SLP Adult Forensic Mental Health Case Manager

Job responsibilities

Key Responsibilities:

Improving Quality and Outcomes

To manage a portfolio of tools that support the delivery of the programme

Enabling Clinical Leadership

To ensure that clinical leadership is central to the delivery of all South London Partnership activities

To ensure up to date and accurate information is available to support clinical and strategic decision making

Enabling Patient and Public Involvement

To act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making of the South London Partnership

Promoting Equality and Reducing Inequalities

To uphold organisational policies and principles on the promotion of equality and reducing inequalities

To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality

Partnership and Cross Boundary Working

To form close relationships with regional leads and SROs to ensure that the analytical service is being used to shape key programmes and policies

To work closely with stakeholders across the system, including Specialised Commissioning Leads, Transforming Care Partnerships, London Adult Directors of Social Services, London Local Government Association Leads and others as required

Operational

Work internally and externally to deliver analysis, projects, initiatives and services to time and in a cost effective way

To support the identification and sharing of best practice in employee engagement

To operate in a highly political and sensitive environment

Support the portfolio of programmes in demonstrating value for money for current spend through tracking, managing and delivering agreed benefits

Financial and Physical Resources

Responsible for supporting the commissioning of projects and procurement of services to support project delivery

Ensure projects and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required

Information Management

Develop the acquisition, organisation, provision and use of knowledge and information

Highlight exceptions and risks ensuring mitigating action can be taken to keep the programme on track

Drafting reports summarising status on issues, appraising outcomes, and providing progress reports as required

Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business

Analyse, interpret and present data to highlight issues, risks programmes and policies and support decision making

Research and Development

Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information

Deliver projects to comply with key performance indicatorsCo-ordinating Research and Development initiatives, delegating as appropriate

Planning and Organisation

Ensure projects and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required Determine the strategic planning of Department projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary

Determine the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with Department priorities

Determine short, medium and long term business plans, achieving quality outcomes

Policy and Service Development

To carry responsibility for developing policy and procedure in the area the job holder is currently working on at a point in time, including briefings, commissioning, business or resources

Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and guidelines and any other documents which may impact service

Proposes changes to own project and making recommendations for other projects delivery

Leadership for Transformational Change

To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes

Using Insight and Evidence for Improvement

To use analytical techniques appropriately to improve decision making in support of the South London Partnerships core objectives

Developing an Excellent Organisation

To work in partnership with others and as part of cross directorate teams to deliver successful outcomes

To support the organisations ways of working, model its values and champion the NHS Constitution

Qualifications

Essential

• Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
• Possess a relevant additional professional qualification, masters level or equivalent level of experience of working at a senior level in specialist area
• Member of relevant professional body e.g. Registered Mental Health/Learning Disability Nurse or other registered health or social care professional

Desirable

• Further training or significant experience in project management, financial management or supporting change management processes

Experience

Essential

• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Should have an appreciation of the relationship between the South London Partnership, NHS England and individual provider and commissioning organisations
• Knowledge of legal issues pertaining to the specialist service, including MHA 1983
• Significant operational knowledge of in-patient services, including risk assessment/management
• Significant experience of successfully operating in a politically sensitive environment
• Evidence of continued professional development
• Demonstrated experience of co-ordinating projects in complex and challenging environments
• Recent experience of working within South London mental health services

Desirable

• Experience of managing a team
• Experience of managing risks and reporting
• Understanding of the public sector
• Experience of drafting briefing papers and correspondence at senior management team level
• Experience of monitoring budgets and business planning processes
• Experience of working within a secure setting either in-patient or community

Skills and Capabilities

Essential

• Ability to produce high quality and accurate reports
• Self-motivated and able to work independently
• Ability to work under pressure
• Ability to travel to disparate locations on a regular basis
• Must be able to prioritise own work effectively

Communication Skills

Essential

• Must be able to provide and receive highly complex, sensitive or contentious information; negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately to a diverse and varied range of audiences consisting of internal and external stakeholders
• Ability to negotiate on difficult and controversial issues including performance and change

Analytical / Planning / Management Skills

Essential

• Ability to analyse complex facts and situations and develop a range of options.
• Takes decisions on difficult and contentious issues where there may be a number of courses of action
• Strategic thinking - ability to anticipate problems before they arise
• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
• Consistently looks to improve what they do, look for successful tried and tested ways of working, and also seeks out innovation
• Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals

Desirable

• Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects

Autonomy/Freedom to Act

Essential

• Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Experience of identifying and interpreting national policy
• Experience of researching best practice interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).

Physical Skills

Essential

• Working knowledge of Microsoft Office with intermediate keyboard skills
• Team working skills
• Adaptability, flexibility and ability to cope with uncertainty and change
• Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
• Demonstrates a strong desire to improve performance and make a difference by focusing on goals
• Ability to move between details and the bigger picture
• Self-motivated

Financial and Physical Resources Management Experience

Essential

• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes

Values and Behaviours

Essential

• Commitment to and focused on quality, promotes high standards in all they do
• Able to make a connection between their work and the benefit to patients and the public
• Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients
• Values diversity and difference, operates with integrity and openness
• Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).