Job summary
START is a community mental health service located within The South London and Maudsley NHS Foundation Trust working with homeless people across Southwark, Lambeth, Croydon and Lewisham.The teams provide multi-disciplinary, integrated (apart from Lambeth) health and social care for people experiencing homelessness in our area. Clients may be rough sleeping or living in hostels in our boroughs and will have a variety of needs, primarily mental ill health but also substance use or physical ill health. They will be unable or unwilling to engage with mainstream care and require an assertive outreach approach aimed at initial building of relationships due to previous trauma or adverse childhood experiences. This will allow formal interventions to later be delivered more effectively. The teams work closely with third sector agencies and statutory colleagues to provide advice and support to the former and advocacy and liaison with the latter to ensure the best care pathway to service users.
Main duties of the job
This is a new role in the Croydon START Team, aimed at supporting clients in the community and playing a key role in developing and facilitating collaborative and therapeutic relationships with the team. This will involve person centred support in a planned and coordinated manner with other team members, including practical help with activities of daily living, accompanying to appointments to maximise contacts as well as social support and meaningful occupation activities.We are looking for a forward-thinking, creative and responsive support worker who has a passion for excluded populations, inclusion healthcare and outreach support. You will be enthusiastic, creative, resilient and be able to respond to others in a flexible manner. This varied role offers excellent opportunities to gain experience and skills in community mental health care in an award-winning team. We particularly welcome applications from people with lived experience of homelessness or mental ill health.
About us
South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.SLaM employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field.
Job description
Job responsibilities
Key Responsibilities:1. To work as part of the multi-professional team supporting the planning,implementation and evaluation of service user care needs in collaboration with the serviceusers, carers and families, and other community/inpatient services.2. To support personalised care planning within the multi-professional team, workingclosely with service users and their carers; to assist service users in their recovery goalswhich may include supporting them with practical/daily living tasks and engagement insocial inclusion activities: working to a high standard and ensuring that as needs changecare plans are updated.3. To demonstrate risk awareness with respect to risk assessment and ongoing riskmanagement, practising safely and according to individual service user needs and riskmanagement plans. Working alongside qualified staff to anticipate the individual needs ofservice users, showing risk awareness and communicating to relevant parties as required.4. To provide relevant support to carers and families.5. To work in close partnership and maintain effective communication links with otherBorough mental health services and community agencies in order to ensure the continuity ofquality clinical care for service users.6. To ensure maintenance of clinical records in accordance with good practice and theCode of Conduct for Non-Regulated Clinical Workers. To maintain confidentiality byensuring information is shared in accordance with Trust standards and guidelines. To takeresponsibility for keeping the team mental health resources up to date. To record andreport untoward incidents, taking appropriate action and ensuring relevant staff areinformed.7. Take part in regular supervision and appraisal, and contribute to the well-being ofthe team by supporting other team members and treating all colleagues with dignity and respect. To undertake all mandatory training requirements of the role.8. To contribute towards work with service development initiatives involving serviceusers and carers where appropriate. To participate in audit, service evaluation and researchundertaken by the team.9. To be physically capable of fulfilling the role, travelling around the local community and being able to respond rapidly to crises if required.10. To be able to work with distressing and emotional issues remaining caring,courteous and compassionate in line with SLaMs 5 Commitments.11. To promote service user involvement in partnership with SLAMs Peer Support Network and to take a lead on a user involvement project relevant to the service.
Job description
Job responsibilities
Key Responsibilities:1. To work as part of the multi-professional team supporting the planning,implementation and evaluation of service user care needs in collaboration with the serviceusers, carers and families, and other community/inpatient services.2. To support personalised care planning within the multi-professional team, workingclosely with service users and their carers; to assist service users in their recovery goalswhich may include supporting them with practical/daily living tasks and engagement insocial inclusion activities: working to a high standard and ensuring that as needs changecare plans are updated.3. To demonstrate risk awareness with respect to risk assessment and ongoing riskmanagement, practising safely and according to individual service user needs and riskmanagement plans. Working alongside qualified staff to anticipate the individual needs ofservice users, showing risk awareness and communicating to relevant parties as required.4. To provide relevant support to carers and families.5. To work in close partnership and maintain effective communication links with otherBorough mental health services and community agencies in order to ensure the continuity ofquality clinical care for service users.6. To ensure maintenance of clinical records in accordance with good practice and theCode of Conduct for Non-Regulated Clinical Workers. To maintain confidentiality byensuring information is shared in accordance with Trust standards and guidelines. To takeresponsibility for keeping the team mental health resources up to date. To record andreport untoward incidents, taking appropriate action and ensuring relevant staff areinformed.7. Take part in regular supervision and appraisal, and contribute to the well-being ofthe team by supporting other team members and treating all colleagues with dignity and respect. To undertake all mandatory training requirements of the role.8. To contribute towards work with service development initiatives involving serviceusers and carers where appropriate. To participate in audit, service evaluation and researchundertaken by the team.9. To be physically capable of fulfilling the role, travelling around the local community and being able to respond rapidly to crises if required.10. To be able to work with distressing and emotional issues remaining caring,courteous and compassionate in line with SLaMs 5 Commitments.11. To promote service user involvement in partnership with SLAMs Peer Support Network and to take a lead on a user involvement project relevant to the service.
Person Specification
Qualifications
Essential
- oNVQ 3 plus short courses to Diploma level or Equivalent Experience or NVQ 4 in appropriate field (A)/or degree in relevant field
Experience
Essential
- oExperience working in a mental health, addictions or homelessness setting (A,I)
Knowledge
Essential
- Able to work with wide variety of professionals and agencies
- Commitment to working using assertive outreach approaches
- Understanding of the needs of people with mental illness
- Ability to work with carers and families
- Ability to engage service users who are hard to reach
- Self-motivated and able to prioritise and work independently
- Willingness to work flexibly according to changing priorities
Skills
Essential
- Ability to use information technology systems to input and access data, use word processing systems and Email
- Ability to use and understand the supervision process
- Ability to communicate effectively verbally and in writing.
- Ability to maintain appropriate records, according to Trust guidelines.
Person Specification
Qualifications
Essential
- oNVQ 3 plus short courses to Diploma level or Equivalent Experience or NVQ 4 in appropriate field (A)/or degree in relevant field
Experience
Essential
- oExperience working in a mental health, addictions or homelessness setting (A,I)
Knowledge
Essential
- Able to work with wide variety of professionals and agencies
- Commitment to working using assertive outreach approaches
- Understanding of the needs of people with mental illness
- Ability to work with carers and families
- Ability to engage service users who are hard to reach
- Self-motivated and able to prioritise and work independently
- Willingness to work flexibly according to changing priorities
Skills
Essential
- Ability to use information technology systems to input and access data, use word processing systems and Email
- Ability to use and understand the supervision process
- Ability to communicate effectively verbally and in writing.
- Ability to maintain appropriate records, according to Trust guidelines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
