate storage of medication in a community setting.

Administration and Leadership

Ensuring that electronic patients records are complete. Writing reports and letters in a community setting.

Engaging in practice reflection through clinical supervision and reflective practice groups and contributing to the delivery of clinical supervision to junior staff.

Demonstrate leadership skills within the clinical context of the community, showing awareness of the challenges facing staff working in a community setting and supporting junior staff as appropriate.

Person Specification

Qualifications

Essential

  • Recognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Occupational Therapy, Psychology or any allied medical profession.
  • Mentorship qualification/practice placement educator or equivalent

Desirable

  • Masters degree in relevant subject area

Experience

Essential

  • Relevant Mental Health clinical experience
  • Experience of documenting and record keeping of clinical information
  • Experience of working in a MDT setting
  • Experience of working with difficult and complex service users

Desirable

  • Experience of working in a community team
  • Experience of managing a caseload
  • Experience of supporting practice development in clinical area

Knowledge, Ability and Skill

Essential

  • Knowledge of clinical governance and audit
  • Understanding of Care Coordination and the CPA process
  • Ability to communicate informally and develop supportive relationships with clients, carers and other professionals
  • Skills in clinical assessment/baseline mental health assessment
  • Skills in risk assessment and risk management and crisis management

Desirable

  • Skilled in supervision of others, and in providing critical and constructive feedback.
  • Problem solving, ability to identify problems, review options.
  • Awareness/knowledge of the issues surrounding social inclusion for mental health service users

Other

Essential

  • Forms very effective working relationships with colleagues
  • Values diversity and responds constructively to discriminatory behaviour
  • Self-aware & self-confident and intrinsically motivated to do a good job and motivate others

Desirable

  • Loyal and able to advocate for and show pride in the work area and organisation and demonstrates values of trust and NHS
Person Specification

Qualifications

Essential

  • Recognised Professional Qualification in Social Work (DipSW/CQSW), Mental Health Nursing (RMN), Occupational Therapy, Psychology or any allied medical profession.
  • Mentorship qualification/practice placement educator or equivalent

Desirable

  • Masters degree in relevant subject area

Experience

Essential

  • Relevant Mental Health clinical experience
  • Experience of documenting and record keeping of clinical information
  • Experience of working in a MDT setting
  • Experience of working with difficult and complex service users

Desirable

  • Experience of working in a community team
  • Experience of managing a caseload
  • Experience of supporting practice development in clinical area

Knowledge, Ability and Skill

Essential

  • Knowledge of clinical governance and audit
  • Understanding of Care Coordination and the CPA process
  • Ability to communicate informally and develop supportive relationships with clients, carers and other professionals
  • Skills in clinical assessment/baseline mental health assessment
  • Skills in risk assessment and risk management and crisis management

Desirable

  • Skilled in supervision of others, and in providing critical and constructive feedback.
  • Problem solving, ability to identify problems, review options.
  • Awareness/knowledge of the issues surrounding social inclusion for mental health service users

Other

Essential

  • Forms very effective working relationships with colleagues
  • Values diversity and responds constructively to discriminatory behaviour
  • Self-aware & self-confident and intrinsically motivated to do a good job and motivate others

Desirable

  • Loyal and able to advocate for and show pride in the work area and organisation and demonstrates values of trust and NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Walworth CMHT

Chaucer Resource Centre, 13 Ann Moss Way

Rotherhithe

SE16 2TH


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Walworth CMHT

Chaucer Resource Centre, 13 Ann Moss Way

Rotherhithe

SE16 2TH


Employer's website

https://www.slam.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team leader

Rosemary Okafor

rosemary.okafor@slam.nhs.uk

02032289816

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£46,419 to £55,046 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

334-NUR-7358259-LF-A

Job locations

Walworth CMHT

Chaucer Resource Centre, 13 Ann Moss Way

Rotherhithe

SE16 2TH


Supporting documents

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