Job summary
We are seeking a highly motivated and organised individual with excellent management and I.T. skills to join our placements service in Southwark. This is an exciting opportunity to play a key role in ensuring the effective commissioning and management of placements across Southwark.
The successful candidate will provide business and operational leadership, supporting the delivery of high-quality, safe and cost effective placements. You will be responsible Southwark funding, placements team and other related services, overseeing provider due diligence and ensuring reviews are carried out in line with agreed timescales.
Working closely with the Clinical service lead, commissioners and finance colleagues and clinical teams, you will help to ensure that placements mee required quality standards, represent value for money and deliver positive outcomes for service users.
Main duties of the job
This role plays a key part in maintaining service quality by overseeing panel administration, ensuring timely reviews, monitoring provider performance, and tracking outcomes. It involves producing high-quality performance reports, identifying trends in placement activity and spend, and supporting informed decision-making across the system.
About us
South London and Maudsley NHS Foundation Trusthas a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going to do is at the heart of everything we do. When you join us, you'll be part of something special.
Job description
Job responsibilities
Job Purpose:
To provide operational and business leadership for the Placements Teams, ensuring that systems and processes support the effective commissioning and oversight of external care placements. The post holder will be responsible for managing placement governance functions. This includes providing coordination, provider due diligence, audit, and data quality for funding panel advisory panel and placement review team.
The Business Manager will lead administrative staff, maintain robust business systems, and ensure compliance with financial, regulatory, and contractual standards. The post holder will work in close partnership with clinical teams, finance, commissioning, and external providers to ensure cost-effective and person-centred placement pathways.
Please refer to the attached job description for a detailed list of roles and responsibilities.
Job description
Job responsibilities
Job Purpose:
To provide operational and business leadership for the Placements Teams, ensuring that systems and processes support the effective commissioning and oversight of external care placements. The post holder will be responsible for managing placement governance functions. This includes providing coordination, provider due diligence, audit, and data quality for funding panel advisory panel and placement review team.
The Business Manager will lead administrative staff, maintain robust business systems, and ensure compliance with financial, regulatory, and contractual standards. The post holder will work in close partnership with clinical teams, finance, commissioning, and external providers to ensure cost-effective and person-centred placement pathways.
Please refer to the attached job description for a detailed list of roles and responsibilities.
Person Specification
Qualifications
Essential
- Relevant degree or professional qualification or equivalent experience
Desirable
- oQualification or experience in Project management support
Experience
Essential
- Evidence of continuous professional development.
- Extensive administration and management experience with a thorough working knowledge of efficient and effective office procedures.
- Experience of minuting meetings
- Extensive experience working in busy office environment, utilising secretarial and administrative skills
- Experience supporting senior management in a health or care setting
- Experience in the development and maintenance of electronic data collection systems
- Experience using data systems for reporting and service improvement
Desirable
- Experience of supervising/managing administrative staff.
- Experience of recruitment and selection of administrative staff
- Knowledge of placement or commissioning processes
Knowledge/Skills
Essential
- Ability to plan and prioritise workload and work to deadlines
- Ability to work under pressure and in potentially stressful situations
- Ability to think strategically, plan, implement and review
- Ability to support administrative & clinical staff in the use of SLaM's electronic patient and performance systems
- To be an effective communicator, calm and approachable
- self-motivated, enthusiastic and have a high standard of personal performance
- Excellent working knowledge of administrative/office, systems and procedures
- High level of competency in the use of Microsoft Office.
- Competent in the management of budgets and financial control systems.
- Audio typing skills with minimum typing speed of 60 wpm
Desirable
- Experience of working within an NHS or Social Care environment
Person Specification
Qualifications
Essential
- Relevant degree or professional qualification or equivalent experience
Desirable
- oQualification or experience in Project management support
Experience
Essential
- Evidence of continuous professional development.
- Extensive administration and management experience with a thorough working knowledge of efficient and effective office procedures.
- Experience of minuting meetings
- Extensive experience working in busy office environment, utilising secretarial and administrative skills
- Experience supporting senior management in a health or care setting
- Experience in the development and maintenance of electronic data collection systems
- Experience using data systems for reporting and service improvement
Desirable
- Experience of supervising/managing administrative staff.
- Experience of recruitment and selection of administrative staff
- Knowledge of placement or commissioning processes
Knowledge/Skills
Essential
- Ability to plan and prioritise workload and work to deadlines
- Ability to work under pressure and in potentially stressful situations
- Ability to think strategically, plan, implement and review
- Ability to support administrative & clinical staff in the use of SLaM's electronic patient and performance systems
- To be an effective communicator, calm and approachable
- self-motivated, enthusiastic and have a high standard of personal performance
- Excellent working knowledge of administrative/office, systems and procedures
- High level of competency in the use of Microsoft Office.
- Competent in the management of budgets and financial control systems.
- Audio typing skills with minimum typing speed of 60 wpm
Desirable
- Experience of working within an NHS or Social Care environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
