Job summary
To assist the Administration Team Leader and Multidisciplinary Team to ensure the smooth daily functioning of the National Autism Unit through effective communication, general administration, IT and appropriate interactions with service users, staff and visitors.
The post holder will be expected to work with minimal supervision and will need to be able to prioritise workload. The post holder will assist the Administration Team in providing secretarial and administrative support to the MDT.
The post holder will be expected to provide cover for other administrative staff within the unit as required.
Main duties of the job
1. Provide administration/secretarial services to the Multidisciplinary Team. Ensuring day to day tasks of typing (audio/copy), distribution of general correspondence, data inputting (PJS), dealing with queries (face-to-face/telephone), filing, photocopying, scanning and mail distribution are all undertaken in an efficient, effective and courteous manner.
2. Answer telephone calls in a professional manner. Deal with queries, pass on calls or take messages as appropriate.
3. To maintain and record accurate, comprehensive and up to date patient records, using PJS. Maintain patients' case notes (paper copies) in accordance with Trust guidelines. Initiate the collection and delivery of case notes to and from medical records as required. Allocate and retrieve case notes from medical records, as required.
4. Deal sensitively with service users, their relatives and clinical staff and ensure that urgent matters are drawn to the attention of relevant staff quickly and accurately.
5. Process orders for stationery, equipment etc., as required, liaising with the Administration Manager.
6. Assist the Housekeeper in monitoring the general environment reporting necessary repairs/works on the Estates & Facilities electronic system (Planet FM). Keep records of defects and remedial action taken.
About us
The National Autism Unit (NAU) is a unit within the Psychological Medicine and mental health for older adult's directorate, which is a national specialised service offering specialist assessment and treatment to adult men with diagnosis of autism spectrum disorder (ASD) with a range of additional needs including obsessive compulsive disorders (OCD), and/or other complex mental health needs. to the people from across the UK.
Job description
Job responsibilities
1. To participate in business and other team meetings regarding service planning, and to assist in the implementation and continual review of systems to ensure good practice.
2. To working in conjunction with the Housekeeper to manage ward stock ordering.
3. Provide cover in the absence (sickness, annual leave) of administration team members.
4. Undertake personal training and development in line with the responsibilities of the post and all mandatory training.
All employees are expected to comply with statutory requirements and Trust's employment policies while carrying out their work. This post is one of continual development and the post holder will be encouraged to develop skills and capabilities. Accordingly, the range of duties and responsibilities outlined above 'may change from time to time to reflect the changing needs of the service.
Job description
Job responsibilities
1. To participate in business and other team meetings regarding service planning, and to assist in the implementation and continual review of systems to ensure good practice.
2. To working in conjunction with the Housekeeper to manage ward stock ordering.
3. Provide cover in the absence (sickness, annual leave) of administration team members.
4. Undertake personal training and development in line with the responsibilities of the post and all mandatory training.
All employees are expected to comply with statutory requirements and Trust's employment policies while carrying out their work. This post is one of continual development and the post holder will be encouraged to develop skills and capabilities. Accordingly, the range of duties and responsibilities outlined above 'may change from time to time to reflect the changing needs of the service.
Person Specification
N/A
Essential
- oSecretarial qualification or demonstrable experience
- oGood standard of general education including English and Mathematics (GCSE A-C or 9-4 grade)
- oWorking to tight deadlines
- oDeveloping and implementing administrative systems
- oSupporting data collection
- oMinute taking
Desirable
- oWorked in an NHS environment
- oExperience of working with mental health patients
Person Specification
N/A
Essential
- oSecretarial qualification or demonstrable experience
- oGood standard of general education including English and Mathematics (GCSE A-C or 9-4 grade)
- oWorking to tight deadlines
- oDeveloping and implementing administrative systems
- oSupporting data collection
- oMinute taking
Desirable
- oWorked in an NHS environment
- oExperience of working with mental health patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
South London and Maudsley NHS Foundation Trust
Address
National Autism Unit, Witley One, Bethlem Royal Hospital
Monks Orchard Road
Beckenham, Kent
BR3 3BX
Employer's website
https://www.slam.nhs.uk/ (Opens in a new tab)
